New reply from ga

**claire80** · 15-03-09, 10:13 AM

still nothing for me - i expect i wont get a reply until TD pays out this month

waf43 · 15-03-09, 10:27 AM

I still keep reading the GA problem threads just out of curiousity really.

One thing i have noticed is alot of people saying "tab hasn't been on here" but i would bet my house on him (or one of the GA staff) having been on here (prob quite regularly). After all its easy to view the boards as a guest.

I just wonder if they realise that this is spiralling out of control and are afraid of posting at the minute.

I cashed out earlier than i wanted to, and i'm very glad that i did with all this financial stuff being mentioned.

No offence to the people that are defending GA (albeit very slightly) but i think that they deserve all the stick they get. They have chosen to run a BUSINESS and this isn't how BUSINESSES should be ran. If it was any other internet or high street based company everyone would be complaining.

I think GA have been given more than enough time to sort this out, or to inform people of troubling times. It can't be that hard to place a notice on GA support stating that they are experiencing difficulties which they are working to put right.

The fact is, they are more than happy just to sit and wait until YOU contact THEM and then usually reply with something totally unrelated to the question asked.

the_icks · 15-03-09, 10:43 AM

I feel that the reason they are being defended and also unfortunately the reason they are being attacked is that they are a very highly valued network by the majority of members on here.

It will be a shame to see them go, but I fail to see any recovery possible at this stage.

This is following the same route as so many other networks in recent times, but at least the majority of them had the decency to keep some sort of communication channel open.

**arcticfox** · 15-03-09, 11:00 AM

Quote:

Originally Posted by the_icks

This is following the same route as so many other networks in recent times, but at least the majority of them had the decency to keep some sort of communication channel open.

true but then a lot of the responses on here just seemed to be delaying tactics before the network went walkabouts. I suppose a small plus is that at least a small amount are getting gifts and hopefully GA will get more money from their major advertiser this month as I'm sure by now that the money from furbs and other members (we really should call them major creditors?)

Can only hope that after the next payment from TD that a major payout also comes the way of the members.

For the record, and I'll say it again...I'm not defending GA, far from it. I am though however just advising caution on giving network owners abuse without knowledge.

Diesel · 15-03-09, 11:03 AM

Quote:

Originally Posted by the_icks

This is following the same route as so many other networks in recent times, but at least the majority of them had the decency to keep some sort of communication channel open.

I even emailed Tab on his gmail account and still nothing. Thought he'd atleast check his own email no matter what had happened to him...

the_icks · 15-03-09, 11:26 AM

Quote:

Originally Posted by arcticfox

true but then a lot of the responses on here just seemed to be delaying tactics before the network went walkabouts. I suppose a small plus is that at least a small amount are getting gifts and hopefully GA will get more money from their major advertiser this month as I'm sure by now that the money from furbs and other members (we really should call them major creditors?)

Can only hope that after the next payment from TD that a major payout also comes the way of the members.

For the record, and I'll say it again...I'm not defending GA, far from it. I am though however just advising caution on giving network owners abuse without knowledge.

I do agree that there should not be abuse directed at owners.

waf43 · 15-03-09, 11:36 AM

Quote:

Originally Posted by the_icks

I do agree that there should not be abuse directed at owners.

I too dont think the owners should be abused, but GA as a business has to stand up and be counted.

It will always be judged (as every business) on its level of service to the customer and thats been poor (to say the least) over the last few months.

I have tried to be objective in my posts and don't think

that i have personally attacked tab in any way.

Larkino · 15-03-09, 11:45 AM

Quote:

Originally Posted by Diesel

I even emailed Tab on his gmail account and still nothing. Thought he'd atleast check his own email no matter what had happened to him...

maybe he cant get to his email for the same reason he cant get to eXceem, and if he cant get to his email, something must have gone terribly wrong

I really want GA to come back, and then I can start referring them again. I have 3 greens I need to use!

tronsmith · 15-03-09, 07:44 PM

Quote:

Originally Posted by tombsc

"Thank you.

