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Account on hold !

This is a discussion on Account on hold ! within the Freebiejeebies forums, part of the eXceem supported sites category; Originally Posted by Monkeyegg This is already being dealt with through Support and I don't know why you felt the ...

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Old 01-10-10, 07:59 PM   #41
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Quote:
Originally Posted by Monkeyegg View Post
This is already being dealt with through Support and I don't know why you felt the need to post here. I didn't "fail to tell you" anything

Had you not made out you didn't want an account on our Consoles site because it was in the way and then later because it was a distraction i.e. you only wanted an account on one of our sites, then either myself or Rich would have made it clear to you that you wouldn't be able to open a new one. All indications were that you had no intention of doing so.

Our rules are clear that we only allow one account per person on each of our sites. This includes deleted accounts simply because otherwise a lot more people would contact us and ask to delete an account and then create another as a way of switching referrers. We don't allow this because the original referrer gets credit for your account creation, not someone who you decide to give referral credit to at a later date.

If someone makes it clear when they ask for their account to be deleted that they intend to create a new one, we will check the existing account and if there is no referral link showing, they will be permitted to do this. I can't retrospectively look to see if a previous account had a referral link and for this reason, the decision stands.
Can this then be added to the terms and conditions please to prevent any future confusion. (and is there any reason why a deleted account could not be reopened if it is all about not switching referrals?)
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Old 01-10-10, 08:00 PM   #42
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Quote:
Originally Posted by Harvez View Post
Amen.
I know, I really shouldn't come on Exceem when I'm already in a bad mood! Please excuse the rant, the main purpose was so people understand why we don't allow it.

Quote:
Originally Posted by the_icks View Post
Can this then be added to the terms and conditions please to prevent any future confusion. (and is there any reason why a deleted account could not be reopened if it is all about not switching referrals?)
We'll consider rewording the T&C, don't want it to be as rambly as my above post though, it's hard enough getting people to read through T&C as it is.

It's not physically possible for us to reinstate an account once it's been cancelled.
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Last edited by Monkeyegg; 01-10-10 at 08:01 PM..
 
Old 01-10-10, 08:01 PM   #43
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Quote:
Originally Posted by the_icks View Post
Can this then be added to the terms and conditions please to prevent any future confusion. (and is there any reason why a deleted account could not be reopened if it is all about not switching referrals?)
I'm sure Richard mentioned recently (in the disappearing greens thread) that if someone requests their account to be deleted, all info is deleted so can't be re-opened again.

^^^^she's too quick tonight

Last edited by arcticfox; 01-10-10 at 08:02 PM..
 
Old 01-10-10, 08:02 PM   #44
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then how can it be flagged up when a second account is opened?!?!?
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Old 01-10-10, 08:05 PM   #45
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Quote:
Originally Posted by Monkeyegg View Post
I know, I really shouldn't come on Exceem when I'm already in a bad mood! Please excuse the rant, the main purpose was so people understand why we don't allow it.



We'll consider rewording the T&C, don't want it to be as rambly as my above post though, it's hard enough getting people to read through T&C as it is.

It's not physically possible for us to reinstate an account once it's been cancelled.
then perhaps my earlier suggestion of an interim status, maybe an account suspension.... (such as having it voluntarily put on hold) is better than deletion. Mistakes happen in life, why on earth somebody would want a multi item site with a custom order deleting and want to keep a single item site can't be logical.... maybe he should try a plea of insanity?
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Old 01-10-10, 08:05 PM   #46
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Originally Posted by the_icks View Post
then how can it be flagged up when a second account is opened?!?!?
For one, we keep Support tickets.
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Old 01-10-10, 08:17 PM   #47
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So was the OP actually told that they couldn't create a new account in the support ticket? Just want to clear that part up.
 
Old 01-10-10, 08:25 PM   #48
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Quote:
Originally Posted by Cefca View Post
So was the OP actually told that they couldn't create a new account in the support ticket? Just want to clear that part up.
no

(if the support tickets posted are all the ones related)
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Old 01-10-10, 08:50 PM   #49
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Quote:
Originally Posted by ZOMGOW3 View Post
I deleted my first account because I was tempted to work for a 360, but my priority was a PS3 at that time. Now that I'm very close to getting a PS3, I decided maybe I should get back to consoles.fj...
You can get an xbox 360 on gifts.fj and gadgets.fj, just sign upto one of those (unless you already have an account on those sites) and just put this behind you. I don't want to sound blunt but it looks from the support ticket that the decision's been made....

You're not going to get any further by posting it on here

Last edited by gemsylou; 01-10-10 at 08:50 PM..
 
Old 01-10-10, 08:58 PM   #50
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Quote:
Originally Posted by the_icks View Post
no

(if the support tickets posted are all the ones related)
I know I'm just gonna get crap for this but, in this case, it seems a bit harsh on FJ's part if it wasn't in the T&Cs and they didn't tell the OP in the support ticket.

I know it's questionable why they wanted their account deleted in the first place but I don't think it's relevant here.
 
Old 01-10-10, 08:59 PM   #51
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At least you can start again on a different site and choose the custom order option. I can't cause I'm banned! I lost 30 greens (no joke). I had a really good method but it involved tricking people to become my referrals! I regret it now. I hope FJ will let me start "afresh" soon.
 
Old 01-10-10, 09:13 PM   #52
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Quote:
Originally Posted by ken1 View Post
At least you can start again on a different site and choose the custom order option. I can't cause I'm banned! I lost 30 greens (no joke). I had a really good method but it involved tricking people to become my referrals! I regret it now. I hope FJ will let me start "afresh" soon.
It's always amazing how many people "regret it now" after being found out and banned.
 
Old 01-10-10, 09:27 PM   #53
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I suppose your one of these 'refferal generator' guys on youtube lol
 
Old 01-10-10, 09:30 PM   #54
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? Don't think so...
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Well since as my SERPS are now dead, I won't belearning how to get an iPad for nothing anymore| My Free Xbox 360 sitehas tanked
|And the only one that was an experiment and doesn't make money is Free 3DS darn it.

Want to know how to get greens (referrals) for FreebieJeebies? I'll tell you how..... Work hard, like the rest of us! Feel free to ask questions!
 
Old 01-10-10, 09:31 PM   #55
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Closeing this as I can see it going off topic, and the OP's question would appear to have been answered via freebiejeebies support
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