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This is a discussion on Account on hold ! within the Freebiejeebies forums, part of the eXceem supported sites category; I created an account on consoles.fj a while back and had it deleted. So I joined the exceem conga again ...
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01-10-10, 05:40 PM
| #1 |
| iPod 20gb  Join Date: Jul 2010
Posts: 630
 |  Account on hold ! I created an account on consoles.fj a while back and had it deleted. So I joined the exceem conga again today and completed an offer which cost me $40. I know that creating multiple accounts was not allowed, but I assumed everything was fine because my other account was deleted ! Is there any chance that FJ would re-consider this ?
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01-10-10, 05:41 PM
| #2 |
| iPod 60gb  Join Date: Jun 2010 Location: Bristol
Posts: 1,787
| Support ticket!
__________________ _______________ ________ I'm Back  Would you like Free gadgets or maybe some Free Stuff well this is all possible from freebiejeebies, you can even get a Free Xbox Kinect Spoiler |
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01-10-10, 05:42 PM
| #3 | |
| iPod 20gb Join Date: Jul 2010
Posts: 630
| Quote:
I am sad at this because I hadn't even activated the account that was created earlier (which I had deleted)
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01-10-10, 05:44 PM
| #5 | |
| iPod 20gb Join Date: Jul 2010
Posts: 630
| Quote:
Edit : From the T&Cs (h). Users may not have multiple accounts at multiple shipping addresses or IP addresses on the same freebiejeebies site. i.e. you may not use multiple computers, internet service providers or IP addresses to create multiple accounts. 3. Cancellation of Account (a). For an account to be deactivated, please contact our support department at http://support.freebiejeebies.co.uk Nothing about making an account again after cancellation...especially after cancelling an account which wasn't even activated :/
__________________ Last edited by ZOMGOW3; 01-10-10 at 05:47 PM.. | |
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01-10-10, 05:47 PM
| #7 |
| iPod 20gb Join Date: Jul 2010
Posts: 630
| Edit : From the T&Cs (h). Users may not have multiple accounts at multiple shipping addresses or IP addresses on the same freebiejeebies site. i.e. you may not use multiple computers, internet service providers or IP addresses to create multiple accounts. 3. Cancellation of Account (a). For an account to be deactivated, please contact our support department at FreebieJeebies Support [Powered by h2desk help desk software] Nothing about making an account again after cancellation...especially after cancelling an account which wasn't even activated :/
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01-10-10, 05:50 PM
| #8 | |
| iPod 20gb Join Date: Jul 2010
Posts: 630
| Quote:
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01-10-10, 05:52 PM
| #9 |
| iPod 30gb  Join Date: Jul 2010
Posts: 1,331
| silly question is this your whole FJ account, or just say apple.fj |
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01-10-10, 05:54 PM
| #10 | |
| iPod 20gb Join Date: Jul 2010
Posts: 630
| Quote:
Anyway, I'm extremely disappointed. I was never warned as Chigley said....
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01-10-10, 06:01 PM
| #11 |
| Mini Mac  Join Date: Apr 2008 Location: South Yorkshire
Posts: 4,906
| Why close the account to then open another one anyway? What made you think this would be acceptable?
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01-10-10, 06:05 PM
| #12 | |
| iPod 20gb Join Date: Jul 2010
Posts: 630
| Quote:
So basically, I have to pay with an account on hold and $40 because Alex failed to inform me that my account would be put on hold if I made a new one even though my previous account was deleted. Simply amazing !
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01-10-10, 06:06 PM
| #13 |
| Mr Baldy Chicken  Join Date: Mar 2006
Posts: 14,482
  | I am sure others have done this in the past without going on hold... and I can think of one quite recent where it hasnt gone on hold... but I would be careful not to rant, and just ask FJ in a support ticket.
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01-10-10, 06:07 PM
| #14 |
| Mini Mac Join Date: Apr 2008 Location: South Yorkshire
Posts: 4,906
| Alex failed to inform you? She was probably expecting at least a little common sense from the other side tbh..
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01-10-10, 06:09 PM
| #15 |
| Mr Baldy Chicken Join Date: Mar 2006
Posts: 14,482
| why would it be common sense...... surely if common sense was an issue here, it would have flagged up an existing deleted account and asked if that was to be reactivated?? I am sure that common sense will prevail here anyway.
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01-10-10, 06:09 PM
| #16 |
| Mini Mac  Join Date: Sep 2006 Location: Bolton/London (home/uni.)
Posts: 8,424
| I may well have got this wrong! Please don't take my above posts as official, and read them as advice as you would from any member. Best advice I can give you is to submit a support ticket (if you haven't already) to explain the situation and see if anything can be done. (I doubt it can, however.) |
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01-10-10, 06:11 PM
| #17 | |
| iPod 20gb Join Date: Jul 2010
Posts: 630
| Quote:
Deleted = does not exist I made a new account because I thought that the deleted account does not exist. How is that lack of common sense ?
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01-10-10, 06:13 PM
| #18 |
| ..is a Muppet!  Join Date: Oct 2006 Location: Swindon
Posts: 10,243
| This sort of stuff belongs in support tickets, not here. Why did you delete your first account anyway?
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01-10-10, 06:14 PM
| #19 | |
| iPod 20gb Join Date: Jul 2010
Posts: 630
| Quote:
[SPOILER}]  [spoiler]
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01-10-10, 06:16 PM
| #20 | |
| iPod 20gb Join Date: Jul 2010
Posts: 630
| Quote:
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