Please expect Lovefilm to update within the next two weeks. They are currently updating once monthly, and with a 2-4 week backdate.

However, if your referral has waited since January, and January updates have processed, please ask them to contact us directly for a manual update.

Regards,"

That's great. That means that all 5 out of my 5 referrals who did love film all require a manual update.

I personally think this is ********.

1) They manually update Lovefilm refs.
2) they know that the vast majority of people we request to ask for manual credits wont bother.

Sounds like they are deliberately holding refs back so they don't have to pay out!

Mica · 15-03-09, 07:57 PM

I'm hoping you've misunderstood - if they're saying January Lovefilm's have been credited then that's serious BS.

I don't think anyone on here has had any credited since Jan 6th or so; they wouldn't be allowed to get away with that.

tronsmith · 15-03-09, 08:37 PM

I have one outstanding from 1st Jan!

FurbtasticM · 15-03-09, 09:46 PM

Quote:

Originally Posted by arcticfox

For the record, and I'll say it again...I'm not defending GA, far from it. I am though however just advising caution on giving network owners abuse without knowledge

Not even Jon has that knowledge though, according to his last comment on the subject:

Quote:

Originally Posted by Jon

I do not have the means to take time of work to go and track down Tab

Alexd · 15-03-09, 10:54 PM

Are we at the stage where there is no hope? Or can we still dream about recieving orders?

As many people have said on the subject GA is a business therefore they should have let us know what the problem is, whether it be financial, personal or health etc. If any other non internet business had treated their customers in the same sort of way there would be far far more abuse directed towards the owners. The fact that it is an internet business does not matter to me, I just feel that its plain rude not to have let us know what has gone on.

Sorry if this seems a bit harsh however in my opinion it is the truth.

FurbtasticM · 16-03-09, 08:26 AM

Quote:

Originally Posted by Alexd

Are we at the stage where there is no hope? Or can we still dream about recieving orders?

They have been promised in March, so there is some hope!

Mica · 16-03-09, 11:31 AM

If there are profitability issues, I can't figure out why it has suddenly hit them? Yeah theres the credit crunch but I can't see any way this would have had a negative impact on their business.

All I can think of is the custom order option which is relatively new to GA - and seems to have done an about turn. If they get rid of proper custom orders, quite simply GA will slowly disappear as all the big referrers look to other networks. If they just paid out less cash per referral they could improve the figures and not push away their most important customers. I can't speak for everyone else, but given speedier processing and support times, I would still refer to them for £17 per ref.

However if profitbility is not the issue (which they haven't explicitly come out with yet), then they've got some serious explaining to do!

SandDancer · 16-03-09, 12:14 PM

Do people honestly think that tab is unable to come on exceem ( FOR WHATEVER REASON ) and explain whats going on = I DONT

He is quick to post when he is giving out the great news - Major Network Updates , ( not much of that left now )

more - Brand New Portal

Then we all find out that thereversebid is owned and run by tabs company
and then the downhill slide begins ^^^^
could all the cash that it took to get thereversebid site up and running/advertised be the reason for this . ( problems on that site aswell )

people need to wake up and smell the roses

ayach · 16-03-09, 12:31 PM

Quote:

Originally Posted by SandDancer

Do people honestly think that tab is unable to come on exceem ( FOR WHATEVER REASON ) and explain whats going on = I DONT

Even if Tab has been unable to post on eXceem, one of the Giveaway support staff could have posted. For some reason they chose not to.

On the subject of The Reverse Bid, as the site is now inactive, I hope those users who purchased credits only to find no new auctions were added have had their money refunded.

**claire80** · 16-03-09, 12:36 PM

no network staff of any network has to come on here and explain anything , no one from freepay visits do they .

exceem users are only a small percentage of the giveaway users and while yes it would be nice for them to come on here they are under no obligation what so ever.

i am not sticking up for them at all as you know i have been waiting since january for answers and for my £700

all we can do is wait , i know its frustating , i am one of the most frustated as you can imagine ..time will tell i guess.

the_icks · 16-03-09, 12:44 PM

possibly a moral obligation! or damage limitation perhaps.

the original opinion was that Jon was in contact with Tab and had some sort of dialogue going on, this seems not now to be the case... there mut surely now be the issue of whether or not to continue supported status... there have been sites dropped who have certainly had a more open dialogue.

