Yes i did. Finally got this
"Hi Alan,
Apologies, this support ticket seems to have slipped through the net.
For untracked claims we have a form which can be found by going to the Help page, then clicking the link to the untracked claims form.
Once we have received this we can then get in contact with swoopo.
Gifts.Incentives4u Network - The Home of The Free iPod, iPhone, Touch, Macbook Air.
Hope this helps
Robert
Incentives4u"
Ill go do that now