Need help with support ticket.

amaztheking · 23-11-08, 02:19 PM

Well I have heard that if you give strongly worded support tickets, they will approve your account. Now i'm rubbish at this so can anyone do this for me. I have been on approval for 4 months. If you could do this, i would be really grateful. For people who have already done this, could you tell me what you wrote. You can PM me if you want.

Thanks

Will1692 · 23-11-08, 04:03 PM

To be honest thats complete rubbish, they seem to never answer tickets for anyone then they have a purple patch like once every 2 months. At this time they answer everything, regardless. Just remember freepay are run by only 7 people, so you can understand why they are shocking at customer service. My advise for you is as they are starting to ship orders, every night send a couple of support tickets, say lunch time and late afternoon washington time, and you may get an answer this next week, but when noone else is getting a response, there is a very very very small chance you will, hope this helps mate, i have had loads of problems with freepay but it will get resolved eventually.

Will1692 · 23-11-08, 05:08 PM

joewarne · 23-11-08, 05:39 PM

wtf is going on with ur sig

Will1692 · 23-11-08, 05:56 PM

Just set up trading so trying to make a good one with paint ( not very successful) lol -Is this allowed?

23-11-08, 02:19 PM	#1
amaztheking iPod Shuffle Join Date: Aug 2008 Posts: 22	Need help with support ticket. Well I have heard that if you give strongly worded support tickets, they will approve your account. Now i'm rubbish at this so can anyone do this for me. I have been on approval for 4 months. If you could do this, i would be really grateful. For people who have already done this, could you tell me what you wrote. You can PM me if you want. Thanks

23-11-08, 05:08 PM	#3
Will1692 iPod Nano 1GB Join Date: Aug 2008 Posts: 81	sos

23-11-08, 04:03 PM	#2
Will1692 iPod Nano 1GB Join Date: Aug 2008 Posts: 81	To be honest thats complete rubbish, they seem to never answer tickets for anyone then they have a purple patch like once every 2 months. At this time they answer everything, regardless. Just remember freepay are run by only 7 people, so you can understand why they are shocking at customer service. My advise for you is as they are starting to ship orders, every night send a couple of support tickets, say lunch time and late afternoon washington time, and you may get an answer this next week, but when noone else is getting a response, there is a very very very small chance you will, hope this helps mate, i have had loads of problems with freepay but it will get resolved eventually.

23-11-08, 05:39 PM	#4
joewarne Mini Mac Join Date: Nov 2007 Location: Great Yarmouth Posts: 4,742	wtf is going on with ur sig

23-11-08, 05:56 PM	#5
Will1692 iPod Nano 1GB Join Date: Aug 2008 Posts: 81	Just set up trading so trying to make a good one with paint ( not very successful) lol -Is this allowed?