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Old 01-12-09, 07:58 PM   #1
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Jackpotjoy Problem


I emailed one of my yellows earlier today, and actually received a reply minutes later. He said that he had completed the above offer on the 18/11/09, but it is not showing up as completed. Are there any tracking problems with this offer? Thanks
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Old 02-12-09, 11:59 AM   #2
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it didnt track when i did it but if he/she raises a support ticket they will get it sorted.
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Old 02-12-09, 01:15 PM   #3
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Precisely, there's a 'support' button visible when they log in (on their account), if they take a screenshot/forward the welcome email from JackPotJoy it should get sorted.
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Old 02-12-09, 01:24 PM   #4
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He says that it will not accept his jpeg screenshot.
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Old 02-12-09, 01:25 PM   #5
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What do you mean?
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Old 02-12-09, 01:28 PM   #6
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He reckons he cannot upload it.
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Old 02-12-09, 01:29 PM   #7
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Originally Posted by Sibbo View Post
He reckons he cannot upload it.
maybe the file size is too large? might need to resize it.
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Old 02-12-09, 01:29 PM   #8
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Hmmm.... Maybe send a ticket anyway, and one of the Kudos team might be able to help/get it sent to an email addy?

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Old 02-12-09, 01:33 PM   #9
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Hmmm.... Maybe send a ticket anyway, and one of the Kudos team might be able to help/get it sent to an email addy?
FJ? LOL
It's OK, I know what you mean
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Old 02-12-09, 01:46 PM   #10
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FJ? LOL
It's OK, I know what you mean
I'm sure she wrote Kudos
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