Sign up issues

yendor35 · 27-05-10, 09:09 AM

Hi I don't know why but recently I sent out a e-mail to all the recent reds on my status, and i have had a fair few of e-mails back from new sign ups saying they have signed up to the lovefilm offer. but nothing seems to be showing on my status page. I could understand a couple going astray but this week alone I have had around 8 that have not gone pending. A couple of them have even said they have received there dvds and returned them.
Has anyone else had this or am I just have a spell of bad luck?

NeonLord · 27-05-10, 09:11 AM

have you checked with them that they didnt go straight to lovefilm after signing up and they actualy clicked the lovefilm offer on the offers page? sounds stupid, but some people do that...

yendor35 · 27-05-10, 09:17 AM

I thought of that and they have all said that they went though the offers page via my link.

ndev2k · 27-05-10, 09:33 AM

Have you asked if they changed the promo code to get a longer trial or extra discs.

If they change the promo code it won't count.

NeonLord · 27-05-10, 09:33 AM

then that is odd...maybe raise a support ticket with freebiejeebies?
by the way, the link in your sig doesnt work properly, wasn't sure if you knew that, so just thought i would say.

yendor35 · 27-05-10, 09:49 AM

Hi
They all said that they have signed up direct from the offers page and not changed anything.
I have raised a ticket with freebies support and all they have said is that the accounts have not done an offer and that the new sign up should contact them direct as they cannot discuss the accounts with me.

Which I totally understand this but this is raising issues with the new sign ups as they obviously think they have done everything right and being new don't understand why they need to contact fj support.
I have told them that unless the lovefilm offer is tracked properly they wont get a complete. And that is generally the last I hear back from them apart from a couple.
So somewhere along the line I am losing.

Thanks for the sig info, will try and sort it.

moviedrome · 27-05-10, 10:16 AM

You have to bear in mind that people don't always tell the truth. Tracking works correctly 99% Of the time

27-05-10, 09:09 AM	#1
yendor35 iPod Nano 2GB Join Date: Apr 2010 Posts: 162	Sign up issues Hi I don't know why but recently I sent out a e-mail to all the recent reds on my status, and i have had a fair few of e-mails back from new sign ups saying they have signed up to the lovefilm offer. but nothing seems to be showing on my status page. I could understand a couple going astray but this week alone I have had around 8 that have not gone pending. A couple of them have even said they have received there dvds and returned them. Has anyone else had this or am I just have a spell of bad luck?

27-05-10, 09:33 AM	#4
ndev2k Looking for a new job!! Join Date: Jun 2008 Location: St Helens Posts: 4,272	Have you asked if they changed the promo code to get a longer trial or extra discs. If they change the promo code it won't count. __________________ Free Stuff \|Free iPhone 3GS \| Free Nintendo Wii \| Free PS3 \| Free Stuff Spoiler Received: DS Lite w/Cooking Guide \| Bank Transfers worth £1839 \| 320GB WD Portable HDD \| 8GB iPod Touch \| Navman S70 3D Sat Nav \| Sony Playstation 3 80GB \| £340 Amazon Vouchers \| Singstar Vol 1 & 2 \| Fisher Price Little People Santa's Sleigh \| 7 in 1 Trekker from Mothercare \| Singstar Abba \| iPod Shuffle 1GB Blue \| Windows 7 Ultimate \| Linksys Wireless Router \| Buzz Quiz TV \| Buzz Brain of the UK \| Silver Necklace \| Bio-Oil \| iPhone 3GS 16GB \| 750GB Internal Hard Drive \| SATA Cable \| Hoover Dishwasher \| Sceptre II Gas Fire \| Walnut Fire Surround \| Heated Towel Radiator \| Amazon Kindle 3G + Wi-Fi \| £424 Paypal \| £520 worth of Building Materials \| X-Factor (Dual Mic Pack) Game (PS3) \| £90 Amazon Vouchers (prizes in Competition) \| Nintendo 3DS with Zelda Game Value Of Received Gifts : £6019(approx)

27-05-10, 10:16 AM	#7
moviedrome FJ Network Owner Join Date: Jan 2007 Posts: 6,798	You have to bear in mind that people don't always tell the truth. Tracking works correctly 99% Of the time __________________ freebiejeebies Consoles \| Apple \| HDTV \| PS3 \| Mobiles \| Sports \| Gadgets \| Points \| Gifts \| Select Supported Network of the Year 2008 & 2009 & 2010 & 2011 Network Staff Member of the Year 2009 & 2011 (joint) Supported Network of the Year (Design) 2008 New and Unproven Network of the Year 2007

27-05-10, 09:11 AM	#2
NeonLord iPod 20gb Join Date: Feb 2008 Location: Birmingham Posts: 892	have you checked with them that they didnt go straight to lovefilm after signing up and they actualy clicked the lovefilm offer on the offers page? sounds stupid, but some people do that...

27-05-10, 09:17 AM	#3
yendor35 iPod Nano 2GB Join Date: Apr 2010 Posts: 162	I thought of that and they have all said that they went though the offers page via my link.

27-05-10, 09:49 AM	#6
yendor35 iPod Nano 2GB Join Date: Apr 2010 Posts: 162	Hi They all said that they have signed up direct from the offers page and not changed anything. I have raised a ticket with freebies support and all they have said is that the accounts have not done an offer and that the new sign up should contact them direct as they cannot discuss the accounts with me. Which I totally understand this but this is raising issues with the new sign ups as they obviously think they have done everything right and being new don't understand why they need to contact fj support. I have told them that unless the lovefilm offer is tracked properly they wont get a complete. And that is generally the last I hear back from them apart from a couple. So somewhere along the line I am losing. Thanks for the sig info, will try and sort it.