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This is a discussion on Support Tickets? within the Freepay Network forums, part of the Old Networks category; Is anyone getting replies to tickets at the moment? I've sent 2 tickets requesting vouchers instead of a flatscreen but ...
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08-04-08, 07:19 AM
| #1 |
| iPod 20gb  Join Date: Sep 2006
Posts: 994
 | Support Tickets?Is anyone getting replies to tickets at the moment? I've sent 2 tickets requesting vouchers instead of a flatscreen but nothing back yet. |
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08-04-08, 07:35 AM
| #3 | |
| iPod 20gb Join Date: Sep 2006
Posts: 994
| Re: Support Tickets?Quote:
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08-04-08, 07:44 AM
| #4 | |
| iPod 20gb Join Date: Sep 2006
Posts: 994
| Re: Support Tickets?Don't know if they have their omnipotent bots scanning exceem but i just got a reply literally 1 minute after i started this thread!!?!???!!!! Quote:
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08-04-08, 07:46 AM
| #5 |
| Is the DETOX coming back?  Join Date: Nov 2006 Location: Kent
Posts: 6,063
| Re: Support Tickets?ive sent like 4 tickets...sod all reply, still not verfied after 4 and half months !! still no voucher for LCD TV !! not touching freepay again !! |
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08-04-08, 07:47 AM
| #6 | |
| iPod 20gb Join Date: Sep 2006
Posts: 994
| Re: Support Tickets?Quote:
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08-04-08, 07:57 AM
| #7 |
| Is the DETOX coming back? Join Date: Nov 2006 Location: Kent
Posts: 6,063
| Re: Support Tickets?there is so many already on how crap they are !! lol |
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08-04-08, 11:03 AM
| #8 |
| iPod Nano 4GB  Join Date: Feb 2008
Posts: 316
| Re: Support Tickets?Why are they still supported?  |
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08-04-08, 11:08 AM
| #9 |
| iPod 20gb Join Date: Sep 2006
Posts: 994
| Re: Support Tickets?If i'm honest i'm really happy with them, looks like my 1st ticket didn't register (as per Claire maybe?) and my second one was answered in 4 days with a very agreeable answer  |
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08-04-08, 11:25 AM
| #10 |
| Mini Mac  Join Date: Nov 2006 Location: l33dz
Posts: 9,488
 | Re: Support Tickets?waiting for a laptop from 28/2/08, flatscreen was due 28/3/08 as yet fook all response from them, m8 was due a laptop on the 28/03/08 also no response.
__________________ Freebiejeebies | Free iphone | Free Blackberry | Free Wii U | Free laptop Someone once said "Life is what you make it", I disagree sometimes life makes you into what you are. |
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08-04-08, 11:29 AM
| #11 |
| iPod Nano 2GB Join Date: Dec 2007 Location: north east
Posts: 178
| Re: Support Tickets?i sent a ticket on the 3rd and got a reply on the 7th, pretty quick for freepay, just sent another ticket for a ipod touch im waiting on lets see how long this one takes |
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08-04-08, 02:34 PM
| #12 | |
| Is the DETOX coming back? Join Date: Nov 2006 Location: Kent
Posts: 6,063
| Re: Support Tickets?Quote:
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08-04-08, 07:05 PM
| #13 |
| iPod Nano 4GB  Join Date: Mar 2008 Location: Essex
Posts: 298
| Re: Support Tickets?Ive sent my second ticket when i had problem and they just replied my first one instead >.> hope they support goes well |
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09-04-08, 10:09 AM
| #14 | |
| iPod Nano 4GB  Join Date: Nov 2007
Posts: 257
| Re: Support Tickets?Quote:
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09-04-08, 10:26 AM
| #15 | |
| iPod 20gb Join Date: Sep 2006
Posts: 994
| Re: Support Tickets?Quote:
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09-04-08, 10:50 AM
| #16 |
| iPod Nano 2GB Join Date: Nov 2007
Posts: 132
| Re: Support Tickets?Team · 03/31/2008, 05:00 PM Thanks for contacting us, We sincerely apologize for this delay. Your order has been resubmitted and should be processed within the week. Thanks for your patience. they sent me that last week and still nothing recieved |
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09-04-08, 11:38 AM
| #17 |
| Is the DETOX coming back? Join Date: Nov 2006 Location: Kent
Posts: 6,063
| Re: Support Tickets?least u lot getting replies !! |
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09-04-08, 06:04 PM
| #18 |
| iPod 20gb Join Date: Feb 2008
Posts: 535
| Re: Support Tickets?i received a reply today for a ticket i sent 2 days ago about approval times, just "can't provide time frame" automated response thing back tho lol. |
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