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This is a discussion on Praise for KUDOS and Lee within the Kudos Network forums, part of the eXceem supported sites category; Hi all, I just wanted to express my thanks to Lee at Kudos for his brilliant support. Back in January ...
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04-08-11, 10:36 AM
| #1 |
| Currently: Moderating!  Join Date: Nov 2008 Location: Thatcham, Reading
Posts: 15,787
  | Praise for KUDOS and LeeHi all, I just wanted to express my thanks to Lee at Kudos for his brilliant support. Back in January I custom ordered a Philips Hi-Fi. Unfortunately the remote seems to be eating cell batteries in no time. I messaged Lee yesterday at 11am to get details of the seller and try and arrange a replacement. He replied within 5 minutes and we began discussing the options. I contacted Philips to establish it was an unusual fault and Lee got in touch with Amazon to discuss a replacement. By 7pm he had arranged a replacement and had Amazon dispatch it right away. The new Hi-Fi arrived this morning at 10am  Lee has also trusted me to package up and return the old Hi-Fi even after the new one had been received, which we are doing right away. So I would like to say a massive thank you to Lee for his fantastic support, his trust and for helping get this sorted within 24 hours! 
__________________ Spoiler Free iPhone | Free iPhone | Free iPad 3 | Sign Define App | Freebie Proof Photo Blog Total Received: £7,446.87 plus Current Stats: 0 green 12 pending WIN an iPod Shuffle, XBox Live, Amazon or iTunes vouchers >> Free competition entry here << Spoiler Spoiler Spoiler |
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04-08-11, 10:42 AM
| #2 |
| iPod 30gb  Join Date: Nov 2010 Location: In a Box In The Desert
Posts: 1,480
| wow thats awsome support!! Nice one
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04-08-11, 10:48 AM
| #3 |
| Super Moderator  Join Date: Jan 2010 Location: Bristol
Posts: 3,701
 | Excellent, nice to see a bit of trust going on and support at high standards  (as always with Kudos)
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04-08-11, 10:52 AM
| #4 |
| Super Moderator  Join Date: Apr 2008
Posts: 7,772
| As it should be, nice simple customer service and trusting customers, well done Lee fantastic support!  .
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04-08-11, 11:13 AM
| #5 |
| Looking for a new job!!  Join Date: Jun 2008 Location: St Helens
Posts: 4,277
| I must say that Lee has been amazing over the past few weeks with myself as I have had to change my order 4 times due to greens being revoked and prices changing on amazon but he always replies within an hour and has dealt with all my requests brilliantly.
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04-08-11, 11:27 AM
| #6 |
| Mini Mac Join Date: Feb 2008
Posts: 3,143
| Major Kudos I'll get me coat Last edited by -null-; 04-08-11 at 11:27 AM.. |
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04-08-11, 12:05 PM
| #7 |
| What to put...  Join Date: Mar 2010
Posts: 9,067
| Never used kudos but by all the great support i would recommend. I think that customer care is number 1 for a business.
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04-08-11, 02:30 PM
| #8 |
| iPod 20gb  Join Date: Oct 2009 Location: London
Posts: 619
| most people here prefer FJ. but kudos is also a good option and i love the kudos site interface |
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04-08-11, 02:40 PM
| #9 |
| I got eXtra. YAY Join Date: May 2011 Location: south england
Posts: 651
| Kudos is my preferred site because it looks more professional and support is always great
__________________ Last edited by paulchester; 04-08-11 at 02:42 PM.. Reason: posted in wrong thread |
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04-08-11, 02:41 PM
| #10 |
| Mini Mac  Join Date: Jul 2009 Location: Planet Urth
Posts: 3,667
| I'm sorry, which thread should you be posting on? EDIT: and that is fast indexing! Last edited by Ojaser6; 04-08-11 at 02:41 PM.. |
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04-08-11, 02:43 PM
| #11 | |
| I got eXtra. YAY Join Date: May 2011 Location: south england
Posts: 651
| Quote:
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04-08-11, 02:55 PM
| #12 | |
| Currently: Moderating! Join Date: Nov 2008 Location: Thatcham, Reading
Posts: 15,787
| Quote:
 Don't worry!
