Problem... how to get it sorted.

Rixtar · 30-01-09, 07:53 AM

I now have 10 greens on my PS3. Problem is that my mother-in-law opened an account without my referrer id and then opened another one with it and completed an offer. My brother-in-law did exactly the same thing.

Now i understand and respect the rules on multiple accounts at the same address, but neither of them have collected any referrals and only completed an offer on the accont linked to me, they really aren't interested and can't really be bothered putting the work in..

They have both been upfront about it and sent in support tickets explaining the situation.

What are the chances that GA will do the common sense thing and not put their accounts on hold?

After all they did complete an offer and GA would have got their commission.

I sent in a ticket and got a reply from Lisa telling me that I should get 2 more referrals before I bothered to verify as there is no way that those accounts would not go on hold.

Seems a bit unfair as it was an honest mistake that has been owned up to.

Anyone had a problem like this that has turned out OK?

Sephora · 30-01-09, 08:09 AM

These two referrals will go on hold as they have broken the terms and conditions - these are there for a reason so I don't see how GA putting them on Hold in "unfair".
The only thing you could try to do is to ask them each to send in a ticket for Lisa to delete the other account they created (ones not linked to yours) and pray that they'll agree -they may not but it's worth a shot.

mdnl · 30-01-09, 08:27 AM

Quote:

Originally Posted by Sephora

These two referrals will go on hold as they have broken the terms and conditions - these are there for a reason so I don't see how GA putting them on Hold in "unfair".
The only thing you could try to do is to ask them each to send in a ticket for Lisa to delete the other account they created (ones not linked to yours) and pray that they'll agree -they may not but it's worth a shot.

I asked to have an account del and they said I wouldn't be able to re-sign up under anyone, so they will probably not allow that either.

Common sense should be used, especially as GA will already have received their commission.

Rixtar · 30-01-09, 08:32 AM

They have both sent in tickets explianing the situation and have been totally up front about it. I can understand the rule entirely, but hopefully they will employ common sense as neither of these people are scammers, and will never use the accounts in any case. I did read on here that someone had the same issue and GA sorted it..... here's hoping.

mdnl · 30-01-09, 10:13 AM

If GA let you combine account, and worse comes to worse, sign up to ipodshuffle.GA and get them both to do another offer, Lovefilm or VC for the cheaper option, then combine the 2 accounts but they may not let you verify for a PS3 and instead give you £250 custom order.

bruce · 30-01-09, 10:18 AM

I have the same problem. Instead of sending my referral link to a friend I sent him the link to the normal sign up page. He registered on gcga but never tried an offer. I then sent a ticket to explain that he signed up without using my referral by accident and could he be added to my account and complete an offer but got a reply saying no way. I think you need to apply some common sense to realise it's an honest mistake. It's so frustrating as he was one of the few people actually willing to help me out!

FurbtasticM · 30-01-09, 10:22 AM

Quote:

Originally Posted by mdnl

If GA let you combine accounts

No, they don't, so I'd crack on and get an extra two referrals on the PS3 account (or just cash out the other 8).

I just hope you don't live with your mother/brother -in law

Sephora · 30-01-09, 10:27 AM

to avoid any further problems the best idea would be to cash out now and switch to FreebieJeebies...

GA may have higher ££ per ref but they're really useless atm anyway (crap support, crap tracking) so worth a switch imo; FJ are fab at fixing these types of issues.

computerman · 30-01-09, 10:49 AM

I got one of my mates to sign up to my FJ account, but he put his email in wrong so had to sign up again, i sent a ticket to FJ and they just asked me to get my mate to send a ticket in saying what happen and they sorted it. top network, i would also say cash out and move over to FJ

mdnl · 30-01-09, 11:28 AM

Don't cash out before getting those 2 greens, those 2 greens are worth £40 quid each when you verify for £280 rather than cashing in 8 for £200, and then it's 0.9x£200 so £180 for a BT, so the last 2 greens are worth £100 if you look at it that way.

djfonti · 30-01-09, 11:35 AM

Quote:

Originally Posted by mdnl

Don't cash out before getting those 2 greens, those 2 greens are worth £40 quid each when you verify for £280 rather than cashing in 8 for £200, and then it's 0.9x£200 so £180 for a BT, so the last 2 greens are worth £100 if you look at it that way.

Wouldn't ten greens be £225?

mdnl · 30-01-09, 11:36 AM

Quote:

Originally Posted by djfonti

Wouldn't ten greens be £225?

Not when you verify for a PS3, which is what the poster is trying to get.

djfonti · 30-01-09, 11:49 AM

Quote:

Originally Posted by mdnl

Not when you verify for a PS3, which is what the poster is trying to get.

But if you were getting cash wouldn't the amount per referral be less?

Rixtar · 30-01-09, 11:52 AM

Quote:

Originally Posted by FurbtasticM

I just hope you don't live with your mother/brother -in law

Now my bro is an alright lad, but I would soon be sectioned if I had to live wiv me mother-oulaw!!

mdnl · 30-01-09, 12:20 PM

Quote:

Originally Posted by djfonti

But if you were getting cash wouldn't the amount per referral be less?

No, now when you verify for a PS3 you get offered £280 a PS3 or Amazon £280.

FurbtasticM · 30-01-09, 12:33 PM

It's actually £270 (£300 * 90 %) or when I last custom ordered from another GA site, £261 (£290 * 90%)

Furb

djfonti · 30-01-09, 01:14 PM

I see. Is that only for the PS3 site or all Giveaway sites?

FurbtasticM · 30-01-09, 01:28 PM

PS3 and NextGen are unique, they offer a £300 console (or £270 cash/Amazon) for 10 refs.

