Some Ordering info from freepay

vamosrafa · 24-01-08, 07:40 PM

Hey guys,

Well I sent in a support ticket a couple of days ago just asking whether they could ship out my ipod touch sooner(can't blame me for trying!) and this was their reply:

Quote:

Thank you for contacting FreePay Customer Service.

Our Fulfillment Department has received your order. Once an order has been placed, it is added to a queue on a first come first served basis. We currently do not carry excess inventory in our fulfillment center therefore your product is not ordered from the manufacturer until it has been placed. Furthermore, orders are bundled together and ordered in bulk typically on a monthly basis. Therefore we are unable to provide a specific timeframe. These steps are necessary in order for us to continue to provide free products to our customers. We recognize this may further delay receipt of your product but want to assure you of our commitment to honor all legitimate orders. We apologize that further inquiries into this matter can not be processed; as there is no additional information available until your order status has changed from "pending", "processing", or "in progress" to "shipped".

Sincerely,

The FreePay
Customer Service Team

Apparently they order on a monthly basis.

arcticfox · 24-01-08, 07:41 PM

Quote:

Originally Posted by vamosrafa

Hey guys,

Well I sent in a support ticket a couple of days ago just asking whether they could ship out my ipod touch sooner(can't blame me for trying!) and this was their reply:

Apparently they order on a monthly basis.

Thats a standard reply, I've seen it posted here before.

vamosrafa · 24-01-08, 07:42 PM

Yeh I probably thought that. Sorry if its a repost.

Praj07 · 24-01-08, 07:42 PM

That's an automated reply, I'm sure someone else has posted it on exceem before..

(Just got verified and placed my order with istuff. Whoo! lol, took 2/3 days to verify, not bad at all!)

Sephora · 24-01-08, 09:04 PM

thanks for the info; I hadn't seen it posted before

sajidibby · 24-01-08, 09:42 PM

monthly basis huh? anyone have a esd for this month on flatscreens.freepay??? Mine still says 7th December...

Craigie-B15 · 25-01-08, 06:54 AM

Quote:

Originally Posted by sajidibby

monthly basis huh? anyone have a esd for this month on flatscreens.freepay??? Mine still says 7th December...

mine was 21st of jan

connorbob21 · 25-01-08, 07:02 AM

Hmm...
If they order products on a monthly basis, how come davey101 got his iPod Touch a few days ago, when mine had been ordered and has been on Order Received for most of this month?

Oh well, guess I'll just have to try being patient lol

Simon · 25-01-08, 07:18 AM

Original post - http://www.exceem.co.uk/forums/205117-post5.html

Never mind about receieving ipods and stuff...has anyone actually received a response from freepay which hasnt been 99.9% copy and pasted/automated? That would be an impressive achievement!

TheDetox · 25-01-08, 07:33 AM

my ones 19th Jan

if the site hasn't gone on Hold

24-01-08, 07:42 PM	#3
vamosrafa BANNED Join Date: Dec 2007 Posts: 283	Re: Some Ordering info from freepay Yeh I probably thought that. Sorry if its a repost.

24-01-08, 07:42 PM	#4
Praj07 Mini Mac Join Date: Jun 2007 Location: Leicester/Sheffield Posts: 5,532	Re: Some Ordering info from freepay That's an automated reply, I'm sure someone else has posted it on exceem before.. (Just got verified and placed my order with istuff. Whoo! lol, took 2/3 days to verify, not bad at all!)

