User on hold??? wtf???

sgll · 11-12-09, 09:20 AM

what does this mean? while having my account verified i had 24 refs complete. 16 needed.

now today the order is being processed but ive lost 7 sign ups due to user on hold whatever that is.. so why are they on hold? anyone know why this happens

arcticfox · 11-12-09, 09:22 AM

Quote:

Originally Posted by sgll

what does this mean? while having my account verified i had 24 refs complete. 16 needed.

now today the order is being processed but ive lost 7 sign ups due to user on hold whatever that is.. so why are they on hold? anyone know why this happens

Sounds like you have 7 people who thought they could try and cheat Freebiejeebies. Large percentage though, did you know any of them?

ndev2k · 11-12-09, 09:23 AM

This happens when the user has broken the terms and conditions of FJ. Either they have multiple accounts or have tried to scam the offers.

Due to data protection though FJ will not be able to tell you the exact reasons

EDIT: Beaten to it by the fox again...

sgll · 11-12-09, 09:26 AM

nope i dont know any of them. was all green yesterday now the buggers are all user on hold.. and its 7 refs too grrhhh

ndev2k · 11-12-09, 09:28 AM

I have had about 12 of my refs go on hold over the past 12 months and it is annoying when you have been waiting a while to get enough for a gift.

moviedrome · 11-12-09, 09:31 AM

We only put people on hold when they've breached our terms and conditions but we can't tell you why. We can however tell your referral if they contact us directly.

sgll · 11-12-09, 10:01 AM

so is it worth me emailing all these users on hold and telling them to contact you guys about their account?

arcticfox · 11-12-09, 10:39 AM

Quote:

Originally Posted by sgll

so is it worth me emailing all these users on hold and telling them to contact you guys about their account?

I would. Let's face it, you have nothing to lose.

ReGoR · 11-12-09, 10:44 AM

Quote:

Originally Posted by moviedrome

We only put people on hold when they've breached our terms and conditions but we can't tell you why. We can however tell your referral if they contact us directly.

Hi there.... Support didn't tell me that.... And now I am confused.... They tell me, and i will quote "carry out random identity checks". Now was this a nice way to tell me that they suspect me? Because I already have my account reinstated, but now I have to wait for my referrals.

Thanks a lot

Roger

arcticfox · 11-12-09, 10:47 AM

Quote:

Originally Posted by ReGoR

Hi there.... Support didn't tell me that.... And now I am confused.... They tell me, and i will quote "carry out random identity checks". Now was this a nice way to tell me that they suspect me? Because I already have my account reinstated, but now I have to wait for my referrals.

Thanks a lot

Roger

no, it says they carry out "random checks", that's not saying they suspect you at all.

ReGoR · 11-12-09, 10:54 AM

Yes and I accept that very well, and I believe that it is necessary. But then I read "We only put people on hold when they've breached our terms and conditions but we can't tell you why. We can however tell your referral if they contact us directly.", but ok, there's no problem. Must have been different contexts.....

11-12-09, 09:20 AM	#1
sgll iBook Join Date: Nov 2008 Location: Brizzle Posts: 2,689	User on hold??? wtf??? what does this mean? while having my account verified i had 24 refs complete. 16 needed. now today the order is being processed but ive lost 7 sign ups due to user on hold whatever that is.. so why are they on hold? anyone know why this happens

