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Old 15-03-07, 04:59 PM   #1
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£300 from iPodSnatchers


I've been waiting for this since the end of November! The delay was due to a combination of Xmas, Lovefilm reversals and iPodSnatchers' truly dreadful customer service.

iPodSnatchers seems to have gone downhill in a big way in the last couple of months and I really had to pester the owner for my payment. Offers aren't being credited, the forum's full of bot-generated spam, and recently the site was restored from a back up which permanently deleted accounts and referrals! The owner remained silent throughout.

I really hope it gets sorted as it was a good site and my payment shows that the owner has good intentions at least...

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Old 15-03-07, 05:08 PM   #2
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Re: £300 from iPodSnatchers


Well done Scribbler. Luckily i completed the site while the customer service was really good, and recieved the money within 2 weeks after pressing processing.

Ben
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Old 15-03-07, 05:22 PM   #3
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Re: £300 from iPodSnatchers


Whoa congrats!
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Old 15-03-07, 08:38 PM   #4
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Re: £300 from iPodSnatchers


Congratulations Scribbler, enjoy the cash.
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Old 15-03-07, 08:58 PM   #5
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Re: £300 from iPodSnatchers


Congrats! Well done! Noticed that you received a nice haul of different freebies today!
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Old 16-03-07, 09:48 AM   #6
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Re: £300 from iPodSnatchers


congrats scribbler , i am waiting on my 2nd gift from this site so i hope they pull their fingers out!! , what you using the cash for?
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Old 16-03-07, 09:53 AM   #7
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Re: £300 from iPodSnatchers


Congrats Scribbler.

Are you still after Wii Incentives greens? Sure I have a trade up for those.
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Old 16-03-07, 12:50 PM   #8
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Re: £300 from iPodSnatchers


Hi

Sorry for the bad customer service lately guys. I have someone else wrking for me now so everything is back to normal now, so our good customer service is back

"and recently the site was restored from a back up which permanently deleted accounts and referrals!"??
Our site has not been restored from a back up? hmm
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Old 16-03-07, 04:22 PM   #9
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Re: £300 from iPodSnatchers


Quote:
Originally Posted by Ipodsnatch View Post
Hi

Sorry for the bad customer service lately guys. I have someone else wrking for me now so everything is back to normal now, so our good customer service is back
I really hope this is the case as you've got a lot of anxious members who think you've done a runner. Get the forum back up, get a spam filter on it and make your presence known!

Quote:
Originally Posted by Ipodsnatch View Post

"and recently the site was restored from a back up which permanently deleted accounts and referrals!"??
Our site has not been restored from a back up? hmm
There were multiple comments posted on the forum that referrals had disappeared from peoples accounts from 3 days previously. Also posts in the forum vanished and people who signed up during that time could not sign into their accounts. People came to the conclusion that you'd restored from a back up. Not unreasonable seeing as they were hearing nothing from the Admin...
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Old 19-03-07, 11:59 AM   #10
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Re: £300 from iPodSnatchers


hmm ok. But just to clarify. The database was not restored at any point, and there has not been any problems with the script. A apologize again for the lack of support lately, everything is back to normal now.
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Old 19-03-07, 12:11 PM   #11
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Re: £300 from iPodSnatchers


Well It obviously was, 4 days of forum posts dissapeared, along with my account and all the people I signed up.................
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Old 19-03-07, 12:22 PM   #12
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Re: £300 from iPodSnatchers


Yea forums posts might of dissapeared. But the main site was not affected. What was your ipodsnatchers username and ill have a look at your account.
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Old 19-03-07, 03:20 PM   #13
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Re: £300 from iPodSnatchers


It would have probably been evilempire, evilempire86 or maybe vcm2. When I put my email address in the retrieve password bit, it says there was never an account registered with my email address.
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Old 19-03-07, 03:30 PM   #14
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Re: £300 from iPodSnatchers


maybe that's why you can't log in; because you can't remember your login details lol
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Old 19-03-07, 04:29 PM   #15
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Re: £300 from iPodSnatchers


Well I stopped trying after a while, moved on to do something else after noone at the site answered any emails. Im sick of hearing, that after an obvious website c**k-up, I am the one to blame.
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Old 19-03-07, 08:02 PM   #16
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Re: £300 from iPodSnatchers


cool it looks like they are legit and they've only had a bit of a problem once.
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Old 19-03-07, 08:04 PM   #17
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Re: £300 from iPodSnatchers


Well be prepared to wait forever if you have a problem, which you could well do.....
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Old 19-03-07, 08:10 PM   #18
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Re: £300 from iPodSnatchers


Quote:
Originally Posted by evilempire View Post
Well be prepared to wait forever if you have a problem, which you could well do.....
actually they answered my support ticket after 2 days!
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Old 19-03-07, 08:28 PM   #19
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Re: £300 from iPodSnatchers


well there are two admin answering support tickets now so it should be done a bit quicker
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Old 19-03-07, 10:49 PM   #20
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Re: £300 from iPodSnatchers


I cant find any of those usernames on our system. Did you log into your account at all?
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