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Referral can't contact Freepay?

This is a discussion on Referral can't contact Freepay? within the Freepay Network forums, part of the Old Networks category; One of my referrals emailed me and said that she's not been credited for an offer she did on 20th ...

 
 
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Old 06-11-05, 08:47 PM   #1
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Referral can't contact Freepay?


One of my referrals emailed me and said that she's not been credited for an offer she did on 20th Oct and she can't send a support ticket. She explains:

Quote:
I tried filling in the help section about not getting credited for an offer but a message keeps coming up saying i need to put in what offer it was and the approx date of completion, which I have done. Any idea whats going on or how i can sort it?
Anybody else had this problem?
 
Old 06-11-05, 08:53 PM   #2
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Re: Referral can't contact Freepay?


Use Internet Explorer on FreePay websites and not Firefox!
 
Old 06-11-05, 08:53 PM   #3
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Re: Referral can't contact Freepay?


I got the same when I tried to do it through firefox.. when I did it through Explorer it worked fine.. for some reason firefox is not supported at freepays website..

Cheers
Tom
 
Old 06-11-05, 08:54 PM   #4
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Re: Referral can't contact Freepay?


Really?! Is that all it is? How does that happen then?
 
Old 06-11-05, 08:59 PM   #5
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Re: Referral can't contact Freepay?


they use html/java coding that only IE supports
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Old 06-11-05, 09:04 PM   #6
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Re: Referral can't contact Freepay?


Will this affect people when they do an offer? Or is it just the support system?

I can't believe I never heard of this!
 
Old 06-11-05, 09:04 PM   #7
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Re: Referral can't contact Freepay?


My firefox has always worked for me on everything on there
 
Old 06-11-05, 09:11 PM   #8
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Re: Referral can't contact Freepay?


just their support system

ive never had any issues doign offers on freepay sites, and ive done offers on all 3 UK freepay sites
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Old 06-11-05, 09:18 PM   #9
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Re: Referral can't contact Freepay?


That's good, I thought that might be the reason she wasn't credited in the first place!

I've sent her an email explaining, I'll be back with an update when I hear from her
 
Old 06-11-05, 10:12 PM   #10
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Re: Referral can't contact Freepay?


Yeah tickets don't work in FF (or other non-IE browsers) cos they can't write websites properly ( )
 
Old 07-11-05, 11:13 PM   #11
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Re: Referral can't contact Freepay?


Firefox is fully supported at freepay i use it and always have, i even completed my offer using firefox
 
Old 07-11-05, 11:36 PM   #12
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Re: Referral can't contact Freepay?


Quote:
Originally Posted by Meads
Firefox is fully supported at freepay i use it and always have, i even completed my offer using firefox
You can use Firefox to access and do your offer, no problems whatsoever.. but if you need to file a support ticket.. nope! Can't do, need to use IE then..

Cheers
Tom
 
Old 09-11-05, 02:53 PM   #13
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Re: Referral can't contact Freepay?


Cheers you guys. Firefox was the problem!

It's a good thing she contacted me. I wonder how many people don't bother...
 
 

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