Jackpotjoy Problem

Sibbo · 01-12-09, 07:58 PM

I emailed one of my yellows earlier today, and actually received a reply minutes later. He said that he had completed the above offer on the 18/11/09, but it is not showing up as completed. Are there any tracking problems with this offer? Thanks

kili · 02-12-09, 11:59 AM

it didnt track when i did it but if he/she raises a support ticket they will get it sorted.

Amiethest · 02-12-09, 01:15 PM

Precisely, there's a 'support' button visible when they log in (on their account), if they take a screenshot/forward the welcome email from JackPotJoy it should get sorted.

Sibbo · 02-12-09, 01:24 PM

He says that it will not accept his jpeg screenshot.

Amiethest · 02-12-09, 01:25 PM

What do you mean?

Sibbo · 02-12-09, 01:28 PM

He reckons he cannot upload it.

**arcticfox** · 02-12-09, 01:29 PM

Quote:

Originally Posted by Sibbo

He reckons he cannot upload it.

maybe the file size is too large? might need to resize it.

Amiethest · 02-12-09, 01:29 PM

Hmmm.... Maybe send a ticket anyway, and one of the Kudos team might be able to help/get it sent to an email addy?

Sibbo · 02-12-09, 01:33 PM

Quote:

Originally Posted by Amiethest

Hmmm.... Maybe send a ticket anyway, and one of the Kudos team might be able to help/get it sent to an email addy?

FJ? LOL

It's OK, I know what you mean

**arcticfox** · 02-12-09, 01:46 PM

Quote:

Originally Posted by Sibbo

FJ? LOL

It's OK, I know what you mean

I'm sure she wrote Kudos

01-12-09, 07:58 PM	#1
Sibbo eXtra! Join Date: Jan 2008 Posts: 734 Thanks: 425 Thanked 97 Times in 89 Posts	Jackpotjoy Problem I emailed one of my yellows earlier today, and actually received a reply minutes later. He said that he had completed the above offer on the 18/11/09, but it is not showing up as completed. Are there any tracking problems with this offer? Thanks __________________ Free iPhone\|Free iPhone
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02-12-09, 11:59 AM	#2
kili iPod Nano 4GB Join Date: Sep 2009 Location: London Posts: 207 Thanks: 61 Thanked 45 Times in 32 Posts	it didnt track when i did it but if he/she raises a support ticket they will get it sorted. __________________ MY BLOG - FREE GADGETS AND CONSOLES Select FreebieJeebies Conga! Mix and match your gift
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02-12-09, 01:15 PM	#3
Amiethest Mini Mac Join Date: Dec 2008 Location: Nottinghamshire Posts: 4,429 Thanks: 949 Thanked 968 Times in 866 Posts	Precisely, there's a 'support' button visible when they log in (on their account), if they take a screenshot/forward the welcome email from JackPotJoy it should get sorted. __________________ Free iPad \| Free Xbox 360 \| Free Xbox 360 Live Gold Subscription \| Free Nexus One \| FreebieJeebies
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02-12-09, 01:24 PM	#4
Sibbo eXtra! Join Date: Jan 2008 Posts: 734 Thanks: 425 Thanked 97 Times in 89 Posts	He says that it will not accept his jpeg screenshot. __________________ Free iPhone\|Free iPhone
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02-12-09, 01:25 PM	#5
Amiethest Mini Mac Join Date: Dec 2008 Location: Nottinghamshire Posts: 4,429 Thanks: 949 Thanked 968 Times in 866 Posts	What do you mean? __________________ Free iPad \| Free Xbox 360 \| Free Xbox 360 Live Gold Subscription \| Free Nexus One \| FreebieJeebies
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02-12-09, 01:28 PM	#6
Sibbo eXtra! Join Date: Jan 2008 Posts: 734 Thanks: 425 Thanked 97 Times in 89 Posts	He reckons he cannot upload it. __________________ Free iPhone\|Free iPhone
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02-12-09, 01:29 PM	#8
Amiethest Mini Mac Join Date: Dec 2008 Location: Nottinghamshire Posts: 4,429 Thanks: 949 Thanked 968 Times in 866 Posts	Hmmm.... Maybe send a ticket anyway, and one of the Kudos team might be able to help/get it sent to an email addy? __________________ Free iPad \| Free Xbox 360 \| Free Xbox 360 Live Gold Subscription \| Free Nexus One \| FreebieJeebies Last edited by arcticfox; 02-12-09 at 01:46 PM..
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