freepays support system

[Jon]

What happened to their ticket system? just tried to look for it to update this http://www.exceem.co.uk/index.php?page=Support and I cant find it at all now :S

[Emma]

You fax info on offers not completed now to:

(202) 478-0817:

FreePay User ID Number (aka Referral ID Number)
First and Last Name
Mailing Address
Offer Confirmation ID Number (if known)
Name of Offer
Exact or Estimated Offer Completion Date
(NOTE: We will not review credit offer inquiries that are less than 15 days old.)

Upon receipt of this information, we will contact the appropriate offer provider to ensure that you have completed an offer with them. This verification process by the offer provider can take up to 30 days. If successful verification is received by us, we will manually apply credit to your account for that particular offer.

Found it under help section and offers not credited!

[Bazza]

freepay really have gone down the drain.

[Tortoise]

Fax? What about those who have no means of faxing?

[Bazza]

Originally Posted by Tortoise

Fax? What about those who have no means of faxing?

exactly, just out of interest how many people actually have a fax machine on here.

[rockykabir]

I guess they're trying to promote the use of eFax

[SwedishTom]

Well, if thats the case.. wouldn't that be a good offer to re introduce again.. since not everyone has signed up to it and by the looks of it I think 3 of my refs would have had better joy with it then the one they chose!! easyCinema seems to take ages!!

Cheers
Tom

[Simon]

Well i can get my dad to fax anything from his office...but thats not the point freepays new methods suck ass!!