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Old 28-04-09, 01:22 PM   #1
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Does this sound right?


I am aware that Giveaway are going through some tough times at the moment but I received this strange reply to my request for a bank transfer of 20 refs on their HDTV site;

We only allow custome order requests for 4 refs or less.

Does that sound right to everyone as I am sure others have had bank transfers and custom orders from Giveaway for more than 4 refs?
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Old 28-04-09, 01:25 PM   #2
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I have never used GA, but that sounds wrong!
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Old 28-04-09, 01:27 PM   #3
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I'm sure in the past plenty of people have had a custom order with more than 4 refs.
Maybe they've lowered it because of the problems they've been having at the minute.
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Old 28-04-09, 01:38 PM   #4
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not sure if this will help with an answer...

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Old 28-04-09, 02:03 PM   #5
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Thanks for that Arctic

Surely though, if that is a recent change to their terms, then it must have happened after I had 4 refs so I had no chance of complying with it

Do you think they will show any leniency on that point?
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Old 28-04-09, 03:50 PM   #6
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I remember another exceem user having the same issue just after the new T&C's appeared, and I don't remember there being any good news for you I am afraid but I can't find which thread it was in.

Giveaway would not allow me to change my obsolete LCD customer order to the new model which was a few more greens, they seem inflexible around custom orders now. I think your only option might be to pick the nearest standard item on the site and requesting a Bank Transfer for 90% of its value.
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