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LOVEFiLM declines - 17.08.09

This is a discussion on LOVEFiLM declines - 17.08.09 within the Kudos Network forums, part of the eXceem supported sites category; Hi all, Some of your would have been effected by a large number of LOVEFiLM declines yesterday. Just to let ...

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Old 18-08-09, 09:47 AM   #1
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LOVEFiLM declines - 17.08.09


Hi all,

Some of your would have been effected by a large number of LOVEFiLM declines yesterday. Just to let you know I am in the process of sorting this out.

Out of 83 declines, there should only have been 42. Therefore some of them will be reversed.

Hopefully this will happen this week. Im doing my absolute best!!

Lee
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Old 18-08-09, 09:58 AM   #2
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Had 2 revokes a week before that.. Any chance of them being incorrectly revoked?
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Old 18-08-09, 10:20 AM   #3
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Quote:
Originally Posted by Djoscar View Post
Had 2 revokes a week before that.. Any chance of them being incorrectly revoked?
No sorry. This is only related to yesterdays batch run.
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Old 18-08-09, 12:22 PM   #4
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My six must have all been good ones after all
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Old 18-08-09, 12:23 PM   #5
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My six must have all been good ones after all
 
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Old 19-08-09, 12:37 PM   #6
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I had a green Lovefilm that was part of a custom order I was waiting verification for... it's just turned to declined though? This is unusual as they would normally go to On Hold if anything was wrong... but instead it went from green to declined.

Would I be right in thinking this was one of the revokes you mentioned?
 
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Old 20-08-09, 10:22 AM   #7
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Quote:
Originally Posted by tomeglenn View Post
I had a green Lovefilm that was part of a custom order I was waiting verification for... it's just turned to declined though? This is unusual as they would normally go to On Hold if anything was wrong... but instead it went from green to declined.

Would I be right in thinking this was one of the revokes you mentioned?
I would hope that this is one of the ones that will change.

Approved LF's should never ever go to declined. Keep an eye on it please and if it doesnt change back, let me know.
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Old 20-08-09, 12:31 PM   #8
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Quote:
Originally Posted by kudos View Post
I would hope that this is one of the ones that will change.

Approved LF's should never ever go to declined. Keep an eye on it please and if it doesnt change back, let me know.
Thanks I will, . I also had a Lovefilm go pending today, then instantly declined again... Is this a usual thing? I have never experienced that. (Got the declined email 15 minutes after the pending email)

Edit; How long should I expect to wait before the first one goes back to green? Just so I have a rough idea of when I should put in a support ticket.

Last edited by tomeglenn; 20-08-09 at 12:34 PM..
 
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Old 21-08-09, 06:40 PM   #9
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All sorted now btw.

This was rectified last night by the advertiser and LOVEFiLM. However it has taken me quite a while today to reconcile the kudos databases.

For safety my autocrediter doesn't credit anything for an individual after they have been declined. Therefore you wouldn't be re-approved after being declined. I therefore have to go through and manually adjust things.

Anybody that feels things still aren't right, please get in touch using the support system on the kudos site(s) in question.

Thanks,
Lee
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Old 08-09-09, 11:15 PM   #10
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Does anyone know when the next lovefilm report is due?
 
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Old 09-09-09, 06:29 AM   #11
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anytime now as they have started doing it roughly every 14 days now.
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Old 09-09-09, 01:16 PM   #12
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I have been told it's every month.
Admin,

Do you know when it's next doen?
 
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Old 09-09-09, 01:18 PM   #13
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I have 2 lovefilms pending at the moment. they seem to be taking ages. Is something still amiss with them ?
 
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Old 09-09-09, 01:32 PM   #14
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Maybe lovefilm have stopped it and you aint going to be getting them credits.
 
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Old 09-09-09, 02:25 PM   #15
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Maybe lovefilm have stopped it and you aint going to be getting them credits.
yes and on the way home you will get run over then the world will end and the cups always half empty.
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Old 09-09-09, 02:35 PM   #16
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and the cups always half empty.
Or twice as big as it need to be
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Old 10-09-09, 10:18 AM   #17
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They tend to do them every week but last week was missed.

We may see a batch run on Friday, but I couldnt say for sure.
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Old 12-09-09, 12:17 PM   #18
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Has anyone had any declines?
 
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Old 12-09-09, 12:20 PM   #19
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there has been no credit updates not that you would know, so stop asking questions which you know nothing about.
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Old 12-09-09, 01:57 PM   #20
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I kmow more about it than you, who was askin you anyway. Don't reply to my post go suk onn a dummy or sumething. You must be what 12years old. Little rascal.
 
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