__________________ Spoiler Free iPhone | Free iPhone | Free iPad 3 | Sign Define App | Freebie Proof Photo Blog Total Received: £7,446.87 plus Current Stats: 0 green 12 pending WIN an iPod Shuffle, XBox Live, Amazon or iTunes vouchers >> Free competition entry here << Spoiler Spoiler Spoiler Last edited by MJ10; 04-08-11 at 02:57 PM.. | |
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04-08-11, 02:57 PM
| #13 | |
| I got eXtra. YAY Join Date: May 2011 Location: south england
Posts: 651
| Quote:
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04-08-11, 03:44 PM
| #14 |
| free-gadgets.co.nr  Join Date: Dec 2010 Location: Mumbai, India
Posts: 1,975
 | Right MJ. Lee's always the quick guy. My record: 1 - Sent a support ticket. 2 - Closed the Kudos page and logged out. (~7 seconds) 3 - Logged in to check my mail on Yahoo. (~10 seconds) 4 - Checked some other mail (~20 seconds) 5 - VOILA! Lee's reply was there in a mere 40 seconds or so! The main reason I prefer Kudos!
__________________  Spoiler Working on new site! |
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04-08-11, 03:47 PM
| #15 | |
| Currently: Moderating! Join Date: Nov 2008 Location: Thatcham, Reading
Posts: 15,787
| Quote:
__________________ Spoiler Free iPhone | Free iPhone | Free iPad 3 | Sign Define App | Freebie Proof Photo Blog Total Received: £7,446.87 plus Current Stats: 0 green 12 pending WIN an iPod Shuffle, XBox Live, Amazon or iTunes vouchers >> Free competition entry here << Spoiler Spoiler Spoiler | |
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04-08-11, 03:57 PM
| #17 |
| free-gadgets.co.nr Join Date: Dec 2010 Location: Mumbai, India
Posts: 1,975
| Right, iFZ. I prefer Kudos over Xpango, obviously. And one more thing, if anyone remembers Jon posting in some thread about asking the network owners to raise something (Getting bored to find the thread) for charity-something, I asked Lee about it, and he said he would think over putting an initiative in the matter if more people are interested in this too! If anyone else is interested in this too, make sure you give your views to the respective owners too! Who knows, this might go high among societies, and the scam point-of-view of some people might also get changed! So, it's a total win-win condition for everyone! We = Do a good deed + Chances of getting more targeted traffic. Network Owners = Do a good deed too + get their networks famous. People receiving the money as charity = Dunno what that might be used for. If anyone else, supports this idea, please be sure to ask about this to network owners. I'm really optimistic about this idea.Thank you for listening to the entire lecture above and sorry for derailing the thread MJ!
__________________ Spoiler Working on new site! |
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04-08-11, 04:39 PM
| #19 |
| is meant to be revising  Join Date: Dec 2008 Location: Nottinghamshire
Posts: 6,451
| Hmmmm... Tempted to change links and have a look at conversions. Anyone find they get better conversions with Kudos?
__________________ Well since as my SERPS are now dead, I won't belearning how to get an iPad for nothing anymore| My Free Xbox 360 sitehas tanked |And the only one that was an experiment and doesn't make money is Free 3DS darn it. Want to know how to get greens (referrals) for FreebieJeebies? I'll tell you how..... Work hard, like the rest of us! Feel free to ask questions! |
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04-08-11, 04:53 PM
| #20 |
| Looking for a new job!! Join Date: Jun 2008 Location: St Helens
Posts: 4,277
| At the moment I am getting ZERO conversions on both FJ and Kudos. Don't know what is happening. Have changed back to my old site and that didn't convert anything so re-wrote my new site and still no conversions.
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