GA offer credit never straightforward!

[Scribbler]

I've said it before and I'll say it again, Giveaway network are the worst network I've used for crediting offers!

It seems like every trade I've done has ended up with a post like this. They do credit the offer but it takes a serious amount of persuasion for them to do so. What makes me angry is that new sign-ups that I've gained through various means are not likely to open support tickets or send emails to chase up their green, they'll just walk away saying 'I told you it was a scam'.

Can anything be done? Does a rep from GA network frequent Exceem?

[bischbosch]

I second that, Scribbler. Ironically, it was minimac giveaway that got me started, but I long ago abandoned that as no one seemed interested in signing up. They obviously knew something I didn't know. But when the imac giveaway came along, I was tempted in again. Bad mistake. 4 weeks to get credited and that took a series of emails to support. I have given the site up as a bad idea. It undermines the credibility of the freebie scene if you have sites like GA queering the patch. Compare the expereince for a new sign up to GA with someone signing up to Freeclickz. Worlds apart.

[oblivion]

poor show really, what would it take for a site to stop being supported by exceem? It should at least come with some sort of disclaimer. Perhaps we should follw anything4free and have 'grades' of sites, to represent quality of service and people's experiences with them?

ian

[DiscoDJChris]

totally agree. It has been like that for months.

[Scribbler]

Originally Posted by bischbosch

But when the imac giveaway came along, I was tempted in again. Bad mistake. 4 weeks to get credited and that took a series of emails to support. I have given the site up as a bad idea.

That's another thing, why did they open new sites when they couldn't even cope with their original ones?

[rockykabir]

There is no excuse for their downfalls. I mean, you can't just run a business in a shoddy manner and not accept the consequences.

Unless they get their act together, Exceem should seriously consider pulling their support from them....

[bruffterman]

I agree that we should have a grading system, perhapps one that is a little more comprensive than a4f's

[GingerTez]

a grading system sounds good...

I waited 2 weeks for my completed offer to go green on ipodgiveaway and when it didn't I raised a ticket.... 2 weeks after that it was finally credited.

Cheers,
Tez.

[rockykabir]

A grading system will be fantastic (but based on performance and reliability)........this will undoubtedly encourage networks to clean up their act..

We can perhaps have a league table with points given and deducted on items delivered and feedback from users?

atm I can see Freepay at top with perhaps Grab or Free4me behind them....

[bruffterman]

maybe we could have a voting system on the wiki (jon?)
each person can vote from 1 to 5 on the site in a number of categories, like, speed, customer service, range / quality of offers, range / quality of gifts, and overall experience.

then couple that with a letter like a4f
A for proven - lots of gifts sent out (and must be at least a year old)
B for proven - more than 50 gifts sent out
C for proven - more than 20 gifts sent out
D for unproven - at least 1 gift sent out / unsupported by exceem
E for unproven - no gifts known to be sent out / unsupported by exceem
F for known scam.

something like that?

[GingerTez]

Originally Posted by rockykabir

A grading system will be fantastic (but based on performance and reliability)........this will undoubtedly encourage networks to clean up their act..

It's a bit much to hope it will make the networks improve... I think most networks won't pay any notice to Exceem, only the ones that have a presence on here (GA, FreePay, euroipods don't) but at least it would give Exceem users a way to judge if a network will be slow or untrustworthy.

Cheers,
Tez.

[bruffterman]

if its useful and comprehensive, like the wiki is shaping up to be then, it maybe linked to by other sites and become very popular, at which point it would hopefully start having a major affect on sign ups to the networks. then they'd be forced to take notice.

[blanchy]

Originally Posted by rockykabir

A grading system will be fantastic (but based on performance and reliability)........this will undoubtedly encourage networks to clean up their act..

I doubt it would have any effect, seeing as the majority of users of the freebie scheme do not come on these forums.

[Jonny]

They haven't seemed too bad to me so far. I found that offers were, somewhat bizarrely, credited each Sunday evening for the five working days preceeding. So if someone completed an offer on a Saturday, they would not be credited for 8 days.

Of course, the real test is with my verification ...

<prays>

[rockykabir]

I'll agree with you there Danny (mr alienwaregiveaway himself!). I've noticed they allocate a day for refs as well - once you get used to it, its actually quite like clockwork.

[Scribbler]

Well it's almost 3 months since I opened this thread and guess what... THEY'RE STILL S**TE!!!

I have done 5 trades recently for Minimacgiveaway (with Exceem members) giving me a total of 11 (one extra just in case) and guess what? they're all still yellow!!!

Gad, it makes me SO MAD!!! I should have my Mac mini by now! How can they f**k up the tracking on EVERY referral??? Why does it take 7 weeks for them to manually credit??? Why are they so f**king useless???

I hope you're listening TAB

[Tab]

Originally Posted by Scribbler

I hope you're listening TAB

Indeed I am. The fact that the trades you are completing aren't going green for you, speaks more of the people you are trading with, than of a problem with our site. We use the exact same tracking technology as every other freebie site out there. People are going green left right and centre.

I've said it before, as have other site owners - there are numerous reasons why someone might not be credited with completing an offer. Cookie issues, browser issues, user issues! The latter being one of the main reasons. People do sign up twice to Screen Select after cancelling their first account, people do open 2,3,4 accounts with Jackpot Joy. These people aren’t going to be credited. Also people do not always complete the requirements needed to complete an offer. And lastly people lie.

I’m not saying that the people you have traded with fall into any of theses categories, I’m just explaining some of the main reasons for problems arsing.

The fact that you are having such problems with every single one of your referrals suggests something is “up� with your referrals. If your referrals are not inclined (as you say) to log a support ticket for manual crediting, this would also suggest something is up with your referrals.

I admit the system is not perfect for tracking offer completions, but it’s the same system used by the whole industry, and is not solely a GiveawayNetwork problem.

If your trades have yet to go green and have waited between 5 and 10 days, they should log a ticket with the relevant proof. We are still the only network that credit users solely on proof being provided.

Tab

[Scribbler]

I understand your position and am not questioning your honesty or credibility as a network. Also I realise that you're not obliged to involve yourself in debates on a public forum so I appreciate the fact that you've replied!

The last 5 trades I did were with trustworthy Exceem members and these are seasoned professionals when it comes to completing offers. They've told me they have submitted support tickets and I have no reason to doubt them. I understand the limitations of the credit system but you must admit these problems seems to happen quite regularly on GA network.

I'm not going to start a crusade and so I will continue to plug away through the support system, it's just makes me so weary!

I apologise for my outburst Tab, it's been one of those days & this was the last straw!

[Tab]

I do understand the frustration when referrals do not go green, and going through the support system can sometimes be an arduous task. Unfortunately due to amount of people trying to scam my sites (of which there are plenty), the checks involved before crediting are a necessary evil.

I appreciate the apology Scribbler; I’ve also had more than my fair share of “those” type of days

Tab