Pretty sure it is 12 refs for the same thing as a custom order elsewhere on their other sites.

mdnl · 30-01-09, 02:02 PM

Quote:

Originally Posted by FurbtasticM

PS3 and NextGen are unique, they offer a £300 console (or £270 cash/Amazon) for 10 refs.

Pretty sure it is 12 refs for the same thing as a custom order elsewhere on their other sites.

My memory must have been a bit hazy, you are right, it is £270

djfonti · 30-01-09, 02:03 PM

Cool, thanks for clearing that up Furb and Mdnl.

30-01-09, 07:53 AM	#1
Rixtar iPod Shuffle Join Date: Dec 2008 Posts: 25	Problem... how to get it sorted. I now have 10 greens on my PS3. Problem is that my mother-in-law opened an account without my referrer id and then opened another one with it and completed an offer. My brother-in-law did exactly the same thing. Now i understand and respect the rules on multiple accounts at the same address, but neither of them have collected any referrals and only completed an offer on the accont linked to me, they really aren't interested and can't really be bothered putting the work in.. They have both been upfront about it and sent in support tickets explaining the situation. What are the chances that GA will do the common sense thing and not put their accounts on hold? After all they did complete an offer and GA would have got their commission. I sent in a ticket and got a reply from Lisa telling me that I should get 2 more referrals before I bothered to verify as there is no way that those accounts would not go on hold. Seems a bit unfair as it was an honest mistake that has been owned up to. Anyone had a problem like this that has turned out OK?

30-01-09, 12:33 PM	#16
FurbtasticM ..is a Muppet! Join Date: Oct 2006 Location: Swindon Posts: 10,100	It's actually £270 (£300 * 90 %) or when I last custom ordered from another GA site, £261 (£290 * 90%) Furb __________________ iPhone deals \| Giveaway \| Free iPhone \| Free iPad

30-01-09, 01:28 PM	#18
FurbtasticM ..is a Muppet! Join Date: Oct 2006 Location: Swindon Posts: 10,100	PS3 and NextGen are unique, they offer a £300 console (or £270 cash/Amazon) for 10 refs. Pretty sure it is 12 refs for the same thing as a custom order elsewhere on their other sites. __________________ iPhone deals \| Giveaway \| Free iPhone \| Free iPad

30-01-09, 08:09 AM	#2
Sephora Mini Mac Join Date: Jan 2008 Location: Nottingham Posts: 3,088	These two referrals will go on hold as they have broken the terms and conditions - these are there for a reason so I don't see how GA putting them on Hold in "unfair". The only thing you could try to do is to ask them each to send in a ticket for Lisa to delete the other account they created (ones not linked to yours) and pray that they'll agree -they may not but it's worth a shot.

30-01-09, 08:32 AM	#4
Rixtar iPod Shuffle Join Date: Dec 2008 Posts: 25	They have both sent in tickets explianing the situation and have been totally up front about it. I can understand the rule entirely, but hopefully they will employ common sense as neither of these people are scammers, and will never use the accounts in any case. I did read on here that someone had the same issue and GA sorted it..... here's hoping.

30-01-09, 10:13 AM	#5
mdnl iPod 20gb Join Date: Sep 2008 Location: Behind you Posts: 853	If GA let you combine account, and worse comes to worse, sign up to ipodshuffle.GA and get them both to do another offer, Lovefilm or VC for the cheaper option, then combine the 2 accounts but they may not let you verify for a PS3 and instead give you £250 custom order.

30-01-09, 10:18 AM	#6
bruce iPod Shuffle Join Date: Jan 2009 Location: Aberdeen Posts: 10	I have the same problem. Instead of sending my referral link to a friend I sent him the link to the normal sign up page. He registered on gcga but never tried an offer. I then sent a ticket to explain that he signed up without using my referral by accident and could he be added to my account and complete an offer but got a reply saying no way. I think you need to apply some common sense to realise it's an honest mistake. It's so frustrating as he was one of the few people actually willing to help me out!

30-01-09, 10:27 AM	#8
Sephora Mini Mac Join Date: Jan 2008 Location: Nottingham Posts: 3,088	to avoid any further problems the best idea would be to cash out now and switch to FreebieJeebies... GA may have higher ££ per ref but they're really useless atm anyway (crap support, crap tracking) so worth a switch imo; FJ are fab at fixing these types of issues.

30-01-09, 10:49 AM	#9
computerman iPod 30gb Join Date: Jan 2008 Location: Nottingham Posts: 1,489	I got one of my mates to sign up to my FJ account, but he put his email in wrong so had to sign up again, i sent a ticket to FJ and they just asked me to get my mate to send a ticket in saying what happen and they sorted it. top network, i would also say cash out and move over to FJ

30-01-09, 11:28 AM	#10
mdnl iPod 20gb Join Date: Sep 2008 Location: Behind you Posts: 853	Don't cash out before getting those 2 greens, those 2 greens are worth £40 quid each when you verify for £280 rather than cashing in 8 for £200, and then it's 0.9x£200 so £180 for a BT, so the last 2 greens are worth £100 if you look at it that way.

30-01-09, 01:14 PM	#17
djfonti iPod 30gb Join Date: Jul 2007 Location: Lovely ol' Kent. Posts: 1,017	I see. Is that only for the PS3 site or all Giveaway sites?

30-01-09, 02:03 PM	#20
djfonti iPod 30gb Join Date: Jul 2007 Location: Lovely ol' Kent. Posts: 1,017	Cool, thanks for clearing that up Furb and Mdnl.