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This is a discussion on Xbox 360 Warranty Repair within the GiveAway Network forums, part of the Old Networks category; Help Anyone Received my 360 from Giveaway mid August. However after 4 weeks it had developed the "3 RED LIGHTS" ...
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18-09-06, 02:13 PM
| #1 |
| iPod Nano 1GB Join Date: May 2006
Posts: 75
 |  Xbox 360 Warranty RepairHelp Anyone Received my 360 from Giveaway mid August. However after 4 weeks it had developed the "3 RED LIGHTS" or as the Net seems to call it "3 DEAD LIGHTS" This denotes a hardware failure and states call Microsoft Support. Problem is the warranty terms & Conditions state you must provide a copy of your reciept. With it being a freebee I or anyone else who obtains goods via the Freebee comunity will not possess a receipt. All I have is the delivery note from "Iceage" the supplier for 360giveaway. I have tried emailing them, contacting Giveaway support for advice on how to get warranty work done without a receipt but no reply. Anyone out there had a similar problem? If so how did they go about it? Cheers Graham  |
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18-09-06, 02:35 PM
| #2 |
| iPod 20gb  Join Date: Dec 2005
Posts: 890
| Re: Xbox 360 Warranty Repaircontact GA and they will contact ice age and give you a replacement, someone got a DS from GA and it had a few dead pixels, they sent it back to ice age and got a replacement for no charge. |
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18-09-06, 03:06 PM
| #3 |
| iPod Nano 1GB Join Date: May 2006
Posts: 75
| Re: Xbox 360 Warranty RepairI have contacted Giveaway but had no response |
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18-09-06, 04:13 PM
| #4 |
| Call me Ben ....  Join Date: Apr 2006 Location: Bristol / Neath
Posts: 7,738
 | Re: Xbox 360 Warranty RepairWait mate.
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19-09-06, 06:17 PM
| #5 |
| iPod Nano 1GB Join Date: May 2006
Posts: 75
| Re: Xbox 360 Warranty Repair (FAO:- TAB)Tab How can I expect to receive contact from you? Will it be e-mail, PM or other means? Any idea how long its going to take to get the exchange done?? Cheers Graham "Quote: Originally Posted by mfc1986 From going STV it was about 12 days till mine turned up in August. Hope yours lasts longer than mine, 4 weeks and "3 Red Lights" (Knackered) I am desperately trying to get Iceage (they supply your 360) or 360Giveaway to respond to my pleas for assistance in getting it repaired or exchanged!! Your next on my list to reply to .......Iceage will take a return of the faulty 360 and replace it, I just need to them to confirm a time and date to pick it up. Tab" Last edited by mfc1986; 19-09-06 at 06:19 PM.. Reason: Edit title |
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20-09-06, 11:33 AM
| #6 |
| iPod Nano 1GB Join Date: May 2006
Posts: 75
| Re: Xbox 360 Warranty RepairTab I see you are online at the moment. Any idea how long its going to take to get the faulty Xbox 360 changed?? Cheers Graham |
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20-09-06, 11:44 AM
| #7 | |
| Giveaway Network Owner  Join Date: Feb 2006
Posts: 846
| Re: Xbox 360 Warranty RepairQuote:
Tab | |
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20-09-06, 11:59 AM
| #8 |
| iPod Nano 1GB Join Date: May 2006
Posts: 75
| Re: Xbox 360 Warranty RepairCheers Tab How will you let me know pick up details ect? Will it be e-mail, PM or other means Graham |
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22-09-06, 06:55 PM
| #9 |
| iPod Nano 1GB Join Date: May 2006
Posts: 75
| Re: Xbox 360 Warranty RepairTab Any news on replacing the faulty Xbox360 yet ??? |
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04-10-06, 08:51 PM
| #10 |
| iPod Nano 1GB Join Date: May 2006
Posts: 75
| Re: Xbox 360 Warranty RepairTab I see you are online at the moment. Any news on my replacement 360. I have not had a reply to any of the PM's I have sent you. Also my support tickets chasing it have been sent to you by Lisa Cheers Graham |
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04-10-06, 08:59 PM
| #11 | |
| Giveaway Network Owner Join Date: Feb 2006
Posts: 846
| Re: Xbox 360 Warranty RepairQuote:
Tab | |
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11-10-06, 09:41 PM
| #12 |
| iPod Nano 1GB Join Date: May 2006
Posts: 75
| Re: Xbox 360 Warranty RepairTab Got in touch with Microsoft customer services. They have sent me a box to pack the 360 in, this is being picked up tomorrow by courier and they said should have it back in about 10 days. |
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12-10-06, 01:05 PM
| #13 |
| iPod Nano 1GB Join Date: Aug 2006
Posts: 51
|  Re: Xbox 360 Warranty Repairdont include your harddrive with it and with anyluck you'll get sent a new harddrive back with it that you can flog on ebay |
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12-10-06, 05:12 PM
| #14 | |
| iPod 30gb Join Date: Mar 2005
Posts: 1,459
| Re: Xbox 360 Warranty RepairQuote:
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13-10-06, 02:58 PM
| #15 |
| iPod Nano 1GB Join Date: May 2006
Posts: 75
| Re: Xbox 360 Warranty RepairThey said I had to include the Hard Drive!!! Courier picked up thre faulty unit yesterday - A worrying fact for all of you fellow 360'ers out there, he said that he collects 3 to 4 360's A DAY For return (and thats just my in the area where I live) |
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15-10-06, 02:57 PM
| #16 |
| BANNED  Join Date: Oct 2006 Location: London
Posts: 329
| Re: Xbox 360 Warranty Repaircouldn't you have used the letter that came with your free 360 as a receipt?  |
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25-10-06, 07:58 AM
| #17 |
| iPod Shuffle Join Date: Oct 2006
Posts: 1
| Re: Xbox 360 Warranty Repairhello my name katrien |
| Tags |
| xbox, 360, warranty, repair |
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