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Lovefilm

This is a discussion on Lovefilm within the General Freebie Chat forums, part of the Freebie Chat category; On LoveFilm to cancel do you always need to phone them? Thanks...

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Old 07-10-07, 11:40 AM   #1
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Lovefilm


On LoveFilm to cancel do you always need to phone them?

Thanks
 
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Old 07-10-07, 11:43 AM   #2
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Re: Lovefilm


yep u need to phone them
 
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Old 07-10-07, 11:44 AM   #3
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Re: Lovefilm


ok thanks

what do they actually say?

lol

Thanks again
 
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Old 07-10-07, 11:48 AM   #4
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Re: Lovefilm


they ask you why you want to cancel and they also try to get you to stay as a customer
 
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Old 07-10-07, 11:52 AM   #5
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Re: Lovefilm


Firstly, I hope that if you are cancelling your Lovefilm account it's not during your trial period, as talking about it on exceem is a no no.

I saw in a thread that someone said trying to cancel online before a certain time meant you had to ring a number but after that time you could do it manually. Do a search and see if you can find the thread.
 
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Old 07-10-07, 11:55 AM   #6
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Re: Lovefilm


Can i cancel my account while i still have some games? or do i need to send them back before i cancel?

Thanks again
 
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Old 07-10-07, 12:13 PM   #7
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Re: Lovefilm


"Upon cancellation, you will be given seven (7) days to return any outstanding DVDs. Failure to return such DVDs within these 7 days will result in one credit being deducted from your account for every 5 days for every disc that remains outstanding." - Lovefilm's Terms and Conditions
 
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Old 07-10-07, 12:16 PM   #8
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Re: Lovefilm


ok thanks
 
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Old 07-10-07, 07:27 PM   #9
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Re: Lovefilm


lol it would be best if you sent them any dvd's you still have before cancelling
 
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Old 07-10-07, 09:37 PM   #10
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Re: Lovefilm


if you wait til after 11pm you can cancel online by means of a few clicks
 
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Old 17-10-07, 04:47 PM   #11
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Re: Lovefilm


so you have to wait until after 11pm and you can cancel your account?

is that true lol?
 
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Old 17-10-07, 04:50 PM   #12
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Re: Lovefilm


As Kaiowas stated, after 11pm, they dont ask you to phone them to cancel
 
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Old 17-10-07, 05:25 PM   #13
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Re: Lovefilm


lol... i just thought it was a bit wierd...

anyway thanks
 
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