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Backlog?

This is a discussion on Backlog? within the Freebiejeebies forums, part of the eXceem supported sites category; I was just wondering how long the verification backlog is/was. Not a grumble (I forgot when I pressed verify!!)...

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Old 13-09-10, 07:21 PM   #1
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Backlog?


I was just wondering how long the verification backlog is/was.

Not a grumble (I forgot when I pressed verify!!)
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Old 13-09-10, 07:24 PM   #2
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Ditto. Not annoyed at all as it was the weekend, but i verified on Friday morning.

(Sorry guys, you've just been doing too well and we all expect immediate service )
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Old 13-09-10, 07:36 PM   #3
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well we pressed verify on the 27th august and got verified the beginning of last week (i think) was hoping that both bank transfer and custom order would have been ordered this weekend but nothing..... so im kinda hoping that it will be done sometime this week...

again, not complaining either as both alex and richard do a great job and both have alot of verifying and ordering to do... but i think this is the longest ive waited in the 2 1/2 years weve been members
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Old 13-09-10, 07:39 PM   #4
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Quote:
Originally Posted by xX vikki Xx View Post
well we pressed verify on the 27th august and got verified the beginning of last week (i think) was hoping that both bank transfer and custom order would have been ordered this weekend but nothing..... so im kinda hoping that it will be done sometime this week...

again, not complaining either as both alex and richard do a great job and both have alot of verifying and ordering to do... but i think this is the longest ive waited in the 2 1/2 years weve been members
"testImonials"
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Old 13-09-10, 07:40 PM   #5
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"testImonials"

lol... spelling lacks when your up majority of the night

thanks
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Old 13-09-10, 07:43 PM   #6
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I was told on Sunday 5th by Alex that verifications were taking about 9 days. I clicked on the 5th so hoping to be verified soon.

I also clicked verify on 2 other accounts today too so hoping the backlog begins to clear a little.
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Old 13-09-10, 07:46 PM   #7
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Really hope this gets sorted soon with new staff training etc, cos the xmas season is coming and its going to get real busy real quick.
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Old 13-09-10, 07:50 PM   #8
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Really hope this gets sorted soon with new staff training etc, cos the xmas season is coming and its going to get real busy real quick.

are they adding new staff??

yeh christmas is going to be hectic
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Old 13-09-10, 07:51 PM   #9
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Quote:
Originally Posted by xX vikki Xx View Post
lol... spelling lacks when your up majority of the night

thanks
you're ;o)
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Old 13-09-10, 07:51 PM   #10
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I'd be more than happy to work for them!
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Old 13-09-10, 07:52 PM   #11
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I'd be more than happy to work for them!

I have heard that Alex is a bit of a dominatrix....
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Old 13-09-10, 07:52 PM   #12
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Sometimes we can't place an order for a particular reason and this accounts for some delays. Vikki I replied to adrians ticket a few days ago about your order
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Old 13-09-10, 07:55 PM   #13
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you're ;o)
you just going to correct all my spelling mistakes

going to have to re-read everything i write now lol
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Old 13-09-10, 07:56 PM   #14
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Quote:
Originally Posted by xx vikki xx View Post
you just going to correct all my spelling mistakes

going to have to re-read everything i write now lol
capital I!!
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Old 13-09-10, 07:57 PM   #15
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Quote:
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I have heard that Alex is a bit of a dominatrix....
haha. I offered my services to Richard but hes just happy with the way things are, you know the saying to many chefs spoils the broth

Edit: its been 2 days now since i had a reply via support

Last edited by Adr1an; 13-09-10 at 07:57 PM..
 
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Old 13-09-10, 07:59 PM   #16
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Quote:
Originally Posted by Adr1an View Post
haha. I offered my services to Richard but hes just happy with the way things are, you know the saying to many chefs spoils the broth

Edit: its been 2 days now since i had a reply via support
yeah, but even head chefs need commis chefs!!
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Old 13-09-10, 08:01 PM   #17
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true.

I just have a funny feeling about the past month with freebiejeebies coming to a slow crawl compared to last month (in general) which seemed like everyone was on speed now it feels like we are just swamped with orders left right and center haha
 
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Old 13-09-10, 08:05 PM   #18
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as I have said, this is not slow, but normal.... we have such high expectations.
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Old 13-09-10, 08:07 PM   #19
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i can't agree with normal things are way slower than what they were last month...
 
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Old 13-09-10, 08:09 PM   #20
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Quote:
Originally Posted by Adr1an View Post
i can't agree with normal things are way slower than what they were last month...
no they're really not :S I'm not sure why you have that perception, perhaps one or two days longer for verif but aside from that everything is normal
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