processing for 3 weeks

waf43 · 11-01-09, 07:18 PM

fingers crossed eh!

robbo90 · 11-01-09, 07:22 PM

I'm getting frustrated too and have logged a few tickets. Last reply i had said that they didn't return to work until 5th January and that they would be contacting me to let me know when i should recieve my bank transfer.

I was also told that my account would be updated and yet 3 days later is still "processing".

waf43 · 11-01-09, 07:29 PM

could it potentially be a backlog issue ?

Maybe they had that many tickets upto and over crimbo they might be struggling to catch up ?? or is that me clutching at straws ?

joewarne · 11-01-09, 07:38 PM

let this be a lesson to all

low ref rates = freepay and giveaway but rubbish support and delivery of gifts

very competative ref rates = freebiejeebies, kudos and real incentives - plus with freebiejeebies and kudos you are guarenteed great support

i mean - i dont know why people go on about giveaway's ref rates as a ps3 is only one more referral on ps3.fj

just stick to the tried and tested of kudos, fj and ri - you know you'll get your gifts in good time

if your happy with the wait your going to have - dont come on exceem and always moan about it

End of rant

Larkino · 11-01-09, 07:52 PM

Quote:

Originally Posted by joewarne

let this be a lesson to all

low ref rates = freepay and giveaway but rubbish support and delivery of gifts

very competative ref rates = freebiejeebies, kudos and real incentives - plus with freebiejeebies and kudos you are guarenteed great support

i mean - i dont know why people go on about giveaway's ref rates as a ps3 is only one more referral on ps3.fj

just stick to the tried and tested of kudos, fj and ri - you know you'll get your gifts in good time

if your happy with the wait your going to have - dont come on exceem and always moan about it

End of rant

I don't think these people who are waiting for their gift want to hear you telling them how they should've used another network.

also, Im pretty sure these people know that other networks have got better support...

joewarne · 11-01-09, 07:56 PM

Quote:

Originally Posted by Larkino

I don't think these people who are waiting for their gift want to hear you telling them how they should've used another network.

i appreciate that - but they know giveaway take longer than the other sites (bar freepay) - i dont think moaning about it particularly helps imo

i know theyve stressed all other resources like support tickets - but the only thing you can really do it wait

its just the same as people saying " i stick to my freebiejeebies " when people are saying about waiting for stuff from freepay

just making sure that newbies are reading this and knowing that kudos, real incentives and freebiejeebies are the sites to go on

djfonti · 11-01-09, 08:17 PM

Quote:

Originally Posted by joewarne

i appreciate that - but they know giveaway take longer than the other sites (bar freepay) - i dont think moaning about it particularly helps imo

i know theyve stressed all other resources like support tickets - but the only thing you can really do it wait

its just the same as people saying " i stick to my freebiejeebies " when people are saying about waiting for stuff from freepay

just making sure that newbies are reading this and knowing that kudos, real incentives and freebiejeebies are the sites to go on

There is a world of difference between GA and FP though, historically. Only reason I started on GA again was the high moneny for referral rate offere, but most importantly, I 'knew' they were considered one of the best networks. Maybe things have changed in the time I was gone.

FurbtasticM · 11-01-09, 10:54 PM

Quote:

Originally Posted by joewarne

dont come on exceem and always moan about it

I have always been a big fan of GA and can't work out why they are so up and down.

Just a few months ago daily verifications were announced and I sent a lot of traffic their way. Sign-ups and ratios were fantastic and by early to mid November I had to stop referring to let pendings catch up. GA support had slowed a bit by then but I still felt the decision to use them was justified.

Two months later I am still waiting to receive the spoils from verifying with 80 greens. That is a staggering sum of money and I have been as patient as anyone could have been waiting for it.

With the greatest respect, the last thing I need is someone telling me not to moan. I have every right to

Diesel · 11-01-09, 11:16 PM

Quote:

Originally Posted by joewarne

just making sure that newbies are reading this and knowing that kudos, real incentives and freebiejeebies are the sites to go on

please please plzzzzzzzz, do not mix in real-incentives name with FJ or kudos, you're insulting Richard, Alex and Lee.

wheretoturn · 11-01-09, 11:35 PM

Quote:

Originally Posted by Diesel

please please plzzzzzzzz, do not mix in real-incentives name with FJ or kudos, you're insulting Richard, Alex and Lee.

oh for god sake, let your past disagreements with us go, we've done nothing to warrant such a comment. These comments just shows your character, and your not doing yourself any favours around eXceem with comments such as these,

Ash

Simon · 11-01-09, 11:36 PM

Feel for you furb, you must be really desperate for some more free money - havnt had anything in...days?

LOL, only joking - must be incredibly frustrating for all of you!

As for them having a backlog, even if they do other networks cope just fine and it wouldnt take 2 mins to send a email/put a message on your account for all those waiting!

