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Changing gift during verification?

This is a discussion on Changing gift during verification? within the Freebiejeebies forums, part of the eXceem supported sites category; Scenario: I have 20 Completed and 20 Pending I click verify with a custom order of 20 Refs During verification, ...

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Old 04-08-10, 04:29 AM   #1
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Changing gift during verification?


Scenario:

I have 20 Completed and 20 Pending

I click verify with a custom order of 20 Refs

During verification, it changes to 30 completed

Can I change my gift to match the referrals without going through it again?

---

Hope that's clear enough, did search but couldn't find anything.

Thanks!
 
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Old 04-08-10, 08:03 AM   #2
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I think I understand correct. You want to cancel the gift you have requested to a higher value gift?

I would suggest opening a support ticket immediately, explaining the situation. I've always found the FJ Support Staff to be very quick at responding.

Good luck! Let us know how you get on and whether it was successful, could be useful for anyone else in a similar situation
 
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Old 04-08-10, 08:18 AM   #3
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Quote:
Originally Posted by Amnesia180 View Post
I think I understand correct. You want to cancel the gift you have requested to a higher value gift?

I would suggest opening a support ticket immediately, explaining the situation. I've always found the FJ Support Staff to be very quick at responding.

Good luck! Let us know how you get on and whether it was successful, could be useful for anyone else in a similar situation
Correct, I've dropped support a message I'll report back
 
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Old 04-08-10, 08:29 AM   #4
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You may have to have the verification started again, with the rest of the referrals, but FJ will tell you that, congratz on the haul!
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Old 04-08-10, 08:36 AM   #5
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Quote:
Originally Posted by cono1717 View Post
You may have to have the verification started again, with the rest of the referrals, but FJ will tell you that, congratz on the haul!
Haha thanks but the haul was hypothetical I'm afraid

Thought that might be the case about starting over, will see what they say any way!
 
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Old 04-08-10, 08:48 AM   #6
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No, i have done it before, you can change, without starting over!
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Old 04-08-10, 12:30 PM   #7
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I pressed verify on a sunday and I decided that I wanted to change my gift on the following Thursday, I just did it via the 'My Gift' page like you normally would before pressing verify and it just changed no problem.
 
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Old 04-08-10, 06:15 PM   #8
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Quote:
Originally Posted by gemsylou View Post
I pressed verify on a sunday and I decided that I wanted to change my gift on the following Thursday, I just did it via the 'My Gift' page like you normally would before pressing verify and it just changed no problem.
And when were you eventually verified?
 
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