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No Ticket Responses?

This is a discussion on No Ticket Responses? within the GiveAway Network forums, part of the Old Networks category; has anyone been getting ticket responses, apart from the generic one sent to say that giveaway will be back to ...

 
 
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Old 07-01-09, 11:17 PM   #1
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Question

No Ticket Responses?


has anyone been getting ticket responses, apart from the generic one sent to say that giveaway will be back to work on the 5th jan

i have been waiting ages for what i asked for...account was verified mid novemberish...still not got my 13referals worth...
 
Old 07-01-09, 11:39 PM   #2
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Quote:
Originally Posted by slal03 View Post
has anyone been getting ticket responses, apart from the generic one sent to say that giveaway will be back to work on the 5th jan

i have been waiting ages for what i asked for...account was verified mid novemberish...still not got my 13referals worth...
I don't use giveaway myself, but from what has been going around the forums recently, they seem to have gone to sleep :/
I know that you are not the only one who has been waiting for ticket responses/gifts.

Good luck, hope it all works out for you
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Old 08-01-09, 09:52 AM   #3
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I have had a couple of responses fairly recently, but it is all a bit odd and unsettling.
 
Old 08-01-09, 09:53 AM   #4
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me too, had a reply around 2-4 days ago....
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Old 08-01-09, 10:09 AM   #5
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There seems to have been a flurry of activity of Sunday night but nothing since.
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Old 08-01-09, 05:00 PM   #6
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had i known i would have had to wait this long...2 months for lovefilms pendings to go green..then another 2months from verification to delivery...

i would have signed up for FJ who although require a few more refs for the same gift...are v v quick. in that 4 month time frame i could have had like two times my 13 refs..its frustrating.

still awaiting ticket responses...
 
Old 14-01-09, 09:30 AM   #7
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i received a response on 5th jan. not heard anything back from any of my tickets since then.

giveaway are really slow at the moment.
 
Old 14-01-09, 09:41 AM   #8
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Quote:
Originally Posted by slal03 View Post
had i known i would have had to wait this long...2 months for lovefilms pendings to go green..then another 2months from verification to delivery...
Yeah, I'd stop referrign to iPhone GA in the early part of November 2008 and was confident of getting my order by Christmas.

I am still waiting now for orders on that account and three others. They are all processing at a combined total of 85 greens. I appreciate that you should never rely on freebie money but I could really do with it to go towards my kitchen, which has to be paid for on 28th January.

Perhaps even more annoying is that I am in the same boat as Claire80 with a custom order request that would mean another account is ready to verify. That shouldn't be too difficult to deal with, surely?

Furbs
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Old 14-01-09, 09:49 AM   #9
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yep still no response to my ticket and im now on day 10 ........ i try to reamin impartial and keep my mod hat on but i am still a customer afterall , one with 2 accounts that are both ready to verify as soon as custom orders have been set on them.
i really cant see the reason for the hold up in adding a number to my account so i can hit the button .. but then how long will the wait be then ?
its a shame to see giveaway getting all this negative press as for years they have been the strongest network , but im afraid the great ref rates just dont outweigh the poor customer service that has been of late and unless things improve drastically and remain consitant i cannot see myself completing another giveaway account in a hurry.

/rant
 
Old 15-01-09, 02:04 PM   #10
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Any luck with the ticket Claire?
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Old 15-01-09, 02:10 PM   #11
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Old 15-01-09, 02:43 PM   #12
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not a sausage
Is there anything that we can do other than wait it out....and pray
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Old 15-01-09, 03:09 PM   #13
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This is getting silly now !!! not so much for myself by for the likes of you furbs.
The amount of time you have been waiting is getting close to freepays timescale and thats not good .... not good at all !!

Something needs sorting .... and soon!
 
Old 15-01-09, 04:29 PM   #14
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i was calm last week about it, recieved half my custom order on sat.
but im waiting for a pair of hair straighteners which is the vital part of the order as its for a birthday pressie on tuesday.
sent support ticket after support ticket but still no reply so i hope they turn up, but im getting nervous
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Old 15-01-09, 05:04 PM   #15
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Not been waiting quite as long as others, but my account verified on 19th December and nothing since then. Order Processing.

I had never used Giveaway before, but up until recently I always thought their service was to a similar standard as kudos and freebie jeebies. My last few verifications with those two networks have gone through, and product delivered in a matter of days.

This is getting similar to freepay standards now
 
Old 15-01-09, 07:13 PM   #16
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TBH I don't think they are doing anything at all at the moment, I have 2 offers pending from a couple of freinds that I know did everyting to complete their offers quick sharp, and they are still pending. These offers were done only one day after 2 other refferals of mine that went green over 2 weeks ago. I am starting to worry that they have given up the ghost and are no longer running the site.
 
Old 15-01-09, 07:19 PM   #17
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I'm on 11 days now without a response... this is getting slightly annoying now.
 
Old 15-01-09, 07:24 PM   #18
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not sure if this is a help but I had a reply to a ticket on Tuesday from Lisa. It was simply thanking me for letting them know that the original ticket query had been resolved, but at least it shows there is still activity at Giveaway.
 
Old 16-01-09, 04:25 PM   #19
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Quote:
Originally Posted by MightyDOB View Post
not sure if this is a help but I had a reply to a ticket on Tuesday from Lisa. It was simply thanking me for letting them know that the original ticket query had been resolved, but at least it shows there is still activity at Giveaway.
my tickets were answered by lisa but i havnt heard anything from anyone in weeks.

im getting abit annoyed now. this is my first item. im abit skeptical of this whole thing. ive put my other sites on hold.
 
Old 16-01-09, 05:33 PM   #20
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yh...only lisa is replying saying she will 'forward the ticket to shipping'

this is the 4th ticket with the same response from lisa...

shipping are not replying..
 
 

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