I personally would only use FJ simply because their service is amazing, recent example of this is me arranging my custom order with Richard at about 11pm on wednesday and having the stuff delivered to be on saturday - cant get better than that! Well actually you can when i got my tomtom in under 24 hours after clicking verify (http://www.exceem.co.uk/forums/i-got...iejeebies.html)! No im not being paid (although you do have by bank details rich!

), but i see nothing wrong in highlighting that FJ are amazing!

Reckon GA are going to lose a lot of custom over these delays, and if i had people like steve on my books i would make sending out the gifts my top priority!

claire80 · 12-01-09, 12:11 AM

still no reply for me ..... been almost a week

tombsc · 12-01-09, 10:01 AM

Quote:

Originally Posted by FurbtasticM

verifying with 80 greens.

Wow.
Nothing else to say!

FurbtasticM · 12-01-09, 10:48 AM

Quote:

Originally Posted by tombsc

Wow.
Nothing else to say!

My order is processing for those but they aren't worth diddly until I get the wonga

FurbtasticM · 14-01-09, 08:35 AM

Quote:

Originally Posted by Simon

if i had people like steve on my books i would make sending out the gifts my top priority!

LOL, get your network set up then sir

Seriously though, everyone who uses the network deserves better than what they are getting right now from GA. We can only hope that they get back on track soon.

dowsett · 14-01-09, 09:27 AM

Quote:

Originally Posted by robbo90

I'm getting frustrated too and have logged a few tickets. Last reply i had said that they didn't return to work until 5th January and that they would be contacting me to let me know when i should recieve my bank transfer.

I was also told that my account would be updated and yet 3 days later is still "processing".

same. i got an email from support saying that they were back 5th jan, so i was like ok, ill let u catch up from the holidays. but still havnt heard anything, been processing for about 4 or 5 weeks now!!!!!

Quote:

Originally Posted by claire80

still no reply for me ..... been almost a week

its been a week for me also, i got their reply on 5th jan for all my tickets (others ive had to make as well) and not heard anything back from any of them.

waf43 · 14-01-09, 11:23 AM

After reading all these posts i am seriously starting to wonder if it could be a cash flow problem on GA's side.

I may be miles wide of the mark, but in life in general when people owe you money and then then avoid you and fob you off it usually means that they haven't got the cash to give to you.
With furbs being owed £2000 and then all the others (just on this forum) i would guess the amount could be as high as £4000, thats alot of money to send out especially if you don't have it to hand.

[/worried]

computerman · 14-01-09, 11:44 AM

Quote:

Originally Posted by waf43

After reading all these posts i am seriously starting to wonder if it could be a cash flow problem on GA's side.

I may be miles wide of the mark, but in life in general when people owe you money and then then avoid you and fob you off it usually means that they haven't got the cash to give to you.
With furbs being owed £2000 and then all the others (just on this forum) i would guess the amount could be as high as £4000, thats alot of money to send out especially if you don't have it to hand.

[/worried]

I must agree with you here, i just hope this isn't the case, for all the people who are wait for there stuff and for the network.

FurbtasticM · 14-01-09, 11:45 AM

Quote:

Originally Posted by waf43

I may be miles wide of the mark

I think you are on the figures mate, a network with as many customers as GA is going to be shipping out a lot more than that!

I see it more as an admin problem, but frustrating nonetheless.

dav2612 · 14-01-09, 11:48 AM

I ordered my customer order on the 2nd December and it arrived on Saturday so they are shipping, just not very quickly.

11-01-09, 07:22 PM	#22
robbo90 iPod 20gb Join Date: Oct 2007 Posts: 926	I'm getting frustrated too and have logged a few tickets. Last reply i had said that they didn't return to work until 5th January and that they would be contacting me to let me know when i should recieve my bank transfer. I was also told that my account would be updated and yet 3 days later is still "processing". __________________ Recieved: Spoiler GTA4 Pre order - Kudos\|Senheisser earphones - Kudos\|2100 Xbox Live points - Kudos\|£85 BT - FJ\|£185 AV - FreePay\|£69.99 AV (Wii Fitt) - Gifts.FJ\|£100 AV - Kudos\|2GB iPod Shuffle - Kudos\|1GB iPod Shuffle - Kudos\|Russell Hobbs Kettle - Kudos\|£72 BT - Kudos\|Powerball\|Promax Extreme - FJ\|Thermobol - FJ\|High Protein Flapjacks - FJ\|£33 Bank Transfer - FJ\|Ralph Lauren EDT\|Super Dry Sandals\|320GB WD External Hard Drive\|Vandal Hearts PS1 Game\|£45 BT - Kudos\|Invisible Shield\|£45 BT - Kudos\|Nintendo DS Lite (Red) - FJ\|£20 Paypal - Unsupported Network\|£20 AV\|£119 BT - FJ\|£90 BT - GA\|£60 MP Products\|£60 MP Products\|Final Fantasy XIII\|£60 Paypal\| Total Value £1639 Free PS3

