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Books Direct
This is a discussion on Books Direct within the Freebiejeebies forums, part of the eXceem supported sites category; Hi, one of my referrals completed a books direct offer 4 days ago but it has yet to go green. ...
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This is a discussion on Books Direct within the Freebiejeebies forums, part of the eXceem supported sites category; Hi, one of my referrals completed a books direct offer 4 days ago but it has yet to go green. ...
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04-06-09, 03:10 PM
| #1 |
| iPod 20gb  Join Date: May 2009 Location: Anfield - KOP end
Posts: 422
 | Books DirectHi, one of my referrals completed a books direct offer 4 days ago but it has yet to go green. I read that it should take 2 days. Is there anything i can do about it ? |
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04-06-09, 03:13 PM
| #2 | |
| blah blah blah  Join Date: Nov 2005 Location: Here
Posts: 17,856
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04-06-09, 03:15 PM
| #3 |
| iPod 20gb Join Date: May 2009 Location: Anfield - KOP end
Posts: 422
| yeah it has said pending for 4 days lol sorry thats what i meant |
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14-06-09, 08:31 PM
| #4 |
| iPod 20gb Join Date: May 2009 Location: Anfield - KOP end
Posts: 422
| Its been 2 weeks now, still pending ? What should i do? |
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14-06-09, 10:00 PM
| #5 |
| Mini Mac  Join Date: Jun 2008 Location: My House
Posts: 4,315
| That person will need to send a ticket in I think 
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14-06-09, 10:05 PM
| #6 | |
| iPod 20gb  Join Date: Nov 2008
Posts: 963
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14-06-09, 10:15 PM
| #7 |
| Mini Mac  Join Date: Jan 2009
Posts: 4,361
| Books Direct offer should go pending after the offer is completed and then it should go green in maximum one week. There is no exact day when it will go green, because the reports come in at random days every week... It's better to ask FJ support, because i can't remember if it stays pending for 1 week or 2.
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14-06-09, 10:55 PM
| #8 |
| FJ Network Owner  Join Date: Mar 2007
Posts: 2,934
| The account status will update from pending as soon as the status is updated on the advertiser's site. This usually happens within 7-10 days for the Books Direct offer, but I have checked and we still have some awaiting an update from the beginning of June. To be honest there's not much point submitting a support ticket about it because we can't do anything... if there is no change after another 7 days, please let us know and we will then chase it up to see if the pending period has changed etc. |
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21-06-09, 01:54 AM
| #9 |
| iPod 20gb Join Date: May 2009 Location: Anfield - KOP end
Posts: 422
| Hey guys well it's been another 7 days and it's STILL pending. Is there no autocreditor ? |
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21-06-09, 09:14 AM
| #10 |
| FJ Network Owner Join Date: Mar 2007
Posts: 2,934
| Yep, there is an autocreditor so if it is showing as pending on FJ, it is pending on our advertiser's site too. They are normally updated within 7-10 days, but I've had a look through the report and we have some from the beginning of June that are still pending whereas others as late as 12/06 have gone green. The advertiser must be changing the status at a set trigger (such as when the payment has cleared). We will get in touch with them to see if they can give us any further information because it looks like they have had a change in procedures. |
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29-06-09, 05:11 PM
| #11 |
| iPod 20gb  Join Date: Feb 2008
Posts: 500
| Any news on this, do you know if the procedure has changed? Putting the clearing time on my website and want to be up to date, cheers |
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29-06-09, 06:35 PM
| #12 |
| FJ Network Owner  Join Date: Jan 2007
Posts: 6,598
| no reply as yet, i'll chase them up
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30-06-09, 08:19 AM
| #13 |
| iPod 20gb Join Date: May 2009 Location: Anfield - KOP end
Posts: 422
| My books direct just went completed |
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