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Support going down the pan....lol

This is a discussion on Support going down the pan....lol within the Freebiejeebies forums, part of the eXceem supported sites category; I raised a ticket this morning and had to wait a whole 2 hours for a reply. I replied within ...

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Old 13-11-09, 03:08 PM   #1
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Support going down the pan....lol


I raised a ticket this morning and had to wait a whole 2 hours for a reply. I replied within 20 minutes and had to wait further 60 seconds for a reply to that. I replied and now I have been waiting for over 45 minutes for this to be actioned.

What is the support coming to. I thought they had extra staff???

Only joking FJ, great support as always. Keep it up with the Xmas rush.
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Old 13-11-09, 03:11 PM   #2
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That is terrible, call your self the best.....pfffffft
 
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Old 13-11-09, 03:26 PM   #3
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If i was Richard (or anyone from FJ), these kind of threads would really piss me off.

Last edited by Djoscar; 13-11-09 at 03:26 PM..
 
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Old 13-11-09, 03:34 PM   #4
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It is a compliment to how good they are. I put the 'lol' in the title so nobody thinks it is a dig at them.
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Old 13-11-09, 03:42 PM   #5
is meant to be revising
 
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I don't think that it was meant as a dig at all! I think that it was a compliment.
 
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Old 13-11-09, 03:43 PM   #6
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Originally Posted by Djoscar View Post
If i was Richard (or anyone from FJ), these kind of threads would really piss me off.
You cant even take a joke
 
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Old 13-11-09, 03:45 PM   #7
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You cant even take a joke
I can take a joke, but this is getting a bit ridiculous because i've seen couple more of these treads before..
 
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Old 13-11-09, 03:47 PM   #8
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And we have all seen the I've just got an iPod touch in the IGMFI section but that doesn't get on anybody's nerves
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Old 13-11-09, 03:48 PM   #9
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And we have all seen the I've just got an iPod touch in the IGMFI section but that doesn't get on anybody's nerves
eh?
 
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Old 13-11-09, 03:50 PM   #10
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Djoscar has been the victim of a haxz0rz...at least I hope that explains his sudden negativity :P
 
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Old 13-11-09, 03:52 PM   #11
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Djoscar has been the victim of a haxz0rz...at least I hope that explains his sudden negativity :P
 
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Old 13-11-09, 04:06 PM   #12
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If i was Richard (or anyone from FJ), these kind of threads would really piss me off.
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Old 13-11-09, 04:11 PM   #13
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That actually made me LOL for the first time in ages, thanks Harvez
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Old 13-11-09, 04:12 PM   #14
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ffs people.. youre just making the worst week in my life even worse.. kmt
 
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Old 13-11-09, 04:31 PM   #15
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Old 13-11-09, 04:31 PM   #16
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Quote:
Originally Posted by Djoscar View Post
If i was Richard (or anyone from FJ), these kind of threads would really piss me off.
not being devils advocate or anything, but i can see what u mean and i woulda kinda agree. for people new to this its confusing enough without adding sarcasm, even though its appreciative, to the mix.

as a company your gonna want possitive everything, and even tho its prob not gonna make a dent in FJ reputation still could add misguided conotations to the company.

all in good faith tho, and just adding to FJ rep
 
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Old 13-11-09, 04:33 PM   #17
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I do see how it could be misconstrued but it was meant as a compliment.

Apologies to anyone this may have annoyed/offended
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Old 13-11-09, 04:35 PM   #18
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I do see how it could be misconstrued but it was meant as a compliment.

Apologies to anyone this may have annoyed/offended
I didn't get annoyed/offended by this thread at all.

I did however get very annoyed/offended by the replies to my post.
 
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Old 13-11-09, 04:36 PM   #19
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I do see how it could be misconstrued but it was meant as a compliment.

Apologies to anyone this may have annoyed/offended
assuming your Sig and FJ's rep together i can imagine people are just bikering at the end of a long week. can definatly be read as a compliment tho. 60s reply!!! good work FJ
 
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Old 13-11-09, 04:39 PM   #20
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I can take a joke, but this is getting a bit ridiculous because i've seen couple more of these treads before..
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