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This is a discussion on Testimonials are now compulsory.... within the Kudos Network forums, part of the eXceem supported sites category; Hi all, This is a bit of a minor change to the KUDOS system, but testimonials are now compulsory. What ...
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19-10-10, 09:47 AM
| #1 |
| Site Owner: KUDOS network  Join Date: May 2007 Location: Suffolk. UK
Posts: 2,680
  | Testimonials are now compulsory....Hi all, This is a bit of a minor change to the KUDOS system, but testimonials are now compulsory. What this means is (from the T&Cs): Upon receiving your free gift from us, you will be required to submit a testimonial in order that your account is reset for future use. This testimonial simply involves a rating of 1-5 stars, a small sentence or two describing your experience, and an uploaded photograph/screenshot of the item/transfer. The photo should have wording which says that it was received from us and the date you received it. A template is provided for this use in the feedback system. If you are unable to provide a suitable photograph/screenshot then please let us know via the SUPPORT system and we can reset you manually. The reason Ive done this is because although the feedback system has been in place since the new launch, nobody has actually uploaded a photo. Most people seem to upload the template thats provided for displaying aganist your item. This is absolutely pointless and doesn't prove anything to prospective referrals. These testimonials are there to help you guys prove the system works. Ive got a cool system for showing it all but cant launch until there are some to show. All photos received over the past few years are no good because I dont have any comments with them. So essentially Im starting again. Hope that makes sense. Lee EDIT: Obviously if you have received a transfer of any kind (i.e. bank transfer) then a screenshot as opposed to a photo will suffice. Please ensure you blank out any personal information. If you forget I will do it before publishing the photo anyway so don't worry.
__________________ ::KUDOS network:: :: Check out the new KUDOS design :: << eXceem Network Staff Member of the Year 2010 >> << eXceem New and Unproven Network of the Year 2008 >> consoles - apple - ps3 - gadgets - hdtv - gifts - points - mobiles Follow us on Twitter Owned & Operated By Kudos Media Limited Last edited by kudos; 19-10-10 at 10:39 AM.. Reason: edited bold text so its less harsh |
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19-10-10, 09:54 AM
| #2 |
| iPod 20gb  Join Date: Jul 2010
Posts: 630
| Yay !
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19-10-10, 10:04 AM
| #3 |
| Mini Mac  Join Date: Nov 2006 Location: l33dz
Posts: 9,490
 | what if people have no access to upload photos? will their accounts still be reset?
__________________ Freebiejeebies | Free iphone | Free Blackberry | Free Wii U | Free laptop Someone once said "Life is what you make it", I disagree sometimes life makes you into what you are. |
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19-10-10, 10:04 AM
| #4 | |
| Mini Mac Join Date: Feb 2008
Posts: 3,143
| Wouldn't it have been a better idea to offer an incentive to those who provide testimonials instead of requiring people to do so. This seems like the kind of thing that could put people off resetting and continuing with Kudos, simply the fact it is compulsory to get your account reset. I also think this Quote:
oh and not everyone will be comfortable posting a screen shot of their bank statement/paypal (even with blacked out details) and not everyone will know how to blank out details or take a screen shot for that matter. Last edited by -null-; 19-10-10 at 10:06 AM.. | |
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19-10-10, 10:06 AM
| #5 |
| iBook  Join Date: Nov 2008 Location: Brizzle
Posts: 2,689
| yeh i think this is bad. making people to do a testimonial before they can reset.. thats blackmail or bribing.. and i agree with null. offer incentive |
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19-10-10, 10:09 AM
| #6 | |
| Site Owner: KUDOS network Join Date: May 2007 Location: Suffolk. UK
Posts: 2,680
| If they havent got the facility to upload a photo then thats fine. People, Ive been doing this for a long time now. Ive tried everything and this is the only option that will work. I think you are taking it the wrong way. Its simply going to be a part of the process. 99% of people will be fine with submitting a simple testimonial. Ive tried incentivising people in the past. Doesn't work. Don't worry. Ill keep a close eye on it and can always change if it doesn't work. Fact is its not bribery or anything derogatory. Im just trying to make it part of the process. Just like pressing the order button to get your gift, you need to feedback to reset. Simples  Also this is for your benefit. Im doing this to build a solid record of testimonials so you can show to your friends etc. EDIT: Quote:
__________________ ::KUDOS network:: :: Check out the new KUDOS design :: << eXceem Network Staff Member of the Year 2010 >> << eXceem New and Unproven Network of the Year 2008 >> consoles - apple - ps3 - gadgets - hdtv - gifts - points - mobiles Follow us on Twitter Owned & Operated By Kudos Media Limited Last edited by kudos; 19-10-10 at 10:12 AM.. | |
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19-10-10, 10:16 AM
| #7 |
| Mini Mac Join Date: Nov 2006 Location: l33dz
Posts: 9,490
| I would just have written testimonials with the option post a picture, if they post a pic they will be entered into a monthly draw for a free credit. I wouldnt have a problem doing that.
