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average support response time?

This is a discussion on average support response time? within the GiveAway Network forums, part of the Old Networks category; what do people find seems to be the average response time from giveaway support? they don't seem to be very ...

 
 
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Old 20-01-07, 04:41 PM   #1
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average support response time?


what do people find seems to be the average response time from giveaway support? they don't seem to be very quick at all at responding to support tickets!
 
Old 20-01-07, 04:48 PM   #2
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Re: average support response time?


Quote:
Originally Posted by rob234 View Post
what do people find seems to be the average response time from giveaway support? they don't seem to be very quick at all at responding to support tickets!
I dont really think there was a need to open a new thread to say this. If you read through the giveaway forum you'll see similar comments. You're not telling us something we don't already know, sorry.
 
Old 20-01-07, 08:58 PM   #3
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Re: average support response time?


No, I wasn't telling you anything you didn't already know - I was asking a question. I couldn't find a reasonable answer to this question in any recent posts, and thought somebody might know of a reason why it is taking a while, or if it just generally does take some time. thank you.
 
Old 20-01-07, 09:35 PM   #4
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Re: average support response time?


I have found that it's usually around 4 or 5 days, which I think is very reasonable!
 
Old 20-01-07, 09:38 PM   #5
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Re: average support response time?


It depends on your query really
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Old 20-01-07, 09:41 PM   #6
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Re: average support response time?


Well, fingers crossed mine gets answered before the end of the month just incase I get the chance to verify.
 
Old 21-01-07, 12:33 AM   #7
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Re: average support response time?


I must be really fortunate because all my tickets have been answered within at leat 48 hours! In fact I've come to expect that I'll get a response in about 24 hours!
 
Old 24-01-07, 04:20 PM   #8
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Re: average support response time?


All my tickets seem to take at least a week, been waiting since last tuesday for the latest one to be replied to
 
 

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