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FreeFor Live Support Changes

This is a discussion on FreeFor Live Support Changes within the freefor.me.uk Network forums, part of the Old Networks category; Hi Guys, In line with the massive changes which are happening within FreeFor, We're making some changes to the way ...

 
 
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Old 16-04-07, 04:25 PM   #1
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FreeFor Live Support Changes


Hi Guys,
In line with the massive changes which are happening within FreeFor, We're making some changes to the way our live help operates. We will be closing our MSN live support on 1st May 2007. By then, we'll have released a much more efficient Live Support system in the support area of our website, which we've been working on for a long time now.

In doing this, we'll be able to deal with more customers and offer more specific help. We'll aim to be on the new platform as much as possible, and anyone can use it (there's nothing to download etc).

Thought you'd like to know in advance
Will
 
Old 16-04-07, 04:27 PM   #2
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Re: FreeFor Live Support Changes


Nice. Is this similar to the Live support Traxio had?
 
Old 16-04-07, 04:31 PM   #3
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Re: FreeFor Live Support Changes


Can't comment because i can't remember what theres was like, but it's nice and easy to use, you don't need to register etc.
Will
 
Old 16-04-07, 04:33 PM   #4
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Re: FreeFor Live Support Changes


It sounds like it is, which is good, probably the only good thing about that network. Anyway this should be good. I'd assume it means less people will be using it because it will only be people with real problems/issues that will go to the website and use it rather than signing on to msn and chatting just because they can. Meaning people should get quicker responses
 
Old 16-04-07, 04:36 PM   #5
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Re: FreeFor Live Support Changes


That's the idea!, additionally those who come accross the site can have a chat with us about what the site's about, meaning a higher conversion rate for you guys!
Will
 
 

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