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This is a discussion on Will Freepay Recover? within the Freepay Network forums, part of the Old Networks category; 24th March wasn't before the new rules came in, was it?? I got approved the day before the announcement was ...
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15-06-06, 12:08 PM
| #21 |
| iPod 30gb  Join Date: Feb 2006 Location: Northern Ireland
Posts: 1,244
  | Re: Will Freepay Recover?24th March wasn't before the new rules came in, was it?? I got approved the day before the announcement was made and got my ipod months ago.
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15-06-06, 12:59 PM
| #22 |
| iPod 20gb  Join Date: Jan 2006 Location: London
Posts: 832
| Re: Will Freepay Recover?Foxt - have you sent them a support ticket, see what they have to say for themselves. |
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15-06-06, 09:30 PM
| #23 |
| iPod Shuffle Join Date: Mar 2006
Posts: 7
| Re: Will Freepay Recover?I think the new rules came in on the 1st March. I was approved towards the end of February and put my order in, but then I changed address so I had to cancel my order and place a new one with my new address. Customer service told me I would not need to submit a form as I was already approved. Also, there is no option for me to download an approval form. 4/26/2006 9:12:42 AM customer service wrote: We expect that our British Customers will receive their products by the end of May or beginning of June. If you have already fulfilled the requirements, we ask you not to worry about your account expiring. We apologize for this extended delay. Thank you. 6/1/2006 4:55:27 PM customer service wrote: Thanks for contacting FreePay Customer Service. We understand that this long delay is quite an inconvenience. We are well aware that our customers have every right to be upset about this matter and we can assure you that FreePay will honor its commitment to their large customer base. We do not have a definite date as to when the iPods will be delivered. Please remain patient as we are working towards getting those orders delivered as soon as possible. Sincerely, The FreePay Customer Service Team Mrbean, by a support ticket do you mean going through the help system via customer service as above?? |
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16-06-06, 08:22 AM
| #24 |
| iPod Nano 2GB Join Date: Mar 2006
Posts: 138
| Re: Will Freepay Recover?Yikes, almost 3 months for a process which they say typically takes 7-10 business days? Guess there is no hope for me then - only placed my order on 31 May...  |
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16-06-06, 10:13 AM
| #25 |
| iPod 20gb  Join Date: Dec 2005
Posts: 890
| Re: Will Freepay Recover?Well we should get gifts after 1st of june, which ainit bad but for the length of time people have been waiting is really stupid. |
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| freepay, recover |
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