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How long to wait?

This is a discussion on How long to wait? within the GiveAway Network forums, part of the Old Networks category; I have been waiting 12 days for my lovefilm pendings to change status.... most people say 2 weeks, is that ...

 
 
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Old 01-04-08, 11:54 AM   #1
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How long to wait?


I have been waiting 12 days for my lovefilm pendings to change status.... most people say 2 weeks, is that 2 working weeks or 14 days?
 
Old 01-04-08, 11:55 AM   #2
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Re: How long to wait?


14 days it is
 
Old 03-04-08, 02:23 PM   #3
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Re: How long to wait?


Ok from my calcs I believe its been 15 days now since I have been waiting for my pendings I have submitted a support ticket but no response.
 
Old 04-04-08, 06:57 PM   #4
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Re: How long to wait?


Tab I have a support ticket placed the ticket ID is 94379D i submitted it on the 2nd April
 
Old 06-04-08, 10:33 AM   #5
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Re: How long to wait?


Is TAB AFK on holiday? anyone know?
 
Old 06-04-08, 01:22 PM   #6
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Re: How long to wait?


Quote:
Originally Posted by moobsuk View Post
Is TAB AFK on holiday? anyone know?
Nope I'm here.... Sorry for the delay, I'll take a look at it today for you.

Tab
 
Old 06-04-08, 01:55 PM   #7
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Re: How long to wait?


Thx TAB
 
Old 06-04-08, 04:27 PM   #8
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Re: How long to wait?


Well to be honest I am quite angry about the response from giveaway support!

Hi moobsuk,
Yes, and we apologise for the delays.

However, we advise that any delays beyond the usual pending period (10 working days) should be brought to our attention by the user concerned.


To be quite frank TAB it did take 2 support tickets for you to actually answer me, and a few posts here and a PM before you actually bothered to respond to it! and the response is that you expect me to go and mail each person that has completed an offer and ask them to mail you with a support ticket?

Surely if other networks can verify the pendings then so should you? or is that asking to much.

I find it odd that all 12 of my referrals are still pending!
 
Old 07-04-08, 10:39 AM   #9
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Re: How long to wait?


All LOVEFiLM pendings will be updated by the end of the day

Tab
 
Old 07-04-08, 11:37 AM   #10
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Re: How long to wait?


Please accept my apologies TAB I do not want to sound like I am having a go at you

sorry
 
Old 07-04-08, 11:12 PM   #11
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Re: How long to wait?


Quote:
Originally Posted by Tab View Post
All LOVEFiLM pendings will be updated by the end of the day

Tab
Well its now tomorrow :P and nothing has changed there all still pending......
 
Old 08-04-08, 04:13 PM   #12
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Re: How long to wait?


Quote:
Originally Posted by moobsuk View Post
Well its now tomorrow :P and nothing has changed there all still pending......
Everything should now be up to date....

Tab
 
Old 08-04-08, 07:54 PM   #13
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Re: How long to wait?


Quote:
Originally Posted by Tab View Post
Everything should now be up to date....

Tab

Thx TAB only 3 reversals not 2 bad
 
 

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