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Old 26-03-07, 09:20 PM   #1
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Site network Support


*puts on supermod hat*

Right........ having sent the past couple of hours reading through my unread threads, I've seen loads in every site forum with either the beginning TAB:......, RI support query, Woostar.... all asking support questions along the lines of my accounts on hold why.... my offer hasn't gone green yet...., so and so completed an offer on blah blah blah and not gone green yet.... etc! Sure you get my drift!

These are all queries that need dealing with via a SUPPORT TICKET, and whilst I know some of you do, a lot don't which means us mods have twice as many threads to read, and doesn't really result in anything, as site owners DONT HAVE TO read these threads!

Therefore to save everyone's time, including your own, when your question goes unanswered, please could you just send a support ticket, or email support rather than posting on here or pm'ing!

Cheers

*Takes supermod hat off*
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Last edited by Jon; 26-03-07 at 09:29 PM.
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Old 26-03-07, 09:54 PM   #2
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Re: Site network Support


Well said Emma, I was getting sick of every new post I go to read being about someones lost green or no reply from support or another problem they had found. There isn't much point posting here if the site support staff aren't going to read it.
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