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Old 13-10-06, 08:40 AM   #1
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Support response time?


Hi all, anybody had a recent response from giveaway support? I've got a ticket regarding an uncredited offer that I raised yesterday - just wanted to know what sort of time frame they usually respond in? No great rush, I'd just like to get it sorted!
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NFS Carbon (xbox360) - ForFree4U Competition prize
xbox 360 - 360giveaway (1/12/06)
Sony PSP - gameconsolegiveaway (1/12/06)
8gb iPod nano - ipodnanogiveaway (1/12/06)
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Old 13-10-06, 10:53 AM   #2
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Re: Support response time?


I have had quite a few messages to and from recently regarding manual credit and replyes took normally 2-3 days.
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Old 13-10-06, 10:56 AM   #3
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Re: Support response time?


usual stock reply! but asking for a bit of patience while they catch up I imagine!!
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Old 13-10-06, 10:58 AM   #4
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Re: Support response time?


I got a few replys that were clearly copy and paste standard ones, but when I sent the information listed they did credit me in about 2 days, very happy and well worth the wait.
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Old 13-10-06, 11:06 AM   #5
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Re: Support response time?


Cheers, I'll just be patient then!
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apple.realincentives - 133/22/16
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Received
NFS Carbon (xbox360) - ForFree4U Competition prize
xbox 360 - 360giveaway (1/12/06)
Sony PSP - gameconsolegiveaway (1/12/06)
8gb iPod nano - ipodnanogiveaway (1/12/06)
Nintendo Wii - wiiforfree (19/12/06)
let's trade!
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Old 13-10-06, 12:47 PM   #6
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Re: Support response time?


i put in a ticket 2 days ago still waiting to hear from them
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Old 13-10-06, 03:29 PM   #7
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Re: Support response time?


3 days for me. Could be as long as a week though!
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Old 18-10-06, 09:51 AM   #8
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Re: Support response time?


Quote:
Originally Posted by claire80 View Post
i put in a ticket 2 days ago still waiting to hear from them
Same here,

I'm awaiting credits for ipodsgiveaway and ps3giveaway. It's not urgent though as i've no referals on either but i'm waiting to be added to the ipods conga after confirmation so the sooner the better!
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Old 20-10-06, 10:29 AM   #9
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Re: Support response time?


Anyone received anything yet?
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Old 20-10-06, 10:45 AM   #10
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Re: Support response time?


I have not got anything from my ticket, been longer then 2 days now, about 4.
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Recieved:
Ipod Nano 4GB - IpodNanoGiveaway
Xbox 360 Premium - 360Giveaway
Samsung D600 Sim Free - Xpango
iPod Video White 30GB - Freepay
£179.99 Amazon Voucher - WiiForFree
Philips 17" HDTV
Sony PS3 60GB - SonyPS3Giveaway
Xbox 360 Core - Xpango

Grand Total = £1975
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