11-12-09, 09:23 AM	#3
ndev2k Looking for a new job!! Join Date: Jun 2008 Location: St Helens Posts: 4,272	This happens when the user has broken the terms and conditions of FJ. Either they have multiple accounts or have tried to scam the offers. Due to data protection though FJ will not be able to tell you the exact reasons EDIT: Beaten to it by the fox again... __________________ Free Stuff \|Free iPhone 3GS \| Free Nintendo Wii \| Free PS3 \| Free Stuff Spoiler Received: DS Lite w/Cooking Guide \| Bank Transfers worth £1839 \| 320GB WD Portable HDD \| 8GB iPod Touch \| Navman S70 3D Sat Nav \| Sony Playstation 3 80GB \| £340 Amazon Vouchers \| Singstar Vol 1 & 2 \| Fisher Price Little People Santa's Sleigh \| 7 in 1 Trekker from Mothercare \| Singstar Abba \| iPod Shuffle 1GB Blue \| Windows 7 Ultimate \| Linksys Wireless Router \| Buzz Quiz TV \| Buzz Brain of the UK \| Silver Necklace \| Bio-Oil \| iPhone 3GS 16GB \| 750GB Internal Hard Drive \| SATA Cable \| Hoover Dishwasher \| Sceptre II Gas Fire \| Walnut Fire Surround \| Heated Towel Radiator \| Amazon Kindle 3G + Wi-Fi \| £424 Paypal \| £520 worth of Building Materials \| X-Factor (Dual Mic Pack) Game (PS3) \| £90 Amazon Vouchers (prizes in Competition) \| Nintendo 3DS with Zelda Game Value Of Received Gifts : £6019(approx) Last edited by ndev2k; 11-12-09 at 09:23 AM..

11-12-09, 09:28 AM	#5
ndev2k Looking for a new job!! Join Date: Jun 2008 Location: St Helens Posts: 4,272	I have had about 12 of my refs go on hold over the past 12 months and it is annoying when you have been waiting a while to get enough for a gift. __________________ Free Stuff \|Free iPhone 3GS \| Free Nintendo Wii \| Free PS3 \| Free Stuff Spoiler Received: DS Lite w/Cooking Guide \| Bank Transfers worth £1839 \| 320GB WD Portable HDD \| 8GB iPod Touch \| Navman S70 3D Sat Nav \| Sony Playstation 3 80GB \| £340 Amazon Vouchers \| Singstar Vol 1 & 2 \| Fisher Price Little People Santa's Sleigh \| 7 in 1 Trekker from Mothercare \| Singstar Abba \| iPod Shuffle 1GB Blue \| Windows 7 Ultimate \| Linksys Wireless Router \| Buzz Quiz TV \| Buzz Brain of the UK \| Silver Necklace \| Bio-Oil \| iPhone 3GS 16GB \| 750GB Internal Hard Drive \| SATA Cable \| Hoover Dishwasher \| Sceptre II Gas Fire \| Walnut Fire Surround \| Heated Towel Radiator \| Amazon Kindle 3G + Wi-Fi \| £424 Paypal \| £520 worth of Building Materials \| X-Factor (Dual Mic Pack) Game (PS3) \| £90 Amazon Vouchers (prizes in Competition) \| Nintendo 3DS with Zelda Game Value Of Received Gifts : £6019(approx)

11-12-09, 09:31 AM	#6
moviedrome FJ Network Owner Join Date: Jan 2007 Posts: 6,798	We only put people on hold when they've breached our terms and conditions but we can't tell you why. We can however tell your referral if they contact us directly. __________________ freebiejeebies Consoles \| Apple \| HDTV \| PS3 \| Mobiles \| Sports \| Gadgets \| Points \| Gifts \| Select Supported Network of the Year 2008 & 2009 & 2010 & 2011 Network Staff Member of the Year 2009 & 2011 (joint) Supported Network of the Year (Design) 2008 New and Unproven Network of the Year 2007

11-12-09, 09:26 AM	#4
sgll iBook Join Date: Nov 2008 Location: Brizzle Posts: 2,689	nope i dont know any of them. was all green yesterday now the buggers are all user on hold.. and its 7 refs too grrhhh

11-12-09, 10:01 AM	#7
sgll iBook Join Date: Nov 2008 Location: Brizzle Posts: 2,689	so is it worth me emailing all these users on hold and telling them to contact you guys about their account?

11-12-09, 10:54 AM	#11
ReGoR iPod Nano 1GB Join Date: Jul 2009 Location: Porto, PT Posts: 82	Yes and I accept that very well, and I believe that it is necessary. But then I read "We only put people on hold when they've breached our terms and conditions but we can't tell you why. We can however tell your referral if they contact us directly.", but ok, there's no problem. Must have been different contexts.....