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Gaming Club Casino offer-Bad experience!

This is a discussion on Gaming Club Casino offer-Bad experience! within the Freebiejeebies forums, part of the eXceem supported sites category; Well, i've registered to the Gaming Club Casino offer, made a deposit, played the slots and "lucky me" i won ...

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Old 05-01-12, 03:48 PM   #1
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Gaming Club Casino offer-Bad experience!


Well, i've registered to the Gaming Club Casino offer, made a deposit, played the slots and "lucky me" i won 250$(Credits). I played a little more and when my balance was 201$ i decided to stop and withdraw the winnings.

When i tried this there was that i can withdraw only 100$, because the other 100$ was just bonus. I was like "trollface: okay", anyway there was a clearly 90$ profit for me(because of 10$ deposit). I requested the withdraw to my moneybookers account. I was really happy for this, who don't like free easy money))

Today i tried to open the game program, just to see if everything is ok. Hell no, a message appeared "Your account is locked" xD .

The support in the live chat said that my country is not accepted In the other casino offer "Jackpot City Casino" they refused me when i tried to register, so that's allright, at least they haven't let me deposit.

In their Terms and Conditions i found this "1.3.1 We may refuse to register you as a player or elect to deregister and exclude you or suspend you as a player from the Casino and/or Poker Room at any time and for any reason whatsoever. "

That's really funny, you make a deposit of 1000$, win 5000$ and they can just block your account for any reason whatsoever(it's raining outside).

I don't know why i'm writing it, but i just need to calm down somehow, because i made some good plans for that 100$


p.s. at least i was green on FJ just after a few hours, so it's not so bad))
 
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Old 05-01-12, 03:54 PM   #2
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Look through their ToS and see if they have anything mentioning countries that are not allowed/accepted, if not then surely they don't have the power to remove your money?
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Old 05-01-12, 03:59 PM   #3
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I looked in their ToS(Gaming Club Online Casino ? Casino Rules, Terms and Conditions) and nothing mentioned about non-accepted countrys. But the article in their ToS that they can exclude and suspend any account with any reason says for itself, they just don't let people(or at least me xD) to win from them.
 
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Old 05-01-12, 04:10 PM   #4
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All i could find:

5.8. Players residing in Denmark, Faroe Islands, Finland, Greenland, Iceland, Norway, Sweden, Latvia, Poland, Romania, Hungary, Bulgaria, Greece and Croatia will not be eligible for any no deposit free money or free spin sign up offers other than the Homepage sign up offer. The Rules pertaining to the homepage sign up offer and relevant excluded countries can be found on the promotions page.
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Old 05-01-12, 04:12 PM   #5
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well my country is not on the list(Republic of Moldova) and i was there not for free money or free spins, i have made my deposit.
It's just suck's(

Thank you anyway for your time)

Last edited by vadimbolun; 05-01-12 at 04:13 PM..
 
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Old 05-01-12, 08:36 PM   #6
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appeal... I am also going to change the title of your thread.. not a bad offer, a bad experience!!
 
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Old 05-01-12, 08:43 PM   #7
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I agree, there T&C's could be a little more clearer but that doesnt make it a bad offer overall.
Sympathies on you losing out on $100 though, can see why your vexed

Also they should have picked up on your country from your sign up, if Moldova is not accepted then why have it as an option?

Last edited by Bones; 05-01-12 at 08:45 PM..
 
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Old 05-01-12, 09:00 PM   #8
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"Vadim Bolun:
It's really not my fault, when i have registered my country was on the list
Claire:
I understand that, and that is an issue that we are adddressing"

that's the answer i've recieved

and yes, it's a good offer, fast green)) thx icks
 
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Old 09-01-12, 09:23 AM   #9
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maybe you can claim your first deposit, 10$
 
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Old 09-01-12, 11:24 AM   #10
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they already refunded my payment..anyway, still a little bit angry on them xD
 
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Old 13-01-12, 06:40 PM   #11
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i have a question regarding this offer.. how do you deposit on gaming club casino?
using your credit card or can you deposit from paypal ?
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Old 14-01-12, 09:46 AM   #12
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i used Moneybookers(Skrill). I think you can also use PayPal.
 
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