pc world problem

[herohonda77]

I brought a Samsung sync master 910mp LCD TV from pc world 8 months ago. I am very upset to learn that it was stated has HD-Compatible, but I have recently brought an xbox 360 to use with the TV and its not compatible for hd-gaming. The xbox 360 is 100% HD compatible therefore I feel I have been missold this product. In note of this I would appreciate an upgrade to an HD- compatible TV Is this possible I am willing negotiate to even pay more . I am currently paying monthly for the tv and have taken a cover for for 5 years

can someone shed some light on this
if its possible for me to return the tv and get an upgrade its hardley been used got the box everything its in mint condition.

thanks

[8dayssooner]

best bet would be to ask PC World, and not us

[herohonda77]

Originally Posted by 8dayssooner

best bet would be to ask PC World, and not us

Really wow I think I should thank your great advice.

[Jon]

In what way is it not hdtv compatable? (im eating my tea so will take a proper look after)

[herohonda77]

basically here are the specs for the tv

HDTV Compatible Yes HDTV-compatible means that the TV can receive a HD-signal(720p/1080i) and display it, but not with the highest HD-quality. This might be because the TV:s resolution is too low or the TV might be missing.

HD-Ready No High Definition TV (HDTV) means that a TV can broadcast signals of at least 720p or 1080i via any of the TVs inputs, usually the component-input. “HD-ready” is a license that can be executed by EICTA .

[Amos]

To be honest, I don't think they will do anything about it on the grounds that it doesn't support the highest (arguably the true?) HD resolution, as its technically HD ready by the sounds of things. Can't harm to try though.

[the_icks]

it has no digital inputs so cant be hd ready... the dvi is analogue!!!!

my 10yr old telly will play ntsc dvds at hd resolutions bu I wouldnt call it hd ready!!

[herohonda77]

so should i bother to get the xbox 360 vga-hd cable , will it make any difference ?

[Jon]

If it doesnt have the composite hdtv connectors then yes get a vga cable, you will be surprised (i was)

as to the mis leading advertising, how was it stated it was hdtv ready, was it on teh products packaging, or pcworlds advertising material

[herohonda77]

Originally Posted by Jon

If it doesnt have the composite hdtv connectors then yes get a vga cable, you will be surprised (i was)

as to the mis leading advertising, how was it stated it was hdtv ready, was it on teh products packaging, or pcworlds advertising material

Yes it was stated by advertisment, the guy who even told me this verbally, so I may give it a try instore tomorrow if they are willing to upgrade with an additional cost then thats cool if not then VGA cable for 19.99 not bad .

oh and also is this the max i will get on my lcd
D-signal(720p/1080i)

[herohonda77]

ah right good news found a review which stated---

"have also used the SyncMaster to play my Xbox360 on, using VGA connectors, and due to the 1280x1024 max resolution, high definition gaming is possible. Which is great for a £200 monitor, and although it doesnt look as good as widescreen HD-LCD's iv played in on, its definately a pretty good side-function in the form of HD Gaming to have avaliable"

so it seems that the vga cable is the chocie.
Its so wierd the xbox 360 looks like hd on my widescreen which is SD.

[Jon]

game do their own branded vga cable for £15

You will need to use the audio in for the tv (since vga doesnt carry sound) or for better results if your hifi is next to your tv and has a line in use that

let me know what the guys in pc world say, though i suspect it will be a flat no guessing thier customer service

[mattflower]

had a similar scenario with my TV, the answer is under the sale of goods act they must allow you to change/upgrade it.
Thats law! just start saying about the sale of goods act and shops always **** themselves

[Bassetts]

Are you sure they told you it was HD Ready and not HD compatible? HD compatible means the TV can use the HD signals but it will not display them in HD.

From the specs you posted it appears they tell you that.

HDTV Compatible Yes HDTV-compatible means that the TV can receive a HD-signal(720p/1080i) and display it, but not with the highest HD-quality. This might be because the TV:s resolution is too low or the TV might be missing.

HD-Ready No High Definition TV (HDTV) means that a TV can broadcast signals of at least 720p or 1080i via any of the TVs inputs, usually the component-input. “HD-ready� is a license that can be executed by EICTA .