FurbtasticM · 16-03-09, 12:56 PM

They will remain supported as long as people keep getting their gifts.

Whether the delay is acceptable is an entirely different matter of course. I tend to agree with SandDancer to be honest.

15-03-09, 10:13 AM	#41
claire80 Super Moderator Join Date: Apr 2006 Location: West Midlands Posts: 11,600 Thanks: 2,216 Thanked 3,073 Times in 2,675 Posts	still nothing for me - i expect i wont get a reply until TD pays out this month __________________ Freebie total in spoiler Spoiler Total Amount of Freebies = £17, 800
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15-03-09, 10:27 AM	#42
waf43 Shoryuken!! Join Date: Apr 2008 Location: SKEGNESS Posts: 1,884 Thanks: 698 Thanked 438 Times in 361 Posts	I still keep reading the GA problem threads just out of curiousity really. One thing i have noticed is alot of people saying "tab hasn't been on here" but i would bet my house on him (or one of the GA staff) having been on here (prob quite regularly). After all its easy to view the boards as a guest. I just wonder if they realise that this is spiralling out of control and are afraid of posting at the minute. I cashed out earlier than i wanted to, and i'm very glad that i did with all this financial stuff being mentioned. No offence to the people that are defending GA (albeit very slightly) but i think that they deserve all the stick they get. They have chosen to run a BUSINESS and this isn't how BUSINESSES should be ran. If it was any other internet or high street based company everyone would be complaining. I think GA have been given more than enough time to sort this out, or to inform people of troubling times. It can't be that hard to place a notice on GA support stating that they are experiencing difficulties which they are working to put right. The fact is, they are more than happy just to sit and wait until YOU contact THEM and then usually reply with something totally unrelated to the question asked.
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15-03-09, 10:43 AM	#43
the_icks The Incredible Sulk Join Date: Mar 2006 Posts: 10,443 Thanks: 871 Thanked 1,731 Times in 1,206 Posts	I feel that the reason they are being defended and also unfortunately the reason they are being attacked is that they are a very highly valued network by the majority of members on here. It will be a shame to see them go, but I fail to see any recovery possible at this stage. This is following the same route as so many other networks in recent times, but at least the majority of them had the decency to keep some sort of communication channel open. __________________
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15-03-09, 07:57 PM	#50
Mica iPod 30gb Join Date: May 2006 Posts: 1,067 Thanks: 226 Thanked 89 Times in 78 Posts	I'm hoping you've misunderstood - if they're saying January Lovefilm's have been credited then that's serious BS. I don't think anyone on here has had any credited since Jan 6th or so; they wouldn't be allowed to get away with that. __________________ Working on: Gifts.Kudos & Gadgets FJ My rubbish Cheap iPhone incomplete Cheap iPad websites Free iPods
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15-03-09, 08:37 PM	#51
tronsmith iPod 30gb Join Date: Jan 2008 Location: Brighton Posts: 1,405 Thanks: 449 Thanked 334 Times in 277 Posts	I have one outstanding from 1st Jan! __________________ Spoiler Received: Samsung LE26A456C HDTV (X2) \| Geforce 9500 GT graphics card Xbox 360 \| International Cricket Captain 2008 (PC) \| Oblivion (360) \| Fallout 3 (360 \| Battery pack and batteries (360) \| £65.50 amazon vouchers (total) \| Peavey bass amp \| World at War DVD Box set \| Fender Squier Standard P-Bass \| Guitar polish \| GUitar tuner \| Warcraft game \| Bass Guitar For Dummies \| 3 t shirts \| LE26A456C Wall bracket \| Tomtom One XL Classic \| Boardwalk BMX scooter \| £1919.80 bank transfer (total) Total: £3551.30 Free sat nav
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15-03-09, 10:54 PM	#53
Alexd iPod Nano 4GB Join Date: Dec 2007 Location: Surrey, UK Posts: 343 Thanks: 28 Thanked 60 Times in 60 Posts	Are we at the stage where there is no hope? Or can we still dream about recieving orders? As many people have said on the subject GA is a business therefore they should have let us know what the problem is, whether it be financial, personal or health etc. If any other non internet business had treated their customers in the same sort of way there would be far far more abuse directed towards the owners. The fact that it is an internet business does not matter to me, I just feel that its plain rude not to have let us know what has gone on. Sorry if this seems a bit harsh however in my opinion it is the truth.
Offline

