Account extending?

Foxx · 13-08-09, 03:57 PM

Hey everyone,
Just a few quick questions!

I had a flatscreens.freepay account a couple of months ago and managed to get 8 out of the 12 greens I needed for my TV.

Now I know some people on this forum have had accounts extended in the past and I believe freepay are quite happy to do this but I was wondering;

1. How can I get my account re-opened, I've submitted support tickets but haven't had a reply for a month or so...

2. Is it worth getting it re-opened - I know there's been some debate about what is actually going on with freepay at the moment so do you think I'd ever get my gift?

Thanks
Foxx

Foxx · 13-08-09, 05:51 PM

Bump...
Any Freepay experts about?

Foxx

Will1692 · 13-08-09, 10:21 PM

Well i have 7 sites that are on hold and need to get in touch with them to explain.
basically i send an email every day to
orders@gratisinternet.com
and a support ticket to try and get intouch.

From what i have noticed is they become active for one or two days every month, so just keep doing it until you get a response.
Gud luck!

Foxx · 14-08-09, 10:12 AM

So you send them an e-mail everyday? Man, they must get annoyed with you!
Are you saying they only reply if you send them a ticket on the day that they are active?
Thanks for the reply
Foxx

Will1692 · 14-08-09, 11:34 AM

Basically they only reply if you have sent a ticket when they are active. They ignore all the others not around this day. So the way i see it is they will only see them when they are active, so i dont see them not liking me.
Ive tried ringing them but its engaged. Maybe try BBB il give it a shot but still doubtful.

Foxx · 14-08-09, 12:49 PM

Ah got it! Maybe I'll give that a try then... Yeah, not sure BBB is the right way for me to go about it, they haven't done anything wrong I'm just asking a favour!
Cheers mate
Foxx

Will1692 · 14-08-09, 02:27 PM

Yeah thats a good point. Good luck anyway, il let you know WHEN (hopefully??) they re activate my accounts.

13-08-09, 03:57 PM	#1
Foxx iPod Nano 2GB Join Date: Aug 2009 Posts: 112 Thanks: 58 Thanked 19 Times in 16 Posts	Account extending? Hey everyone, Just a few quick questions! I had a flatscreens.freepay account a couple of months ago and managed to get 8 out of the 12 greens I needed for my TV. Now I know some people on this forum have had accounts extended in the past and I believe freepay are quite happy to do this but I was wondering; 1. How can I get my account re-opened, I've submitted support tickets but haven't had a reply for a month or so... 2. Is it worth getting it re-opened - I know there's been some debate about what is actually going on with freepay at the moment so do you think I'd ever get my gift? Thanks Foxx
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13-08-09, 05:51 PM	#2
Foxx iPod Nano 2GB Join Date: Aug 2009 Posts: 112 Thanks: 58 Thanked 19 Times in 16 Posts	Bump... Any Freepay experts about? Foxx
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13-08-09, 10:21 PM	#3
Will1692 iPod Nano 1GB Join Date: Aug 2008 Posts: 81 Thanks: 6 Thanked 14 Times in 14 Posts	Well i have 7 sites that are on hold and need to get in touch with them to explain. basically i send an email every day to orders@gratisinternet.com and a support ticket to try and get intouch. From what i have noticed is they become active for one or two days every month, so just keep doing it until you get a response. Gud luck!
Offline

14-08-09, 10:12 AM	#4
Foxx iPod Nano 2GB Join Date: Aug 2009 Posts: 112 Thanks: 58 Thanked 19 Times in 16 Posts	So you send them an e-mail everyday? Man, they must get annoyed with you! Are you saying they only reply if you send them a ticket on the day that they are active? Thanks for the reply Foxx
Offline

14-08-09, 11:34 AM	#5
Will1692 iPod Nano 1GB Join Date: Aug 2008 Posts: 81 Thanks: 6 Thanked 14 Times in 14 Posts	Basically they only reply if you have sent a ticket when they are active. They ignore all the others not around this day. So the way i see it is they will only see them when they are active, so i dont see them not liking me. Ive tried ringing them but its engaged. Maybe try BBB il give it a shot but still doubtful.
Offline

14-08-09, 12:49 PM	#6
Foxx iPod Nano 2GB Join Date: Aug 2009 Posts: 112 Thanks: 58 Thanked 19 Times in 16 Posts	Ah got it! Maybe I'll give that a try then... Yeah, not sure BBB is the right way for me to go about it, they haven't done anything wrong I'm just asking a favour! Cheers mate Foxx
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14-08-09, 02:27 PM	#7
Will1692 iPod Nano 1GB Join Date: Aug 2008 Posts: 81 Thanks: 6 Thanked 14 Times in 14 Posts	Yeah thats a good point. Good luck anyway, il let you know WHEN (hopefully??) they re activate my accounts.
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