24-01-08, 09:04 PM	#5
Sephora Mini Mac Join Date: Jan 2008 Location: Nottingham Posts: 3,088	Re: Some Ordering info from freepay thanks for the info; I hadn't seen it posted before __________________ *Total of Freebies I've Received :* view list of items in my profile Spoiler Last updated in early 2009; cba anymore Custom Orders: £14,098 Vouchers: £1789 Bank Transfers: £16,904 = £32,791 Items Received: iPod Shuffle \| Mopod \| Noise Magnets \| Nintendo Wii \| Police Mens Watch \| Wii Fit \| Wii Remote \| 2GB Zen Stone \| loads of Toys from AnaraToys \| DKNY watch \| Wii Nunchuck \| Tom Tom One Europe \| Karcher \| x2 Quinny Zapp Pushchairs \| x2 Tripp Trapp highchairs & baby kit \| Maxi Cosi car seat & cover \| Trunki \| Grobag \| Dyson DC23 Animal \| Playmobil & Lego sets \| Arthur Price cutlery & canteen \| Bvlgari charms bracelet & pendant \| La Rochere Glasses & Bowls \| Large Wheely Bug \| Tiffany & Co bracelet \| Wii Family Ski & Mario Kart \| Floor & ceiling lights \| Dog clippers & toys \| Children's books \| 4kg Soapnuts & etc \| Crayola Kits \| Biorb Fish Tank & bits \| Kids Birthday Party stuff \| iPod Shuffle \| Hipp Organic stuff \| Vax V-125 \| Loads of Carpet Washing Solutions \| Tiffany & Co bracelet \| Actifry \| Breadmaker & Bread Recipe Book \| Halloween Stuff \| Hipp Baby Milk \| Biorb Filters \| Le Creuset Wok, Blender, Kettle, & other kitchen stuff \| Dishwasher & stock of tablets, etc \| Flowers \| Playmais stuff \| Pillows \| Smeg FAB32 Fride/Freezer \| Glasses for me & hubby \| Toys from Amazon \| Books \| More Hipp Baby Milk \| Bathroom laminate flooring etc \| Shirts \| Lush stuff & gift sets \| Wooden Kitchen Combo & more Toys \| Corolle Doll & Accessories \| Amazon Vouchers \| Le Creuset drizzlers \| Playmobil Advent Calendars \| Digital Frame \| Leapfrog Tag \| Yoghurt Maker etc \| Discovery Dome and more Toys \| Small Kitchen Bits \| Tag & Books \| Micro Scalextric James Bond \| KitchenAid Accessories \| Cheese Set, Foot Massager, xmas gifts etc \| Books, DVD & Toys \| Tiffany & Co Bowl \| Punch bag \| Mugs \| SMEG Fireplace \| Ready Bed \| 5x Kids' Kickers \| Radley Bag \| Paint \| Books \| Mugs \| Cross Trainer & Flooring Protection \| Buggy Solar Shade \| iPod Classic 160GB \| iPod Dock \| Karcher and Camera for MIL \| Fireproof Safe \| Tanita Scales \| Hunter Wellies \| Travel Guides, books etc \| Kodak Picture Frame \| Bunch of activity books/stickers etc \| Kitchen Scales and Kitchen accessories \| Sylvanian Families Treehouse and all accessories etc \| Corolle Dolls Stuff and Barbies etc \| More Hipp Baby Milk \| Clickstart stuff, mug, etc \| Books, playcash, spatula, bilingual calendar, potty \| Leapfrog fridge words, stickers, games, etc \|

24-01-08, 09:42 PM	#6
sajidibby iBook Join Date: Apr 2007 Location: Bolton Posts: 2,174	Re: Some Ordering info from freepay monthly basis huh? anyone have a esd for this month on flatscreens.freepay??? Mine still says 7th December...

25-01-08, 07:02 AM	#8
connorbob21 iPod Nano 4GB Join Date: Dec 2007 Location: Harrow, London Posts: 306	Re: Some Ordering info from freepay Hmm... If they order products on a monthly basis, how come davey101 got his iPod Touch a few days ago, when mine had been ordered and has been on Order Received for most of this month? Oh well, guess I'll just have to try being patient lol

25-01-08, 07:18 AM	#9
Simon Mini Mac Join Date: May 2005 Location: London Posts: 6,321	Re: Some Ordering info from freepay Original post - http://www.exceem.co.uk/forums/205117-post5.html Never mind about receieving ipods and stuff...has anyone actually received a response from freepay which hasnt been 99.9% copy and pasted/automated? That would be an impressive achievement!

25-01-08, 07:33 AM	#10
TheDetox Is the DETOX coming back? Join Date: Nov 2006 Location: Kent Posts: 6,063	Re: Some Ordering info from freepay my ones 19th Jan if the site hasn't gone on Hold

Some Ordering info from freepay

Some Ordering info from freepay

Re: Some Ordering info from freepay

Re: Some Ordering info from freepay

Re: Some Ordering info from freepay

Re: Some Ordering info from freepay

Re: Some Ordering info from freepay

Re: Some Ordering info from freepay

Re: Some Ordering info from freepay

Re: Some Ordering info from freepay

Re: Some Ordering info from freepay