11-01-09, 11:36 PM	#31
Simon Mini Mac Join Date: May 2005 Location: London Posts: 6,321	Feel for you furb, you must be really desperate for some more free money - havnt had anything in...days? LOL, only joking - must be incredibly frustrating for all of you! As for them having a backlog, even if they do other networks cope just fine and it wouldnt take 2 mins to send a email/put a message on your account for all those waiting! I personally would only use FJ simply because their service is amazing, recent example of this is me arranging my custom order with Richard at about 11pm on wednesday and having the stuff delivered to be on saturday - cant get better than that! Well actually you can when i got my tomtom in under 24 hours after clicking verify (http://www.exceem.co.uk/forums/i-got...iejeebies.html)! No im not being paid (although you do have by bank details rich!), but i see nothing wrong in highlighting that FJ are amazing! Reckon GA are going to lose a lot of custom over these delays, and if i had people like steve on my books i would make sending out the gifts my top priority! __________________ *Viewing as a guest?? Click here to join the forum (Its FREE!!)* Spoiler Received 20gb iPod (FP), iPod in-ear earphones (MFG), iPod nano 4gb (FP), £100 PayPal (FG), £150 Capital Bonds (FP), Canon Ixus 800IS (FP), Noise Magnets (FM), 2 mopod's (FF4U), DSLite + game (FJ), TomTom One V4 (FJ), £12 amazon GC (FJ), Pure DAB One (FJ), Planet earth HD DVD (FJ), Cordless strimmer (FJ), 2gb microSD (FJ), £25 BT (FJ), FamilyGuy 1-6 (FJ), iPod nano 8gb (FJ), Creative earphones (FJ), Gavin & Stacey S1 (FJ), 360 Stuff (FJ), £645 BT (FJ), PS3 80GB (IN), DS3 (IN), £100 BT (FJ), Wii and Mario Kart (FJ), Dyson Ball (FJ), LV S3 (FJ), PlayTV (FJ), £10 GC (FJ), £10 GC (FJ), SE K770i + 2gb M2, SonicBomb alarm clock + Coin saving jar (FJ), £102 BT (FJ), iPod shuffle 1gb (FF4U), £399.99 BT (FJ), Samsung NC10 (FJ), 320GB HDD + enclosure (FJ), Oral-B Triumph + brushes (FJ), MP3 + DVD's (FJ), Philips shaver (FJ), Watch, computer bits etc (FJ) Total Recieved = £4621

11-01-09, 07:18 PM	#21
waf43 iPod 60gb Join Date: Apr 2008 Location: SKEGNESS Posts: 1,898	fingers crossed eh!

11-01-09, 07:29 PM	#23
waf43 iPod 60gb Join Date: Apr 2008 Location: SKEGNESS Posts: 1,898	could it potentially be a backlog issue ? Maybe they had that many tickets upto and over crimbo they might be struggling to catch up ?? or is that me clutching at straws ?

11-01-09, 07:38 PM	#24
joewarne Mini Mac Join Date: Nov 2007 Location: Great Yarmouth Posts: 4,742	let this be a lesson to all low ref rates = freepay and giveaway but rubbish support and delivery of gifts very competative ref rates = freebiejeebies, kudos and real incentives - plus with freebiejeebies and kudos you are guarenteed great support i mean - i dont know why people go on about giveaway's ref rates as a ps3 is only one more referral on ps3.fj just stick to the tried and tested of kudos, fj and ri - you know you'll get your gifts in good time if your happy with the wait your going to have - dont come on exceem and always moan about it End of rant

12-01-09, 12:11 AM	#32
claire80 Mini Mac Join Date: Apr 2006 Location: West Midlands Posts: 11,689	still no reply for me ..... been almost a week

14-01-09, 11:23 AM	#37
waf43 iPod 60gb Join Date: Apr 2008 Location: SKEGNESS Posts: 1,898	After reading all these posts i am seriously starting to wonder if it could be a cash flow problem on GA's side. I may be miles wide of the mark, but in life in general when people owe you money and then then avoid you and fob you off it usually means that they haven't got the cash to give to you. With furbs being owed £2000 and then all the others (just on this forum) i would guess the amount could be as high as £4000, thats alot of money to send out especially if you don't have it to hand. [/worried]

14-01-09, 11:48 AM	#40
dav2612 iPod Nano 4GB Join Date: Apr 2008 Location: Perth, Scotland Posts: 305	I ordered my customer order on the 2nd December and it arrived on Saturday so they are shipping, just not very quickly.