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Backlog?

This is a discussion on Backlog? within the Freebiejeebies forums, part of the eXceem supported sites category; i think this is the longest we have waited for an order... and somehow support tickets are not getting through ...

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Old 13-09-10, 08:12 PM   #21
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i think this is the longest we have waited for an order... and somehow support tickets are not getting through to either your side of things or ours.. which doesnt seem to help the process either.. will try and send another support ticket in now to you as we replied to your ticket on saturday and then sunday and again today with no reply.. hopefully you'll get this one
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Old 13-09-10, 08:13 PM   #22
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Originally Posted by moviedrome View Post
no they're really not :S I'm not sure why you have that perception, perhaps one or two days longer for verif but aside from that everything is normal
I would comment...if I could remember when I hit verify. What is the common theme that causes mine and the_ick's memory loss....age?
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Old 13-09-10, 08:13 PM   #23
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can you post the ticket id please? as i said if we're not getting your responses i'm not entirely sure why but you should be able to view the ticket with all replies on. Support was up to date as of 8pmish last night.
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Old 13-09-10, 08:16 PM   #24
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One thing to remember though is if you reply to a ticket before fj do then your ticket goes to the back of the queue as they see them in order of longest waiting without any activity.
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Old 13-09-10, 08:16 PM   #25
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Quote:
Originally Posted by moviedrome View Post
can you post the ticket id please? as i said if we're not getting your responses i'm not entirely sure why but you should be able to view the ticket with all replies on. Support was up to date as of 8pmish last night.
no probs richard
ticket number is 223505.
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Old 13-09-10, 08:17 PM   #26
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the last activity on that ticket is my reply at Date: 11 September 2010 23:17
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Old 13-09-10, 08:21 PM   #27
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have sent u a personal pm on here with regards to the replies we have sent
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Old 13-09-10, 08:21 PM   #28
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Quote:
Originally Posted by FurbtasticM View Post
I would comment...if I could remember when I hit verify. What is the common theme that causes mine and the_ick's memory loss....age?
too much sex

the reason it takes so long to verify yours is that they have to wait for Mervyn King to approve it!
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Old 13-09-10, 08:21 PM   #29
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too much sex
haha
 
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Old 13-09-10, 08:22 PM   #30
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too much sex
best not let the Mrs find out.
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Old 13-09-10, 08:23 PM   #31
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best not let the Mrs find out.
or Furbs..
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Old 13-09-10, 08:24 PM   #32
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or Furbs..
Can't be true, you must have heard the peanut jar story....

[/off topic]
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Old 13-09-10, 08:31 PM   #33
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1 man 1 jar?
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Old 13-09-10, 08:41 PM   #34
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1 man 1 jar?
Ew hah
 
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Old 15-09-10, 07:45 AM   #35
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Can I please ask, I changed my gift ammound during verification, will this affect my verification in any way, I waould hate to think I am waiting due to my own fault!!!
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Old 19-09-10, 10:16 AM   #36
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Any chance of an update on this please, been 10 days now (and it's only 2 greens!)

I appreciate its not your fault, but I have now had to pay cash for a birthday present today!! And that aint easy to come by!

Thanks.
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Old 19-09-10, 10:27 AM   #37
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Quote:
Originally Posted by the_icks View Post
Any chance of an update on this please, been 10 days now (and it's only 2 greens!)

I appreciate its not your fault, but I have now had to pay cash for a birthday present today!! And that aint easy to come by!

Thanks.
we're working through them as quickly as we can, it doesn't matter how many greens it is for as we do them in strict date order
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Old 19-09-10, 10:47 AM   #38
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Quote:
Originally Posted by moviedrome View Post
we're working through them as quickly as we can, it doesn't matter how many greens it is for as we do them in strict date order
I appreciate your reply.
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Old 19-09-10, 11:07 AM   #39
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Cheers rich.

Any update on what date your up to? (I verified 9 days ago and would be good to know how much longer as I've already bought the item and waiting to be paid back by fj!)
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Old 19-09-10, 12:55 PM   #40
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I was going to ask how long it takes to get verified these days but this post has answered it. I got 3 waiting to be verified, One from 10 days ago, One from 9 and one from yesterday
 
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