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Still waiting?
This is a discussion on Still waiting? within the GiveAway Network forums, part of the Old Networks category; Originally Posted by tombsc From a business point of view I think this is a good move. If it was ...
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This is a discussion on Still waiting? within the GiveAway Network forums, part of the Old Networks category; Originally Posted by tombsc From a business point of view I think this is a good move. If it was ...
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10-02-09, 01:58 PM
| #41 | |
| ..is a Muppet!  Join Date: Oct 2006 Location: Swindon
Posts: 10,100
  | Quote:
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10-02-09, 02:55 PM
| #42 |
| iPod 30gb  Join Date: Jan 2008 Location: Nottingham
Posts: 1,489
 | maybe because more and more people will stop using them and then, they wont have as many tickets to repily to. I take it you will be stopping using them Furbs |
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10-02-09, 03:32 PM
| #43 | |
| ..is a Muppet! Join Date: Oct 2006 Location: Swindon
Posts: 10,100
| Quote:
It would be stating the obvious to say I have been very critical of GA for a good few months. I have expressed my concerns in support tickets as well as publicly but no sign of a response since the last ticket was "passed to Tab to deal with". If Tab is not in a position to do anything, what good is passing him a ticket going to do? No wonder people complain about communication. And the most frustrating part of all, which I have also made clear in the support tickets, is that I would love to use GA if there were any signs at all of it ever getting back on track. Is this just a blip? Granted we may get some activity when the next TD payment comes in but what of the long term?
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10-02-09, 04:27 PM
| #44 | |
| £50,000 Club  Join Date: Nov 2005 Location: Down Under
Posts: 1,665
| Quote:
Of course, if their service doesn't improve then they have shot themselves in the foot as poor service + reduced user benefits = unhappy customers who switch to competitors. I know that as soon as I can get an iPhone (3 more greens, if none get reversed) I'll be switching my links to FJ as I just completed my own offer so I could verify for a bank transfer, then noticed that I can no longer do this so I'll have to get the iPhone and ebay it for the cash.  However, if GA get back to their previous form, I may just switch back. They have always been good to me in the past and the my.giveaway portal and one4all links look very handy.
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10-02-09, 05:02 PM
| #45 |
| iPod Nano 4GB  Join Date: Nov 2008 Location: The 'Pool
Posts: 349
| Whats a TD payment and how will it affect GA's performance? |
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10-02-09, 07:07 PM
| #46 | |
| blah blah blah  Join Date: Nov 2005 Location: Here
Posts: 17,866
 | Quote:
If (and I'm not suggesting there is) a money problem, this might be when some people get paid.
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10-02-09, 09:46 PM
| #47 |
| iPod Nano 1GB Join Date: Oct 2008
Posts: 96
| can we not take some sort of action?? like office of fair trade or sumit... |
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10-02-09, 10:10 PM
| #48 |
| iPod Nano 1GB Join Date: Oct 2008
Posts: 96
| or consumer direct |
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10-02-09, 10:47 PM
| #49 | |
| ..is a Muppet! Join Date: Oct 2006 Location: Swindon
Posts: 10,100
| Quote:
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18-02-09, 10:29 AM
| #50 |
| iPod Nano 1GB Join Date: Oct 2008
Posts: 96
| any ticket replies/activity? |
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18-02-09, 04:35 PM
| #51 |
| Mini Mac  Join Date: Apr 2007 Location: Bonnie Scotland!
Posts: 4,415
 | nope.. still processing for my £90 cheque 
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18-02-09, 05:49 PM
| #52 | |
| iPod 20gb  Join Date: Jun 2008 Location: London
Posts: 973
| Quote:
__________________ FREE PS3's, Xbox 360s, Ipods and more Freebies Since June 2008 £90, £126, £54 and 2 xbox 360 Games (kudos) £58.13 Whey Protein and Bars (kudos) £360 (Giveaway) Total: £768.07 | |
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19-02-09, 07:41 PM
| #53 |
| iPod 30gb Join Date: May 2006
Posts: 1,089
| I'm needing reassurance again... We had a burst of activity, and now nothing again. This "backlog" must only be getting bigger. I'm expecting around a 40 referral payout soonish from Giveaway so am starting to sweat...
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19-02-09, 08:45 PM
| #54 |
| 13/10/2010 - Baby Born!!  Join Date: Sep 2007 Location: In Barnet! OH NO!
Posts: 4,323
| Maybe someone could get in direct contact with Tab and ask if he needs some help with the support tickets and give support while he sorts things out. Tippy
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21-02-09, 02:55 AM
| #55 |
| iPod Nano 4GB Join Date: Nov 2008 Location: The 'Pool
Posts: 349
| Just checked my account on nextgen and my custom order has been 'sent to vendor'!!! Very happy that its finally been sorted, was getting a little annoyed to say the least at the delay. Has anyone else had their freebies sent yet? Oh and how long does it usually take to come through the post once its been sent to vendor? |
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21-02-09, 07:48 AM
| #56 |
| iPod 60gb  Join Date: Apr 2008 Location: SKEGNESS
Posts: 1,898
| Mine still says processing, and apparently all the £135 cheques are "out of stock" |
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21-02-09, 10:48 AM
| #57 |
| iPod 60gb Join Date: Feb 2008 Location: Glasgow, Scotland
Posts: 1,878
| Mine is still processing "I will ask Cherie to respond to your query as a matter of urgency, and to confirm the despatch details for your cheque." Matter of urgency my a**! Stalling tactics I think. That was sent on the 13th and not a word from them since. Thankfully the £141 cheques are still in stock
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21-02-09, 11:38 AM
| #58 |
| iPod 20gb Join Date: Jun 2008 Location: London
Posts: 973
| My £360 is still procesing
__________________ FREE PS3's, Xbox 360s, Ipods and more Freebies Since June 2008 £90, £126, £54 and 2 xbox 360 Games (kudos) £58.13 Whey Protein and Bars (kudos) £360 (Giveaway) Total: £768.07 |
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21-02-09, 06:38 PM
| #59 |
| iPod Nano 4GB Join Date: Nov 2008 Location: The 'Pool
Posts: 349
| Seems strange that custom orders are getting sorted before cheques are being sent. Would have thought cheques were much easier! Plus my order was placed on jan 28th where as other people have been waiting alot longer. Not that im complaining though! Does 'sent to vendor' mean that GA have placed the order with Amazon or does to mean its actually in the post now? |
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21-02-09, 07:11 PM
| #60 | |
| Mini Mac  Join Date: Jul 2008 Location: London
Posts: 5,087
| Quote:
Surely something like the above could happen? Tab hasn't been online since New Years Day, I know his contract doesn't say 'Be active on eXceem', but he always used to be active. Tickets have been sent as a 'matter of urgency' to Tab, but as far as I've read no replies have been received, 'Shipping' aren't much help either, I believe. The fact that a cheque is 'Out of Stock' I think could POSSIBLY I'm not saying it is, but it could possibly be a money problem, because banks are usually pretty quick sending cheque books out, so could out of stock mean 'We're waiting for the TD payment to come into our account'? Then came along this new custom order rule... What utter b**ls**t. Yeah, they'll make more money, but they will lose a lot customers. It doesn't take long to come and post an update on exceem -- even an 'everything's under control and we will be back to normal service by x' would help... Tab if you read this, just post man. It will make us all sigh with relief to know there is actually someone managing this network... Jamie (PS: haven't proof read so may be a few errors)
__________________ Help an old friend wrap up his freebie-ing by signing up for me in a trade on either Apple FJ or PS3 Kudos! £15 per green! (pm me and I'll set it up in the trade centre) | |
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