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Old 26-10-09, 09:49 PM   #1
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Lovefilm update - take two


A few of you probably read my thread about Lovefilm moving advertisers so the promo code changing and slight delay in crediting (but more frequent reports once bedded in)

Well we switched, there was an issue with tracking so we switched straight back.

It's finally fixed, and we are now deeplinking straight to the signup page. Hope it helps conversions
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Old 26-10-09, 09:52 PM   #2
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What does that mean - do people still need to submit tickets for non-tracks or can we request a speculative investigation in case a sign up didn't track?

Also, what does this mean for pendings? I read somewhere they were at a few days but i've had one for over a week which i'm fine with as i'm from the 28 day old school place, but will this be changing or is it still the expected time frame?

Cheers!
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Old 26-10-09, 09:53 PM   #3
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Sorry saint, that's what I get for rushing - the tracking problems have all been sorted out and we've already dealt with any no credit reports (this was a month ago)

Pendings should be updated more frequently - i can't remember if it was every Monday or every other Monday (it's my age!) but more frequently definitely although they've not started yet due to the initial problems we identified.
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Old 26-10-09, 09:55 PM   #4
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Sorry saint, that's what I get for rushing - the tracking problems have all been sorted out and we've already dealt with any no credit reports (this was a month ago)
Ah, so any from the last week won't have been done? Or did the no tracking stop a month ago and it's simply that my ratios aren't as good as I was hoping they would be?
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Old 26-10-09, 09:56 PM   #5
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The tracking didn't work sporadically for 2 days a month ago and I've already dealt with them.

Last week's untrackeds should have been uploaded Friday, we were told they were actually uploaded and then they werent
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Old 26-10-09, 10:59 PM   #6
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So how often will lovefilm reports go out?
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Old 26-10-09, 11:01 PM   #7
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Pendings should be updated more frequently - i can't remember if it was every Monday or every other Monday (it's my age!) but more frequently definitely although they've not started yet due to the initial problems we identified.
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Old 26-10-09, 11:07 PM   #8
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So your not sure. It's ok as I don't get many refs for lovefilm anyway.
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Old 26-10-09, 11:30 PM   #9
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No, I am sure that it is one of the options i listed.
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Old 27-10-09, 10:21 AM   #10
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Has a report come in for LF. I have just had 2 revoked??
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Old 27-10-09, 10:44 AM   #11
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Has a report come in for LF. I have just had 2 revoked??
Nothings changed here on my account.
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Old 27-10-09, 10:48 AM   #12
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Got a revoke here
Im giving up now, as Ive run out of methods
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Old 27-10-09, 10:58 AM   #13
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Has a report come in for LF. I have just had 2 revoked??
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Nothings changed here on my account.
Nothing changed for me either. Had a pending since the 11th.

Last edited by Larkino; 27-10-09 at 10:58 AM..
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Old 27-10-09, 11:15 AM   #14
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Old 27-10-09, 11:19 AM   #15
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Looks like the old advertiser has just processed a declines report, no approvals again. I'm on it.
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Old 27-10-09, 11:31 AM   #16
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Old 27-10-09, 11:59 AM   #17
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One revoke
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Old 27-10-09, 12:33 PM   #18
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A few revokes as per normal. More worryingly though, no greens or pendings since yesterday morning, very unusual.
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Old 27-10-09, 12:35 PM   #19
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A few revokes as per normal. More worryingly though, no greens or pendings since yesterday morning, very unusual.
same here but only 26 yellows, lol.

No revoked's here, so far, for a change
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Old 27-10-09, 12:39 PM   #20
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A few revokes as per normal. More worryingly though, no greens or pendings since yesterday morning, very unusual.
Worrying? Oh what a shame eh, guess you'll have to wait until later tonight
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