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This is a discussion on Support? How long before a reply within the GiveAway Network forums, part of the Old Networks category; I have raised a support ticket and haven't even had any acknowledgement after 18 hours. How long does it normally ...
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08-08-08, 01:33 PM
| #1 |
| Looking for a new job!!  Join Date: Jun 2008 Location: St Helens
Posts: 4,277
   | Support? How long before a replyI have raised a support ticket and haven't even had any acknowledgement after 18 hours. How long does it normally take for a reply?
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08-08-08, 01:49 PM
| #2 |
| Call me Vlad  Join Date: Jun 2008 Location: South London
Posts: 9,512
 | Re: Support? How long before a reply18hours, thats not even a day give tab at least a couple of days
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08-08-08, 02:27 PM
| #3 |
| Looking for a new job!! Join Date: Jun 2008 Location: St Helens
Posts: 4,277
| Re: Support? How long before a replyI am happy to but it was a trade and the other person is asking me to raise it.
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08-08-08, 08:07 PM
| #4 | |
| blah blah blah  Join Date: Nov 2005 Location: Here
Posts: 18,022
| Re: Support? How long before a replyQuote:
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08-08-08, 08:32 PM
| #5 |
| Mini Mac Join Date: Jan 2007 Location: Manchester
Posts: 5,515
| Re: Support? How long before a replyUsually 2-3 days. I have a support issue they are dealing with right now and they are pretty good - I don't think it's unreasonable to wait over 18 hours! |
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09-08-08, 07:41 PM
| #6 |
| iPod Nano 2GB  Join Date: Aug 2008 Location: Kent, UK
Posts: 143
| Re: Support? How long before a replyI got a response within about 48 hours, very polite and a detailed explanation of my question |
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