16-03-09, 11:31 AM	#55
Mica iPod 30gb Join Date: May 2006 Posts: 1,067 Thanks: 226 Thanked 89 Times in 78 Posts	If there are profitability issues, I can't figure out why it has suddenly hit them? Yeah theres the credit crunch but I can't see any way this would have had a negative impact on their business. All I can think of is the custom order option which is relatively new to GA - and seems to have done an about turn. If they get rid of proper custom orders, quite simply GA will slowly disappear as all the big referrers look to other networks. If they just paid out less cash per referral they could improve the figures and not push away their most important customers. I can't speak for everyone else, but given speedier processing and support times, I would still refer to them for £17 per ref. However if profitbility is not the issue (which they haven't explicitly come out with yet), then they've got some serious explaining to do! __________________ Working on: Gifts.Kudos & Gadgets FJ My rubbish Cheap iPhone incomplete Cheap iPad websites Free iPods
Offline

16-03-09, 12:14 PM	#56
SandDancer iPod 30gb Join Date: Mar 2008 Location: north east Posts: 1,349 Thanks: 568 Thanked 808 Times in 386 Posts	Do people honestly think that tab is unable to come on exceem ( FOR WHATEVER REASON ) and explain whats going on = I DONT He is quick to post when he is giving out the great news - Major Network Updates , ( not much of that left now ) more - Brand New Portal Then we all find out that thereversebid is owned and run by tabs company and then the downhill slide begins ^^^^ could all the cash that it took to get thereversebid site up and running/advertised be the reason for this . ( problems on that site aswell ) people need to wake up and smell the roses __________________ Spoiler PEEPING TOM
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16-03-09, 12:36 PM	#58
claire80 Super Moderator Join Date: Apr 2006 Location: West Midlands Posts: 11,600 Thanks: 2,216 Thanked 3,073 Times in 2,675 Posts	no network staff of any network has to come on here and explain anything , no one from freepay visits do they . exceem users are only a small percentage of the giveaway users and while yes it would be nice for them to come on here they are under no obligation what so ever. i am not sticking up for them at all as you know i have been waiting since january for answers and for my £700 all we can do is wait , i know its frustating , i am one of the most frustated as you can imagine ..time will tell i guess. __________________ Freebie total in spoiler Spoiler Total Amount of Freebies = £17, 800
Offline

16-03-09, 12:44 PM	#59
the_icks The Incredible Sulk Join Date: Mar 2006 Posts: 10,443 Thanks: 871 Thanked 1,731 Times in 1,206 Posts	possibly a moral obligation! or damage limitation perhaps. the original opinion was that Jon was in contact with Tab and had some sort of dialogue going on, this seems not now to be the case... there mut surely now be the issue of whether or not to continue supported status... there have been sites dropped who have certainly had a more open dialogue. __________________
Offline

16-03-09, 12:56 PM	#60
FurbtasticM Blobbage! Join Date: Oct 2006 Location: Swindon Posts: 7,696 Thanks: 2,470 Thanked 2,834 Times in 1,321 Posts	They will remain supported as long as people keep getting their gifts. Whether the delay is acceptable is an entirely different matter of course. I tend to agree with SandDancer to be honest. __________________ Find out how to get your very own Free iPhone \| Free PS3\| Free iPad
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