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Oh dear

This is a discussion on Oh dear within the Freebiejeebies forums, part of the eXceem supported sites category; Well I clicked "Verify" last night thinking, "FINALLY! All this hard work has finally paid off". However I woke up ...

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Old 26-04-08, 09:33 AM   #1
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Oh dear


Well I clicked "Verify" last night thinking, "FINALLY! All this hard work has finally paid off". However I woke up to everyone's worst nightmare.. "Your account is currently on hold for breach of our terms and conditions, please contact support for further information".

I know why it is, it's because my little brother tried to sign up for me (he's 7 years old), yet he didn't complete an offer (neither did anyone else in my house) meaning that all of the 11 greens I need are completely genuine. I know it was a mistake, but they do happen.

So what does this mean? As you're probably aware i'm new to this whole thing. I take it i'm up chocolate creek without a popsickle stick.
 
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Old 26-04-08, 09:40 AM   #2
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Re: Oh dear


If you send a support ticket explaining what happened you might be let off the hook. Freebiejeebies has by far the best support on a freebie site and they are very fair. Good luck m8
 
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Old 26-04-08, 09:44 AM   #3
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Re: Oh dear


Quote:
Originally Posted by asevenx View Post
If you send a support ticket explaining what happened you might be let off the hook. Freebiejeebies has by far the best support on a freebie site and they are very fair. Good luck m8
but then rules are rules and as sh!ty as it sounds if everyone was "let off" they would never catch anyone who was trying it on.

not saying you where trying it on tsudden, just try what asevenx said and raise a support ticket explaining whats happend.
cross your fingers but expect the worse answer.
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Old 26-04-08, 09:52 AM   #4
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Re: Oh dear


yea your right. The only thing you can do is contact them. But dont get your hopes up as when you go on hold there is little chance of getting taken off.
 
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Old 26-04-08, 12:52 PM   #5
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Re: Oh dear


If something like that happens you're much better letting them know about it before you try to verify, or it doesn't look very good on your part. Still worth a try, their customer service is pretty good.
 
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Old 26-04-08, 02:29 PM   #6
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Re: Oh dear


Yep. I raised a support ticket explaining what had happened. They said if I gave permission for the account to be deleted they could reinstate my account seeing as no offer was actually completed.

Credit due to the freebiejeebies support team, they're awesome
 
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Old 26-04-08, 02:38 PM   #7
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Re: Oh dear


nice result, most other networks would have kept u on hold.
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Old 26-04-08, 03:09 PM   #8
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Re: Oh dear


Quote:
Originally Posted by harvez View Post
nice result, most other networks would have kept u on hold.
not always, but it is refreshing to see a positive outcome.
 
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