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Old 19-07-08, 06:01 PM   #1 (permalink)
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Support Ticket HELP


Hi all,

I've read positive reviews about the reply on support tickets and how fast they are..

However i've sent around 3 so far and havent had a reply.

Its 99.9% likely that I have gone through the process wrong lol,
so if someone could put a walkthrough on how to submit a ticket for me, i would be truely greatfull.
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Old 19-07-08, 06:02 PM   #2 (permalink)
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Re: Support Ticket HELP


Hi,

We've got no outstanding unanswered tickets so i'm not sure how you are going about it.

Click the support tab in your account and then submit a new ticket
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Old 19-07-08, 06:25 PM   #3 (permalink)
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Re: Support Ticket HELP


Quote:
Originally Posted by moviedrome View Post
Hi,

We've got no outstanding unanswered tickets so i'm not sure how you are going about it.

Click the support tab in your account and then submit a new ticket
Thats what i have done everytime, selected the relivant site, and filled in all the required denotes.

Is there anything i could be doing wrong?
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Old 19-07-08, 06:56 PM   #4 (permalink)
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Re: Support Ticket HELP


PM me the details of your question on here and include your email address and I'll see if i can find the tickets
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Old 19-07-08, 08:33 PM   #5 (permalink)
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Re: Support Ticket HELP


I had to wait about 15 minutes for a reply to my ticket today, far too long lol.
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Old 23-07-08, 12:43 AM   #6 (permalink)
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Re: Support Ticket HELP


Quote:
Originally Posted by arcticfox View Post
I had to wait about 15 minutes for a reply to my ticket today, far too long lol.
lol
you get aa thanks for that
quite amusing
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