Ebay Credit

[cd02]

Originally Posted by macdady

on the 2nd of Jan

bugger, later then my uncle and he still aint seen the green at the end of the tunnel.. oh well, give them til firday and then i think its support ticket time

[cd02]

My uncle's credited at last.. he drop a support tick in yesterday and by this morning he was green which means i've just requested approval.. Yippee..

[daneth]

Glad he sorted it. I think i probably put in my address wrong so ill need to confirm that with them before i get mine. Admitadly Geography was never my strong point, so its all "County:" and im, ergh, what o.0 so yeh, congrats though =]

[Tortoise]

The Ebay offer has now gone (from ipods and nanos). Oh well, it was good while it lasted.

I still haven't been credited for my ebay offer but I think it might be because I'm already an ebay user and was making an account for my girlfriend (who wanted an account). I might just do another offer.

[Becky]

i completed the offer on the 2nd of January, bid more than £10 etc but never received credit for the offer...

anyway a few days ago i emailed them asking what was going on and it turned green within a day of emailing them, they were quite helpul really, so if you still haven't been credited drop their customer services a line and see what happens

[drkul]

thats cool becky, i might just do that, welcome to exceem btw

[Tortoise]

Did you go through the 'help' part to get in touch with them or did you aquire an email ad from somewhere? I can't see it.

Thanks for helping....

[rogerdodger]

great advice becky welcome to exceem by the way

[Tortoise]

When getting in touch with them through the 'Help' section of the site, would I have to give them any details? Will they know how to connect me with the ebay account I created?

[drkul]

yep, the best thing to do is submit a no offer credit report, and they should ask you for all the relevant details such as the email address you used to create the account and when you completed the offer etc etc

[Tortoise]

Thanks for that! Which 'no credit offer' does ebay fall under? As in 'Instant or Regular?

[drkul]

yeah i dont know about that, it always throws me, as when i wasnt awarded credit on nanos.freepay, i cant remember what i put the WPT offer under, try both and see if ebay is under any of them, i think its a regular

[Tortoise]

I get an automated message which suggests making an 'online submission form'. I have no idea what they really want here, how would I email them?

Thanks for any help

"If you have done all of the steps above and still did not get credit for your offer, please do the following:
Send us the confirmation email that you received indicating that you have signed up for the offer by cutting and pasting the documentation into an online submission form and we will research the matter for you. Be sure that any E-Mail communication includes the date on which that E-Mail was sent.
This is an automated response."

EDIT: Doh, I feel stupid now. Just worked it out.

[Becky]

i think it's a regular offer. I got the automated response too, basically it wants you to send them the email that ebay sent you saying 'welcome to ebay' or similar. I just copied/pasted the whole of that email into the bit where you can reply at the bottom of the page, with a little covering note saying yes i had signed up legitimately and bidded etc. After that they should deal with it in a day or so.

[Tortoise]

Yay! I'm credited! It took alot of messages but you've just got to be completely honest.

I can now start hunting for more greens!

[Dan]

I was credited for my ebay offer in 3 days.