Latest response?

slash2k01 · 24-02-09, 12:39 PM

Quote:

Originally Posted by Rixtar

I can tell you one thing for sure, I am getting speedy responses to tickets, but they are all basically negative, things like my account apparently being fraudulent, which is nonsense.

It seems that they are quick to reply to things that are not either going to cost them to shell out any money or to tell you that you aren't gonna get your stuff but we will keep the money from all your greens... (Don't mention the cashflow, I did once and didn't really get away with it!)

I cant seem to get a peep out of them, I sent a ticket 20 days ago, to try and change my custom order after they put 10 of my greens on hold

claire80 · 24-02-09, 12:44 PM

i have 3 open tickets dating back to january ..i am starting to give up , one of my tickets they said would be replied to within 48 hours ..that was 2 weeks ago now

TheDetox · 24-02-09, 03:43 PM

FFS!! thought they had new staff too, Cherie?

think someone could come on Exceem to say "hi were still in business, don't worry" but nothing! REALLY hope the network is still going...

It has to happen with one of my biggest order on GA so far... wouldn't care much if it was an ipod shuffle..

FurbtasticM · 24-02-09, 03:56 PM

My guess (hope) is that gifts will start rolling out over the next fews and people will be happy for a while. How long that lasts is another question, it would be good to see GA back on track properly.

arcticfox · 24-02-09, 06:50 PM

It would appear that you only get some kind of response if you dare to suggest that giveaway are/have gone bust or have cash flow problems but the members cant be blamed for thinking this.

GA started sending gifts out weekly or fortnightly but from what I've seen here, gifts only seem to arrive a few days after the tradedoubler payment should have cleared. Put 2 and 2 together and it suggests problems.

Someone on GA is able to reply to tickets, someone on GA is able to put someone on hold (who has that authority?), someone from GA seemed to have time to amend the t&c regarding custom offers.

If tab is not available, Maybe someone from GA should be using their brain and realising that their members are worried and that they should join exceem just to make that one post that would put peoples minds at rest a little.

But.................feck all

TheDetox · 25-02-09, 08:52 AM

100% agree!

24-02-09, 03:43 PM	#23
TheDetox Is the DETOX coming back? Join Date: Nov 2006 Location: Kent Posts: 6,063	FFS!! thought they had new staff too, Cherie? think someone could come on Exceem to say "hi were still in business, don't worry" but nothing! REALLY hope the network is still going... It has to happen with one of my biggest order on GA so far... wouldn't care much if it was an ipod shuffle.. __________________ Updated: Total received £50,000 RETIRED?? MAYBE NOT!!

24-02-09, 03:56 PM	#24
FurbtasticM ..is a Muppet! Join Date: Oct 2006 Location: Swindon Posts: 10,100	My guess (hope) is that gifts will start rolling out over the next fews and people will be happy for a while. How long that lasts is another question, it would be good to see GA back on track properly. __________________ iPhone deals \| Giveaway \| Free iPhone \| Free iPad

24-02-09, 06:50 PM	#25
arcticfox blah blah blah Join Date: Nov 2005 Location: Here Posts: 17,866	It would appear that you only get some kind of response if you dare to suggest that giveaway are/have gone bust or have cash flow problems but the members cant be blamed for thinking this. GA started sending gifts out weekly or fortnightly but from what I've seen here, gifts only seem to arrive a few days after the tradedoubler payment should have cleared. Put 2 and 2 together and it suggests problems. Someone on GA is able to reply to tickets, someone on GA is able to put someone on hold (who has that authority?), someone from GA seemed to have time to amend the t&c regarding custom offers. If tab is not available, Maybe someone from GA should be using their brain and realising that their members are worried and that they should join exceem just to make that one post that would put peoples minds at rest a little. But.................feck all __________________ Free Nintendo 3DS Free iPhone 4 Free PS3 Free iPad 2

25-02-09, 08:52 AM	#26
TheDetox Is the DETOX coming back? Join Date: Nov 2006 Location: Kent Posts: 6,063	100% agree! __________________ Updated: Total received £50,000 RETIRED?? MAYBE NOT!!

24-02-09, 12:44 PM	#22
claire80 Mini Mac Join Date: Apr 2006 Location: West Midlands Posts: 11,689	i have 3 open tickets dating back to january ..i am starting to give up , one of my tickets they said would be replied to within 48 hours ..that was 2 weeks ago now