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This is a discussion on 2008 Support Statistics within the Freebiejeebies forums, part of the eXceem supported sites category; Yeah i know they're a bit late but thought people might be interested. In December we averaged a response time ...
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11-01-09, 10:57 PM
| #1 |
| FJ Network Owner  Join Date: Jan 2007
Posts: 6,798
   | 2008 Support StatisticsYeah i know they're a bit late but thought people might be interested. In December we averaged a response time of 51 minutes  Over 2008 in total we averaged a response time of 1 hour All this over a total of...... (drumroll please  )8078 separate tickets (doesnt include the tickets that have 5 replies to each of them, they are just counted as one ticket )
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11-01-09, 10:58 PM
| #2 |
| Mini Mac  Join Date: May 2008 Location: Sandfields, Port Talbot
Posts: 4,094
 | Wow very impressive stats! Keep up the good work Richard, Alex, Chiggles and Adrian
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11-01-09, 10:59 PM
| #3 |
| Mini Mac  Join Date: Apr 2008 Location: South Yorkshire
Posts: 4,906
| Well done A&R (& Chiggles  lol) for being such a great network!
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11-01-09, 11:03 PM
| #4 | |
| - - - - - - -  Join Date: Jul 2008 Location: -
Posts: 5,156
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 Seriously though - that it is brilliant  I would love to see freepay's stats! lol
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11-01-09, 11:06 PM
| #5 |
| FJ Network Owner Join Date: Jan 2007
Posts: 6,798
| yeah lol, we were having our weekly meeting
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11-01-09, 11:07 PM
| #6 | |
| FJ Network Owner  Join Date: Mar 2007
Posts: 2,942
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11-01-09, 11:07 PM
| #7 |
| iPod Nano 4GB  Join Date: Aug 2008 Location: Wolverhampton, UK
Posts: 302
| Well done Richard & Alex! You're support has always been great! Super fast responses and never a problem that you guys couldn't fix. Really superb network |
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11-01-09, 11:09 PM
| #9 | |
| FJ Network Owner Join Date: Jan 2007
Posts: 6,798
| Quote:
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11-01-09, 11:22 PM
| #10 |
| ..is a Muppet!  Join Date: Oct 2006 Location: Swindon
Posts: 10,243
| Be proud, be very proud 
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11-01-09, 11:37 PM
| #11 |
| iPod Nano 4GB  Join Date: Nov 2008 Location: WI
Posts: 205
 | I couldn't have picked a better network to join |
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12-01-09, 05:19 AM
| #12 |
| iPod 30gb  Join Date: Mar 2008 Location: Newcastle
Posts: 1,348
| and then they have to put up with my requests :P well done you 2 !! |
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12-01-09, 06:44 AM
| #13 |
| Mini Mac  Join Date: May 2005 Location: London
Posts: 6,321
| Very well done! *claps*, sure i remember seeing those stats somewhere else! |
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12-01-09, 07:47 AM
| #15 |
| iPod 30gb  Join Date: Jan 2008 Location: Nottingham
Posts: 1,489
| congrats dudes, and well done, this is what makes your network number one in my eyes |
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12-01-09, 08:10 AM
| #16 |
| iPod 60gb Join Date: Feb 2008 Location: Glasgow, Scotland
Posts: 1,883
| Congrats guys, although I can't say I'm surprised they're that good. Well done.
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12-01-09, 08:30 AM
| #17 |
| Is the DETOX coming back?  Join Date: Nov 2006 Location: Kent
Posts: 6,063
| Well done... but we all new you was quick at responding |
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12-01-09, 08:56 AM
| #18 |
| Looking for a new job!!  Join Date: Jun 2008 Location: St Helens
Posts: 4,272
| great stats guys, I have never needed to wait very long for a reply and I have been mithering you a bit recently concerning different custom orders. Thanks peeps
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12-01-09, 09:08 AM
| #19 |
| iPod 20gb  Join Date: Sep 2008 Location: Behind you
Posts: 860
| Astonishing reply times, I take longer replying to text messages sometimes... |
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12-01-09, 09:51 AM
| #20 | |
| Mini Mac  Join Date: Sep 2006 Location: Bolton/London (home/uni.)
Posts: 8,424
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New and Unproven Network of the Year 2007 