__________________ Freebiejeebies | Free iphone | Free Blackberry | Free Wii U | Free laptop Someone once said "Life is what you make it", I disagree sometimes life makes you into what you are. |
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19-10-10, 10:20 AM
| #8 | |
| Site Owner: KUDOS network Join Date: May 2007 Location: Suffolk. UK
Posts: 2,680
| Quote:
Ill give it some thought. The system was as you described it. The upload part was entirely optional. And guess what. No bugger uploaded anything! Even with an incentive it seems people are unwilling. Maybe Ive gone too far. Ill give it sometime and see what happens. The fact is it isnt actually coded into the system. You could upload anything. The "pause" status would be applied manually by me if I think the upload is worthless and could be better (ie. a blank image when they have ordered a Wii - photo could be very helpful). Ill just see how it goes.
__________________ ::KUDOS network:: :: Check out the new KUDOS design :: << eXceem Network Staff Member of the Year 2010 >> << eXceem New and Unproven Network of the Year 2008 >> consoles - apple - ps3 - gadgets - hdtv - gifts - points - mobiles Follow us on Twitter Owned & Operated By Kudos Media Limited | |
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19-10-10, 10:23 AM
| #9 |
| Looking for a new job!!  Join Date: Jun 2008 Location: St Helens
Posts: 4,277
 | I have no problem with this in theory but as a lot of my recent gifts have been building materials and things they are not the greatest things to photograph. I am happy to write a testimonial and upload pictures of my standard gifts. At the moment I have been receiving gifts but am living with my in-laws and do not have full access to the PC so am unable to actually photograph the items. I suppose I could take a photo on the iphone and email it to you for you to add to the testimonial. Harvez idea is a good one about the testimonial being compulsory but the picture not.
__________________ Last edited by ndev2k; 19-10-10 at 10:23 AM.. |
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19-10-10, 10:27 AM
| #10 | |
| Site Owner: KUDOS network Join Date: May 2007 Location: Suffolk. UK
Posts: 2,680
| Quote:
Im not going to be strict with this guys! I just want to make it part of the process. If you really cant do it, for whatever reason, then thats fine. 
__________________ ::KUDOS network:: :: Check out the new KUDOS design :: << eXceem Network Staff Member of the Year 2010 >> << eXceem New and Unproven Network of the Year 2008 >> consoles - apple - ps3 - gadgets - hdtv - gifts - points - mobiles Follow us on Twitter Owned & Operated By Kudos Media Limited | |
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19-10-10, 10:33 AM
| #11 | |
| Mini Mac Join Date: Feb 2008
Posts: 3,143
| Quote:
What about allowing people to add an image after they have added their testimonial. That way they could reset their account and add a testimonial but without the hassle of needing a photo to go with it. btw did the nobody include people on here who had uploaded images to the IGMFI section. Last edited by -null-; 19-10-10 at 10:35 AM.. | |
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19-10-10, 10:36 AM
| #12 |
| Site Owner: KUDOS network Join Date: May 2007 Location: Suffolk. UK
Posts: 2,680
| Ok, Ill amend the T&Cs so its less harsh, ok? Adding an image after the fact would require a whole system to manage that. Ive got a million jobs on my plate atm. But I like the idea. Ill give it some thought. Between us all we will come up with the perfect system
__________________ ::KUDOS network:: :: Check out the new KUDOS design :: << eXceem Network Staff Member of the Year 2010 >> << eXceem New and Unproven Network of the Year 2008 >> consoles - apple - ps3 - gadgets - hdtv - gifts - points - mobiles Follow us on Twitter Owned & Operated By Kudos Media Limited |
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19-10-10, 10:39 AM
| #13 |
| Site Owner: KUDOS network Join Date: May 2007 Location: Suffolk. UK
Posts: 2,680
| Ive amended the original bold text in the first post from the T&Cs. Is this better?
__________________ ::KUDOS network:: :: Check out the new KUDOS design :: << eXceem Network Staff Member of the Year 2010 >> << eXceem New and Unproven Network of the Year 2008 >> consoles - apple - ps3 - gadgets - hdtv - gifts - points - mobiles Follow us on Twitter Owned & Operated By Kudos Media Limited |
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19-10-10, 11:01 AM
| #14 |
| Super Moderator  Join Date: Apr 2008
Posts: 7,772
| I think this is fine now Lee, I have no problems uploading a picture and a sentence or two of how easy it was etc. As mentioned above though, I do think some people will have problems uploading a screenshot of their bank account/paypal even if all but the proof is blured out. Not me personally, I'm fine with it but people are wary of personal details etc. As long as there is a clear reminder to kindly say you are required to make a testimonial and your not too strict on pausing people's accounts who forget (I know you won't be though) then I think it will work fine. Your changing your site to make it unique and I like that
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19-10-10, 02:29 PM
| #15 | |
| Mini Mac Join Date: Feb 2008
Posts: 3,143
| Quote:
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19-10-10, 03:42 PM
| #17 |
| iPod 30gb  Join Date: Jul 2010
Posts: 1,331
| Yeah just similar to leaving feedback on eBay. And the more good comments surely only looks good for new people signing up |
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19-10-10, 03:47 PM
| #18 |
| iPod Nano 1GB  Join Date: Jun 2010
Posts: 55
| I will request a prize and upload sooo many pics as soon as all my pending referrals get approved |
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19-10-10, 03:51 PM
| #19 | |
| Mini Mac  Join Date: Sep 2006 Location: Bolton/London (home/uni.)
Posts: 8,424
| Quote:
 And I don't think you're in a position to say this is the only thing that 'will work'. Most people won't mind spending a minute to do a testimonial if you make it easy for them to do so, but making it compulsory?! Bit of a strange move in my opinion. | |
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