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I hate insurance companies.

This is a discussion on I hate insurance companies. within the The Lounge forums, part of the Off Topic category; My insurance company has declined a claim on my mobile phone. I lost it on the train and i had ...

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Old 14-01-12, 07:34 PM   #1
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Angry

I hate insurance companies.


My insurance company has declined a claim on my mobile phone. I lost it on the train and i had followed all the procedures and they had said that it was ok.

I got a letter today saying that the claim was declined because I didnt take "reasonable precautions" to prevent the loss of my phone on the train.

Everyone here will need to tell me how precautions can be taken? Even if I did those, whats the point in having loss cover on insurance if people take precautions every waking moment.

Also do I complain to the company and make an appeal?
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Old 15-01-12, 06:21 AM   #2
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Did you have a Galaxy S II? If yes, then *maybe* I could help you in finding your phone..

Try using Samsung Dive, if you had made a Samsung Account on your phone: www.samsungdive.com

It did help me, when I thought I lost my phone, but I'd actually forgotten it at my uncle's place..
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Old 15-01-12, 09:15 AM   #3
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No it was the iphone 3GS. Im going to be complaining.
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Old 15-01-12, 09:43 AM   #4
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Find my iPhone app?
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Old 15-01-12, 09:52 AM   #5
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Quote:
Originally Posted by rider900 View Post
Find my iPhone app?
doesnt work on the 3GS. they didnt provide it for free on the 3GS.
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Old 15-01-12, 11:42 AM   #6
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Wow that's very unlucky, sorry mate.
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Old 15-01-12, 06:14 PM   #7
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Do you still have the pin codes etc. for it? You may be able to use an online program or take it to the police and see if they can track it. Bound to be picked up by someone.
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Old 16-01-12, 07:03 AM   #8
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police said they cant do anything. Hell, the police didnt even investigate a colleague's car being broken in to.

I just need to send a letter to teh company or take it to FOS.
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