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This is a discussion on 'Extended' Support? within the GiveAway Network forums, part of the Old Networks category; If I have a problem, which remains unresolved after contact with Support at the Giveaway Network, is there someone I ...
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23-12-06, 02:07 PM
| #1 |
| iPod Nano 4GB  Join Date: May 2006 Location: London, UK
Posts: 265
     |  'Extended' Support?If I have a problem, which remains unresolved after contact with Support at the Giveaway Network, is there someone I could discuss it with, in order to resolve issue?  |
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23-12-06, 02:29 PM
| #2 |
| iPod 20gb  Join Date: Oct 2006 Location: England
Posts: 581
| Re: 'Extended' Support?Best bet is to speak to Tab himself via PM here on exceem. Just a warning - personal account queries aren't not allowed in posts before you tell us the problem! :P |
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23-12-06, 02:34 PM
| #3 |
| iPod Nano 4GB  Join Date: Sep 2006 Location: North East England
Posts: 202
| Re: 'Extended' Support?I'm also having some big problems with support, not had replies to my last two tickets one of which is 6 and a half weeks old and the other is 2 weeks old. Going to wait until after New years now before I start chasing them up but I feel really let down by this network |
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23-12-06, 03:11 PM
| #4 |
| FireFox Rules!  Join Date: Sep 2005 Location: Nottingham.
Posts: 5,510
| Re: 'Extended' Support? |
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23-12-06, 03:26 PM
| #5 |
| iPod Nano 4GB Join Date: Sep 2006 Location: North East England
Posts: 202
| Re: 'Extended' Support?Ok, so what are you supposed to do when your tickets are ignored by the network? |
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23-12-06, 03:27 PM
| #6 |
| iPod 20gb Join Date: Oct 2006 Location: England
Posts: 581
| Re: 'Extended' Support?More importantly, what do you expect US to do? |
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23-12-06, 03:32 PM
| #7 |
| iPod Nano 4GB Join Date: Sep 2006 Location: North East England
Posts: 202
| Re: 'Extended' Support?Nothing, I just wanted to air my grievances about the network to let others know the problems I've been having. |
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23-12-06, 04:11 PM
| #8 |
| iPod Nano 4GB  Join Date: Dec 2006 Location: England, West Midlands
Posts: 313
| Re: 'Extended' Support?Well, is sent a support ticked, 2 days passed and i got one back, then i sent one back, 3 days past and i got one back.... Have you set up an account? |
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23-12-06, 05:08 PM
| #9 | |
| ..is a Muppet!  Join Date: Oct 2006 Location: Swindon
Posts: 10,243
 | Re: 'Extended' Support?Quote:
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23-12-06, 05:39 PM
| #10 |
| Mr Baldy Chicken  Join Date: Mar 2006
Posts: 14,483
|  Re: 'Extended' Support?a problem with giveaway support? unheard of!! but on a more serious note, this was all discussed in a thread relating to another site and from that we established that Tab was going to improve his support system.. I would suggest closing this thread in case we hurt his feelings again 
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23-12-06, 06:08 PM
| #11 |
| iPod Nano 4GB Join Date: Sep 2006 Location: North East England
Posts: 202
| Re: 'Extended' Support?To be fair to them I've received a reply to my ticket tonight so thanks guys if you're watching. Hopefully I'll get it resolved eventually. |
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23-12-06, 10:18 PM
| #12 | |
| Giveaway Network Owner  Join Date: Feb 2006
Posts: 846
| Re: 'Extended' Support?Quote:
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| Tags |
| extended, support |
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