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Who do I contact if an offer doesn't track?

This is a discussion on Who do I contact if an offer doesn't track? within the General Freebie Chat forums, part of the Freebie Chat category; Had a friend sign up and take out the sky offer, had it fitted friday, but he isstill showing 'not ...

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Old 16-11-09, 07:30 PM   #1
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Who do I contact if an offer doesn't track?


Had a friend sign up and take out the sky offer, had it fitted friday, but he isstill showing 'not complete' not even showing 'pending'

Who does he contact to get this sorted and the offer to go green?

Thanks in advance

John
 
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Old 16-11-09, 07:31 PM   #2
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Originally Posted by j2dj2d View Post
Had a friend sign up and take out the sky offer, had it fitted friday, but he isstill showing 'not complete' not even showing 'pending'

Who does he contact to get this sorted and the offer to go green?

Thanks in advance

John
He will need to contact the network that he used and send a support ticket.
 
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Old 16-11-09, 07:41 PM   #3
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What is a 'support ticket'?

John
 
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Old 16-11-09, 07:42 PM   #4
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Originally Posted by j2dj2d View Post
What is a 'support ticket'?

John
If he logs into his account, one of the options will be "support", if he clicks that he can then message the site and explain the problem and communicate with them.
 
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