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Old 14-02-06, 07:55 PM   #1
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Support tickets


How long do they normally take to answer these?

ian
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Old 14-02-06, 07:59 PM   #2
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Re: Support tickets


Not long, Woostar is really hot on support
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Old 14-02-06, 08:15 PM   #3
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Re: Support tickets


why, what have i missed... if you PM me i'll sort it our for you now

W.>
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Old 14-02-06, 08:18 PM   #4
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Re: Support tickets


told you he was hot on support!!!
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Old 14-02-06, 10:11 PM   #5
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Re: Support tickets


here here
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Old 14-02-06, 10:14 PM   #6
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Re: Support tickets


woostar = legend

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Old 15-02-06, 11:20 PM   #7
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Re: Support tickets


wooster da supppppppppppppppper supporter
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Old 16-02-06, 04:31 PM   #8
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Re: Support tickets


Just sent a support ticket to freeclcikz RE: paypal for 888 offer and got my paypal within the hour.
Brilliant site brilliant owner
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free4me: $90 + $75 received
pointrewards: £20 amazon voucher received
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I have no PC so will only post during office hours!
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Old 16-02-06, 10:48 PM   #9
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Re: Support tickets


ive been waiting ages - boooo
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Old 17-02-06, 12:29 PM   #10
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Re: Support tickets


Thanks for the compliments guys

( @ yom)

while I'll try and sort out your enquries a.s.a.p please bare with us ~

Usually if your enquiry involves having to chase up crediting an offer; this can take up to a month (only because we have to get in touch with the affiliate manager of the website that you completed the offer on - so we're usually waiting for them).

As far as cashback payments go, you should have it by the 28th day (email or PM me if you think we've forgotten you )

I've upgraded my exceem account so I now have 1000 PM spaces; so try PM'ing me with any other problems you think I can sort out - (worth sending a support ticket too if you PM me just so I have a record of comunications).

W.>
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Old 25-02-06, 06:18 PM   #11
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Re: Support tickets


Can I just say...

As much as I would love for you to come to me and give me a list of all the referrals "you are pretty sure have completed an offer" - PLEAASSSEEE do not send in support tickets with a list of referrals you want me to chase up; That's your job! or at least the job of the person that may have 'told' you that they've done an offer.

If you would like us to check on a mis-tracked offer (which does happen now and again) I can 99.999999% guarantee that if you have done the offer correctly and send in the evidence that we ask for, we will crediting you (after Kim from validations have done a few check ups) - but we can't deal we you as a middleman to sort out your referrals query.

For those of you that have come to know how we deal with support tickets know that we do everything we can to get you your free gift - but unfortunatly Freeclickz Support will now only deal with queries sent by the individual members (simply because it takes too long; time that could be used dealing with queries more efficiently).

Chances are that this doesn't apply to you (*Growls* @ those that it does - you know who you are) ~ Just thought I'd let you know anyway (and have a bit of a moan LOL - makes me feel better )


W.>
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Old 26-02-06, 03:39 PM   #12
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Re: Support tickets


i think i better hide - im sorry stewart.
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Old 26-02-06, 04:58 PM   #13
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Re: Support tickets


LMAO ~ believe me, there are worse :: someone literally wanting me to go though all their referrals and email them to find out if they've done (or were planning on doing) an offer.

sorry been really ill (and wasn't in the mood) when I posted that.


W.>




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Last edited by woostar; 26-02-06 at 05:03 PM..
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Old 26-02-06, 07:16 PM   #14
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Re: Support tickets


well the thought of an xbox got the better of me woostar - youll be pleased to know that I have made an order with you for the basic xbox - if you are ever in a REALLY good mood and want to place those two sjmhague and steve.gri back onto my account as yellows you know you can

Thanks for all your support!
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