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12 Days Ago Placed Order, Order still at processing...?

This is a discussion on 12 Days Ago Placed Order, Order still at processing...? within the GiveAway Network forums, part of the Old Networks category; Hi. I placed my order for my 80GB Playstation 3 on the 26th September last month and it's now the ...

 
 
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Old 08-10-08, 06:29 AM   #1
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Question

12 Days Ago Placed Order, Order still at processing...?


Hi.

I placed my order for my 80GB Playstation 3 on the 26th September last month and it's now the 8th October and my order status is still at "Processing"

I've sent some support 2 support tickets well over a week ago and I got a reply pretty much the next day but in the support ticket they said "I'll pass this onto my colleague, they will be in touch shortly" but I never heard anything from them.

Any ideas Tab?

Kind regards,
Mark
 
Old 08-10-08, 08:47 AM   #2
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Re: 12 Days Ago Placed Order, Order still at processing...?


Is he on holiday?
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Old 08-10-08, 11:07 AM   #3
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Re: 12 Days Ago Placed Order, Order still at processing...?


No idea, I thought Giveaway had a few staff.
 
Old 08-10-08, 02:38 PM   #4
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Re: 12 Days Ago Placed Order, Order still at processing...?


oh...giveaway usually responds pretty quick...y dont u try creating another ticket asking for answers?????
 
Old 08-10-08, 04:59 PM   #5
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Re: 12 Days Ago Placed Order, Order still at processing...?


I have ye. See what they say...
 
Old 09-10-08, 03:26 PM   #6
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Re: 12 Days Ago Placed Order, Order still at processing...?


No PS3 or no reply
 
Old 09-10-08, 03:31 PM   #7
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Re: 12 Days Ago Placed Order, Order still at processing...?


I know Tab has been away recently and has been busy updating the site also so has been busy. Also if you add comments to the origonal ticket then it goes back to the beginning of the que as I have found out :P so best bet is leave the support tickets get answered but dont add to them and pm Tab to let him know the support ticket number, this should help you the quickest.
They will answer I think that they are just very busy atm with the new updates to the site.....see this topic http://www.exceem.co.uk/forums/givea...k-updates.html
 
Old 09-10-08, 03:44 PM   #8
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Re: 12 Days Ago Placed Order, Order still at processing...?


Thanks bud.
 
Old 10-10-08, 04:24 PM   #9
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Re: 12 Days Ago Placed Order, Order still at processing...?


I'm now in the same situation, ordered a ps3 on sunday and is stuck on processing, support gave me a simlilar result too, "My colleague will be in touch shortly" Any luck with yours yet?

Last edited by T_L_T; 10-10-08 at 04:25 PM.. Reason: typo
 
Old 10-10-08, 04:49 PM   #10
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Re: 12 Days Ago Placed Order, Order still at processing...?


I've had another ticket saying:

"Thank you for your ticket, Mark.

I will ask Shipping personally to check your order status for you. I will then inform you of delivery details etc.

Please expect a follow-up reply tomorrow."

I received that last night at 10.30pm so hopefully I will hear from them tonight but nothing has come through yet.
 
Old 10-10-08, 05:37 PM   #11
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Re: 12 Days Ago Placed Order, Order still at processing...?


at least you have orderd yours, iv had lovefilms pending for months :-<
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Old 10-10-08, 07:18 PM   #12
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Re: 12 Days Ago Placed Order, Order still at processing...?


Ooooh that's not good, send them a support ticket with proof and they will credit it manually.

I've had an update to my ticket, I'll have the shipping details by tomorow and when to expect delivery

Great stuff!
 
Old 12-10-08, 11:15 AM   #13
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Re: 12 Days Ago Placed Order, Order still at processing...?


Any luck with your order mark?
 
Old 12-10-08, 02:09 PM   #14
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Re: 12 Days Ago Placed Order, Order still at processing...?


Ye, Tab informed me that they had stock issues and that I wasn't informed by support staff but there getting PS3 stock on Monday or Tuesday and there getting sent out next day delivery so should hopefully have it Tuesday/Wednesday
 
Old 12-10-08, 03:07 PM   #15
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Re: 12 Days Ago Placed Order, Order still at processing...?


Quote:
Originally Posted by Mark4190 View Post
Ye, Tab informed me that they had stock issues and that I wasn't informed by support staff but there getting PS3 stock on Monday or Tuesday and there getting sent out next day delivery so should hopefully have it Tuesday/Wednesday
Its enough to make you Krayzie
 
Old 12-10-08, 04:05 PM   #16
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Re: 12 Days Ago Placed Order, Order still at processing...?


What do you mean bud?
 
Old 13-10-08, 08:03 PM   #17
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Re: 12 Days Ago Placed Order, Order still at processing...?


Dispatched today!
 
Old 16-10-08, 11:01 AM   #18
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Re: 12 Days Ago Placed Order, Order still at processing...?


That's nice, but where's mine?! :'(

SAme thing here, ordered on the 2nd october, sent an ticket, reply saying will inform shipping, still nothing!
 
 

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